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Old 09-17-2010, 04:27 PM   #1
SlimDigg [OP] SlimDigg is offline
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SlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shed
 
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Joined: Sep 2010, #42613
Location: Calgary, AB
Gender: Male
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Canadapartsonline.com

Ordered an aFe pro dry-s air filter from this site. I thought all had gone well until I received a phone call today from a wierd number claming to be canadapartsonline.com. She wanted my credit card number, I said i'd phone them back because how do I really know who she is? Called them but the business hours had expired so I tried this:

(I am Kelly, Ken is canadapartsonline.com)

Systemken has joined this session!
4:04:45 PM System
Connected with ken
4:04:55 PM ken
Welcome to Live Help! How can I assist you today?
4:05:17 PM kelly
well i placed an order yesterday, and today i received a phone call saying my credit card number was wrong
4:05:42 PM kelly
i told the lady, i would prefer to call you guys instead in case it was fraud
4:06:01 PM ken
May I know your Order # ?
4:06:19 PM kelly
8891368
4:07:27 PM ken
Kelly McCaig ?
4:07:32 PM kelly
yes
4:07:35 PM ken
Status: Declined
4:07:45 PM ken
Air Filter Toyota Tacoma AFE
4:07:53 PM kelly
the lady gave me the last 4 digits of what she had and it was way off, and she said the number was only 11 digits long.
4:08:27 PM ken
Since, you are using the International Debit/Credit card
4:08:50 PM ken
Please "SCAN" a lightened and enlarged copy of BOTH sides of your credit card with a valid picture ID (driver license) to jnixon@usautoparts.com So as to process your order at the earliest
4:08:55 PM ken
Indicate the order number on the subject line of your email.
4:09:12 PM kelly
what
4:09:12 PM kelly
no
4:09:24 PM kelly
cancel my order please
4:09:43 PM ken
Okay
4:09:45 PM kelly
in 10 years of doing business on the internet, ive enevr had to do this
4:10:17 PM ken
Okay
4:10:18 PM kelly
please send me an email confirming the cancellation of order 8891368
4:10:45 PM ken
I updated from our Side
4:11:10 PM ken
You will receive the E mail For cancellation
4:12:05 PM kelly
thank you sir
4:12:40 PM System
ken has left this session!
4:12:40 PM System
The session has ended!

In short: Too sketchy for me, would never do business there.
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Old 09-17-2010, 04:52 PM   #2
SlimDigg [OP] SlimDigg is offline
Resident MMA Fanatic
SlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shedSlimDigg is one of the sharper tools in the shed
 
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Didn't get my email so I got antsy.

SystemBritto has joined this session!
4:30:55 PM System
Connected with Britto
4:31:00 PM Britto
Hi this is Britto. Welcome to Live Help! How can I assist you today?
4:31:28 PM kelly
was wanting to know the status of order 8891368
4:32:30 PM Britto
Please allow me to look into the information for you. Would you mind holding a moment?
4:32:41 PM kelly
no go ahead
4:35:35 PM kelly
hello
4:36:15 PM Britto
as per your request the order had been canceled Kelly
4:36:27 PM kelly
perfect
4:36:35 PM Britto
Is there any other concern that I can help you with today?
4:36:38 PM kelly
i just hadnt received my cancellation email
4:36:55 PM Britto
fine Kelly
4:42:57 PM kelly
fine as in what, you are going to send me one?
4:43:11 PM Britto
no
4:43:16 PM Britto
Is there any other concern that I can help you with today?
4:43:33 PM kelly
what do you mean no
4:43:38 PM kelly
no cancellation email?
4:45:06 PM Britto
have this session id as reference 2171197
4:45:41 PM kelly
wow.
4:46:23 PM kelly
You can send me an email saying i bought something, but cant send me one saying I cancelled an order
4:48:37 PM kelly
Hello?
4:48:56 PM Britto
I will update the billing department regarding this
4:49:06 PM Britto
You will receive the updates in your email soon
4:50:22 PM kelly
ok perfect
4:50:26 PM kelly
thank you
4:50:36 PM Britto
You are most welcome.
4:50:47 PM kelly
that is all
4:51:31 PM System
Britto has left this session!
4:51:31 PM System
The session has ended!
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Old 02-07-2012, 12:43 PM   #3
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Stay away from them. I got ripped off. They are not even Canadian, sent me wrong part, now it is my responsibility to return and pay all shipping fees and border duties. Total false advertising. Glad you didn't give them your card.
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