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Old 01-20-2013, 10:16 PM   #1
Kirk1589 [OP] Kirk1589 is offline
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Display driver crashing

This happens randomly, As for example I'll be on TW and streaming music and the screen goes black then everything comes back. When it's back everything is fine and normal till it happens again. I don't know anything about computers so hopefully one can assist me.
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Old 01-20-2013, 10:56 PM   #2
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Two things:

See if you can update the video driver for your Window PC

or

Check the power settings for your PC

Go to CONTROL PANEL and POWER OPTIONS and check either when to turn off your display

You may want to try to figure out how long your screen will go BLANK after it recovers...
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Old 01-20-2013, 10:57 PM   #3
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Quote:
Originally Posted by Kirk1589 View Post
This happens randomly, As for example I'll be on TW and streaming music and the screen goes black then everything comes back. When it's back everything is fine and normal till it happens again. I don't know anything about computers so hopefully one can assist me.
what kind of computer is it?
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Old 01-20-2013, 11:01 PM   #4
Kirk1589 [OP] Kirk1589 is offline
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Quote:
Originally Posted by BuckNakedBooda View Post
Two things:

See if you can update the video driver for your Window PC

or

Check the power settings for your PC

Go to CONTROL PANEL and POWER OPTIONS and check either when to turn off your display

You may want to try to figure out how long your screen will go BLANK after it recovers...
It will go blank for no more than 2 seconds then then recover
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Old 01-20-2013, 11:01 PM   #5
Kirk1589 [OP] Kirk1589 is offline
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Quote:
Originally Posted by 650H1 View Post
what kind of computer is it?
DELL INSPIRATION 1545
Original OS was Vista Ultimate
now Windows 7 Ultimate
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Old 01-20-2013, 11:03 PM   #6
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Quote:
Originally Posted by Kirk1589 View Post
This happens randomly, As for example I'll be on TW and streaming music and the screen goes black then everything comes back. When it's back everything is fine and normal till it happens again. I don't know anything about computers so hopefully one can assist me.
That looks like windows 7, why a Vista driver? Try to update your display driver via the manufacturers website.
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Old 01-20-2013, 11:04 PM   #7
Kirk1589 [OP] Kirk1589 is offline
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Quote:
Originally Posted by Fightnfire View Post
That looks like windows 7, why a Vista driver? Try to update your display driver via the manufacturers website.
It is 7. Had vista. how do i do that? i know nothing
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Old 01-20-2013, 11:06 PM   #8
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Quote:
Originally Posted by Kirk1589 View Post
DELL INSPIRATION 1545
Original OS was Vista Ultimate
now Windows 7 Ultimate
i had this problem with my XPS laptop too.. you need to upgrade the dell video drivers, AND the NVDIA drivers if you have the NVDIA videocard. its easy. hold on ill post a link to the support site..

http://www.dell.com/support/home/us/...s=19&l=en'

go there, put your service tag in, it should be on a sticker on the bottom the laptop, labeled service tag. then once you enter it, go to drivers, and download the video driver for it/install it.
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Old 01-20-2013, 11:08 PM   #9
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Quote:
Originally Posted by Kirk1589 View Post
It is 7. Had vista. how do i do that? i know nothing
Assuming you have on board graphics, if it's Dell try their website. You could also grab the driver from Intel.

Do you have any windows updates available? Sometimes they can show up in there as well.

Also, look under Display Settings > Advanced Settings > Properties > Driver .. then click "update driver" see if it finds an update there.
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Old 01-20-2013, 11:10 PM   #10
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http://www.dell.com/support/drivers/.../inspiron-1545

there you go. download and install those. i dont think theyll all work, but one of them def will. and will fix your issue.
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Old 01-20-2013, 11:27 PM   #11
Kirk1589 [OP] Kirk1589 is offline
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Quote:
Originally Posted by Fightnfire View Post
Assuming you have on board graphics, if it's Dell try their website. You could also grab the driver from Intel.

Do you have any windows updates available? Sometimes they can show up in there as well.

Also, look under Display Settings > Advanced Settings > Properties > Driver .. then click "update driver" see if it finds an update there.
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Old 01-20-2013, 11:29 PM   #12
Kirk1589 [OP] Kirk1589 is offline
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i think i just found it?
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Old 01-20-2013, 11:30 PM   #13
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YES
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Old 01-20-2013, 11:31 PM   #14
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Originally Posted by Kirk1589 View Post
i think i just found it?
I would grab all of those except the last 2 (unless you want them) were you able to see a driver update available from the display settings?

My directions were from Vista, below is a video from youtube for 7..

Watch this: http://www.youtube.com/watch?v=cCpUC33pVXQ
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