I just got my "new" Firestone Ride Rites, which UPS shipped to the wrong address, and they appear to be used and/or abused.
I bought them from 4WheelParts. Everything is loose in the box, no styrofoam or cardboard, and the air bags look like they are covered in a sand/salt mix. Some of the brackets have missing paint and are all dirty and scratched as well. The hardware appears to be new and in a sealed bag.
I took some pictures, not sure if they will help much, but you can see all the crud on the bag and the missing paint on 3 spots, just one edge of one bracket.
I am not sure what to make of it, if I keep them they will be getting a coat of spray paint at least.
Let me know what you think, how did yours look from the retailer?