Warning: Wall of text
TLDR: Poly Performance is a hassle to order from and apparently incompetent, and if you are going to order from All Pro do it directly because they can't seem to get it right from a distributor. The rear bumper is nice though.
It all started with me ordering All Pro front and rear bumpers in January (20th, not on the group buy). I ordered the front bumper, light hoop, rear bumper, trailer hitch and various accessories from Poly Performance. I got the order powder coated (more on that later). They now have my money, about 2300 bucks.
I didn't research as fully as I might have, so I hoped that everything would be here by the 4th of February. I called Poly and they told me that would in fact be the case.
1st of February rolls around and nothing has arrived. I call Poly again and they tell me this time that they wouldn't be here by the 4th. Was supposed to be a project for me and my visiting buddy from NJ, so much for that. They tell me they'll call All Pro and get back to me. Of course they don't call back, so I do and they tell me they aren't even being made yet.
Time goes by, I go on vacation for two weeks hoping they'd be there when I get back. No dice. Wait until Feb 28, still nothing. So I give Poly another call. They have no clue what's going on, but will get back to me. I call All Pro and they tell me that my order still hasn't been started but should be soon, this is over a month later.
Finally I get an invoice from Poly on 4 Mar with tracking numbers and all. Two boxes arrive on 7 Mar, the rear bumper and the light hoop. Neither are powder coated. So I do a little research and apparently the rear doesn't come powder coated unless you live nearby. But I selected the powder coat option while ordering so at least the light hoop should have been. However that is a separate charge from All Pro and not an option on the Poly ordering page. So I didn't technically order it powder coated, but give me a break if you're going to order the bumper powder coated then it stands to reason that the light hoop should be as well. At least have the option on the ordering page. Most notably however is the lack of a front bumper which was included in the tracking invoice.
I call Poly pro yet again and once more they are clueless. I call All Pro and it turns out they never got an order for a front bumper, just everything else (including a light hoop for a front bumper). So I call Poly back and say WTF. They say they'll take care of it. I call back the next day and it's still not fixed. Calling back and forth between the two they both say that they'll contact each other and fix it. Call back the next day, the 9th, and it still isn't fixed. Same deal. Finally by the end of the day I get a contact back that they will finally be making my bumper and it may be here with in a week.
Today I call All Pro and it still hasn't been made because all the crap before caused my order to be actually placed only "3 weeks ago", which isn't right any way you slice it . However, the guy says that it'll be bumped up so that mine will be in this next batch and "will actually be shipped" next week.
So that's where I'm at... I really didn't think that I should have had to check up every day to make sure that things were happening but I guess I should have done so. Out of the cockpit I'm a type B person, so I just figured everyone would do their job and I'd just be patient. Next time I know differently.
Of course all this time I start getting acquainted with the forums and learn of all the other options I could/should have gone with. Live and learn I guess.
This is just my experience with these two companies, others will obviously vary. Take from it what you will.