i've got a nasty virus on my home laptop. i'm kind of at a loss for what i should do next. here is what the virus has disabled:
-safe mode, start menu, task manager, malware (keeps saying some file i have is outdated), internet, cut/paste capabilities, and probably something else i'm forgetting.
Here is what i have tried so far: Updating Malware, running MRT, running avg, ran RKILL to try and use malware, hitman antivirus and a few other things i've read on some forums from doing some google searches. i'd love to just wipe it clean, but a lot of my stuff is still on the laptop and i can't use cut and paste. i wanted to use combofix, but it says to copy it to the desktop (which i cant do because cut/paste is disabled). i tried running combofix from my usb, but it just froze after about 10 min of trying to run.
it says the internet is disabled, BUT i was able to download updates for that hitman antivirus that was recommended on the one forum i was reading. i'm hesitant to take it to best buy or whatever to have them clean the system of viruses because it would probably be cheaper to buy a new cheap laptop.
any computer gurus have any suggestions on what to try next?
its an older HP, about 6 years old and has windows xp on it.