Spent 10 hours restoring my Moms 4 year old laptop back to the factory setup, installed all the shitty Vista operating system updates, uninstalled all the free shitty trial software, installed MS Office 2007 and all those updates, installed antivirus then replaced her pictures and documents and set up her banking, Facebook and email (took two breaks for meals). She was actually getting pissed at me because it was taking soooo long on her old shitty computer! EVERY change I made involved a 5 min. reboot!!!
Anyway, I kept my cool and it's now running smooth. Glad it's over and I'm glad I did the job right!! I hope she gets another year or two out of it!!