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WET OKOLE WORST CUSTOMER SERVICE EVER

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Old 05-09-2012, 01:12 PM   #1
wildtrt [OP] wildtrt is offline
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WET OKOLE WORST CUSTOMER SERVICE EVER

Wow those guys have the market cornered on horrible customer service. Tremendous surly attitude from anyone who is actually a manager. Have one year old seat covers that have fallen apart. They get good reviews who knows. It appears to be a quality product and I was pleased with them at first. God forbid you have a problem though. Just getting them to comprehend the problem is brutal. Its better to deal w a salesperson though regardless of the frustration level. Management just wont deal w you, they are too important. Does anyone know of a different ,quality water proof seat cover.
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Old 05-09-2012, 01:14 PM   #2
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Why is this in 2nd gen?
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Old 05-09-2012, 01:22 PM   #3
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Because they are on my 12 Double Cab.
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Old 05-09-2012, 01:23 PM   #4
I ski I work I'm rad
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2nd gen seat covers I guess. Anyway OP I have GT covers for my truck they sell a wide range of materials to. Leather, neoprene, ect. GTcovers.com
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Old 05-09-2012, 01:26 PM   #5
wildtrt [OP] wildtrt is offline
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Thanks I will check them out
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Old 05-09-2012, 01:26 PM   #6
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Quote:
Originally Posted by Jester243 View Post
Why is this in 2nd gen?
Quote:
Originally Posted by wildtrt View Post
Because they are on my 12 Double Cab.
It sure would be nice if we had a section just for Vendor Reviews, wouldn't it?
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Old 05-09-2012, 01:27 PM   #7
Living vicariously through myself
mjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shed
 
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Moved, btw.
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Old 05-09-2012, 01:29 PM   #8
Babytruck, babytruck...I've got a babytruck :)
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So what's the whole story here please?
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Old 05-09-2012, 01:29 PM   #9
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SOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shedSOSHeloPilot is one of the sharper tools in the shed
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.
Is your problem an issue with stitching coming loose ... like around seat belt openings 7 etc. ? ...

After 6+ months, I am just getting around to putting mine on and had that problem at installation ... but I will probably have that fixed locally at a sewing shop.

Just have the rears on ... maybe do the fronts this weekend and see how they come out.

Please be more specific on ... "what problems you are having".
.
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Old 05-09-2012, 01:33 PM   #10
Living vicariously through myself
mjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shedmjp2 is one of the sharper tools in the shed
 
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Quote:
Originally Posted by babytruck View Post
So what's the whole story here please?
^This.

Quote:
Originally Posted by wildtrt View Post
Wow those guys have the market cornered on horrible customer service. Tremendous surly attitude from anyone who is actually a manager. Have one year old seat covers that have fallen apart. They get good reviews who knows. It appears to be a quality product and I was pleased with them at first. God forbid you have a problem though. Just getting them to comprehend the problem is brutal. Its better to deal w a salesperson though regardless of the frustration level. Management just wont deal w you, they are too important. Does anyone know of a different ,quality water proof seat cover.
Short on details, long on u mad.
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Old 05-15-2012, 06:16 PM   #11
wildtrt [OP] wildtrt is offline
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Sorry about the delay. Yes bottom stiching gave out on drivers and pass front bottom. Also right rear. They eventually agreed to fix them but huge hassle. Hopefully they will be fixed when I get them back 10 days or so. They still are the best covers I have found.
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