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rockandrolloffroad.com - Bad experience

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Old 05-20-2012, 11:49 PM   #1
htuong95 [OP] htuong95 is offline
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rockandrolloffroad.com - Bad experience

Here is the story, I ordered a Total Chaos tool (ball joint removal adapter) from Rock and Roll Offroad on 4/8/12. Contacted them on 4/18/12 on the status. They say their sever was down but they finally found my order.

Long story short, couple of emails/phone calls later and as of 5/20/12 I still have not received my order! I will see if my package will come next week or I will have to cancel. I think I have been more than patience. Anyone else having problems with them? I have a LR UCA that should have been installed over a month ago. I am not happy
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Old 06-02-2012, 12:09 AM   #2
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Update:

After another phone call, my order finally came today (6/01/12). It took 2 months for them to ship my order. I will not do business with them ever again. I do not recommend anyone ordering from them. If you want your order shipped in a timely manner, look else where!!!
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Old 06-02-2012, 12:12 AM   #3
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Quote:
Originally Posted by htuong95 View Post
Here is the story, I ordered a Total Chaos tool (ball joint removal adapter) from Rock and Roll Offroad on 4/8/12. Contacted them on 4/18/12 on the status. They say their sever was down but they finally found my order.

Long story short, couple of emails/phone calls later and as of 5/20/12 I still have not received my order! I will see if my package will come next week or I will have to cancel. I think I have been more than patience. Anyone else having problems with them? I have a LR UCA that should have been installed over a month ago. I am not happy

i had a similar experience, except with OME u bolts, after 6 calls and 3 emails i finally got in touch with someone and was basically told they needed to charge me more for my order than advertised because of shipping and that the fastest they could send it out was 2 weeks... i said no thanks cancel everything and refund my order goodbye
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