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Rear Bilstein 5100 leakage @ 3k miles

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Old 04-16-2012, 01:02 PM   #1
4OYOTER [OP] 4OYOTER is offline
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Rear Bilstein 5100 leakage @ 3k miles

I have had my Toytec lift installed for about 3 months and 3k miles. I recently developed an annoying squeak sound from the back of the truck and upon inspection I found one of my new Bilsteins to look like this. The Bilstein warranty refers me to return to the place of purchase. Upon contacting Toytec and sending these same pictures, they responded by saying:

"Unfortunately Bilstein will not warranty these from what I can see in the pictures. The amount of oil on the shocks is normal according to Bilstein. Here is a link describing their warranty policies. http://www.bilsteinus.com/products/search-service/warranty.html "

Does anybody else's Bilsteins look like this?
Attached Thumbnails
Rear Bilstein 5100 leakage @ 3k miles-2012-04-13-15.40.49.jpg   Rear Bilstein 5100 leakage @ 3k miles-2012-04-13-15.40.08.jpg   Rear Bilstein 5100 leakage @ 3k miles-2012-04-13-15.40.28.jpg   Rear Bilstein 5100 leakage @ 3k miles-2012-04-13-15.30.12.jpg  
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Old 04-16-2012, 01:03 PM   #2
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nfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shednfs257 is one of the sharper tools in the shed
 
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NO!!!!!!!!!!!!!!!!!
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Old 04-16-2012, 01:05 PM   #3
BDUF#
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lol


PM a mod and have this thread put here http://www.tacomaworld.com/forum/toytec-lifts/


they won't say that shit then
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Old 04-16-2012, 01:07 PM   #4
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97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed
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agreed^^
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Old 04-16-2012, 02:39 PM   #6
BDUF#
XXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shed
 
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Quote:
Originally Posted by Gregero View Post
Should be able to get it warrantied. I was able to through downsouth motorsports (place of purchase) to get mine warrantied without questions. It was in the same condition. I hope you're able to get yours changed out soon.

That's the key......^^^^ You can't put a price on superior customer service.
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Old 04-16-2012, 03:18 PM   #7
Red
Large is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shed
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3k miles.. The hell? They should warrant this no questions asked.
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Old 04-16-2012, 05:29 PM   #8
Rust Framed Tacoma :)
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Two reason this happened, bad part or wrong shock.

What model shock and what lift is in the rear. Might be toytec fault for picking/selling the wrong shock as well based on rear lift.
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Old 04-16-2012, 05:33 PM   #9
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Gelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shed
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Normal ?
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Old 04-16-2012, 09:25 PM   #12
More Cowbell!
VooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shed
 
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FWIW, the squeaky is probably coming from your leafs
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Old 04-16-2012, 09:34 PM   #13
Yep
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Quote:
Originally Posted by VooDoo View Post
FWIW, the squeaky is probably coming from your leafs
im sorry to jack Op's thread here but is there a way to keep your leafs from squeaking cause mine squeak terribly its really annoying
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Old 04-16-2012, 09:35 PM   #14
More Cowbell!
VooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shed
 
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Quote:
Originally Posted by buzzard1992 View Post
im sorry to jack Op's thread here but is there a way to keep your leafs from squeaking cause mine squeak terribly its really annoying
http://www.tacomaworld.com/forum/2nd...-leaf-fix.html
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Old 04-16-2012, 09:41 PM   #15
revised
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Wtf.... "normal" I would not expect that from toytec.
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Old 04-16-2012, 09:41 PM   #16
Yep
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Quote:
Originally Posted by VooDoo View Post
thanks man
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Old 04-16-2012, 09:43 PM   #17
More Cowbell!
VooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shedVooDoo is one of the sharper tools in the shed
 
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Quote:
Originally Posted by buzzard1992 View Post
thanks man
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Old 04-17-2012, 09:34 AM   #18
BDUF#
XXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shedXXXX is one of the sharper tools in the shed
 
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Quote:
Originally Posted by senor taco View Post
Mine is leaking too, just like yours. I bought it from DSMS but I lost the recipt.

I'm sure DSMS has records on their side.. After all they have to keep them by law.
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Old 04-18-2012, 10:00 AM   #19
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ToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shedToyTec Lifts is one of the sharper tools in the shed
 
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Alan,

I don't want you think that we are disregarding your request so i wanted to make a couple things clear.

We have seen this happen to a number of shocks and we have tried to warranty them as well. Unfortunately from what i can see in your pictures, Bilstein will not warranty the shock for that amount of leakage. Here is a snip on there warranty policy that you posted the link to



As you can see, Bilstein states that this leakage is a completely normal occurrence. With that said, I would recommend pulling the shock and check to see how it compresses, if it comes right back after you release pressure, if there are any odd noises, or if there is any binding in the travel. If your shock does not have any compression or rebound dampening, does not return once after being fully compressed, or binds- That can generally constitute a warranty claim.

Please understand that this is not our choice to not warranty the shock for you as we have to go directly through Bilstein and it is totally up to their discretion whether or not to issue a warranty. If we send your shock in for warranty and Bilstein deems it not a warranty issue, you will be out shipping and your shock as they do not ship shocks back. Because of this, we want to make sure it is something Bilstein will consider for warranty.

If you feel the leaking is excessive or have any other questions, Feel free to PM me on here or give me a call. Our number is 1.866.254.0076 and my extension is 102.

Thank you
Dylan
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Old 05-14-2013, 04:26 PM   #20
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I know this thread is a year old. But has anyone had any issues with them leaking recently? Or did bilstein just have a bad batch?
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