1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Toytec lost a customer over 26 dollars!

Discussion in 'Vendor Reviews' started by MWall, Jan 30, 2013.

  1. Jan 30, 2013 at 12:47 PM
    #21
    lilgerber

    lilgerber Well-Known Member

    Joined:
    Nov 23, 2008
    Member:
    #10974
    Messages:
    511
    Gender:
    Male
    First Name:
    Aaron
    Fresno, CA
    Vehicle:
    06 4x4 off road Speedway blue
    Front: Total Chaos 3.5 4x4 LT kit, Engage off-road one piece hood, Caged front end, TC gussets. Rear: Fiberworks fenders, King 14" 3.0 triple bypasses, boxed/braced frame, extended brake lines, 63" chevy leaf springs, U bolt flip kit, TC lower shock mounts. Preformance: URD intake, Doug Thorley headers, Flowmaster 40, 2.5 tubing. Interior: Weather techs, LED's, Double DIn, kicker 10" subs, Kicker componet speakers, Exterior: Method wheels with OMF beadlocks, Custom made bumpers, Retro headlights.
    Good man ^
     
  2. Jan 30, 2013 at 12:50 PM
    #22
    XXXX

    XXXX Well-Known Member

    Joined:
    Sep 1, 2011
    Member:
    #62715
    Messages:
    20,889
    Gender:
    Male
    First Name:
    sKiP
    Vehicle:
    05 Prius

    I bet we never hear from OP again :popcorn:


    ARB does a ton of research before selling their products and also has good quality control so I am doubtful the issue is with them. Hell we have been trying to get them to make a snorkel for 7 years for the 05+ Tacoma and they want someone to send them a Tacoma so they can properly test it out.


    Either way props for Toytech eating the cost of what I think is someone's inability to properly install a product.
     
  3. Jan 30, 2013 at 12:52 PM
    #23
    Monster Coma

    Monster Coma Well-Known Member

    Joined:
    Jun 15, 2012
    Member:
    #80740
    Messages:
    26,280
    Gender:
    Male
    First Name:
    Corey
    Pittsburgh, PA/Houston, TX
    Sponsored by Mom and Dad
    X2 for both
     
  4. Jan 30, 2013 at 12:52 PM
    #24
    jbmccul

    jbmccul Well-Known Member

    Joined:
    Jan 17, 2011
    Member:
    #49437
    Messages:
    22,908
    Gender:
    Male
    Vehicle:
    2021 GMC Sierra AT4, 2019 Audi A5, 2017 Audi Q5
    Who the hell is Toytech?

    This is about ToyTec
     
  5. Jan 30, 2013 at 12:58 PM
    #25
    650H1

    650H1 Well-Known Member

    Joined:
    Jan 3, 2011
    Member:
    #48689
    Messages:
    8,641
    Gender:
    Male
    First Name:
    Michael
    VA
    Vehicle:
    2020 (Cement) TRD O/R
  6. Jan 30, 2013 at 1:08 PM
    #26
    Mr Salty

    Mr Salty "Give up the good to go for the great"

    Joined:
    Jan 31, 2011
    Member:
    #50297
    Messages:
    2,288
    Gender:
    Male
    First Name:
    Hermmy
    SoCal (Bro Capital of the world)
    Vehicle:
    White SR5 Pre-runner
    Lots of chrome
    Toytec maybe should have arranged the part to be shipped back on his dime. If they got them back and noticed they were flawed, they could have issued him a full refund + the shipping; this could have been explained to the customer. If the part was fine, no refund would be issued and further discussion with the customer on how they wish to proceed.

    I don't know that’s just how I would have handled a $26 item which costs Toytec maybe half that or even less.

    But yep, there are always two sides to every story for sure and I think for the most part whenever there’s a dispute the dealer/manufacturer gets screwed. Then again this is just one of the many things that comes with running a business and those doing so should be well aware and do what they can to prevent situations such as this.
     
  7. Jan 30, 2013 at 1:16 PM
    #27
    NCtaco914

    NCtaco914 MALLIN'CRAWLIN'

    Joined:
    Oct 18, 2012
    Member:
    #89268
    Messages:
    2,269
    Gender:
    Male
    First Name:
    NEIL
    NORTH CAROLINA
    Vehicle:
    17' DCSB TRD O/R
    Very strange. I recently did a return with Toytec and they were great to me. :confused:
     
  8. Jan 30, 2013 at 1:18 PM
    #28
    650H1

    650H1 Well-Known Member

    Joined:
    Jan 3, 2011
    Member:
    #48689
    Messages:
    8,641
    Gender:
    Male
    First Name:
    Michael
    VA
    Vehicle:
    2020 (Cement) TRD O/R
    x2

    but a good mid travel set up is alot more...
     
  9. Jan 30, 2013 at 1:18 PM
    #29
    jbmccul

    jbmccul Well-Known Member

    Joined:
    Jan 17, 2011
    Member:
    #49437
    Messages:
    22,908
    Gender:
    Male
    Vehicle:
    2021 GMC Sierra AT4, 2019 Audi A5, 2017 Audi Q5
    My OME from Toytec was $770. He must have ordered UCA's also
     
  10. Jan 30, 2013 at 1:19 PM
    #30
    650H1

    650H1 Well-Known Member

    Joined:
    Jan 3, 2011
    Member:
    #48689
    Messages:
    8,641
    Gender:
    Male
    First Name:
    Michael
    VA
    Vehicle:
    2020 (Cement) TRD O/R
    well you have a 4runner, so no leafs.. which is 400 of the 1500...
     
  11. Jan 30, 2013 at 1:20 PM
    #31
    BORNWILDGUY

    BORNWILDGUY Well-Known Member

    Joined:
    Apr 30, 2012
    Member:
    #77942
    Messages:
    2,792
    Gender:
    Male
    First Name:
    Rich
    Florida
    Vehicle:
    2020 TACOMA TRD SPORT DCLB LIFTED W KDMAX-PRO XT TUNE
    FULLY LOADED WITH THE TECH PACKAGE, LEATHER, JBL, LED HEADLIGHTS, MOONROOF, EXTANG FULL TILT COVER, NFAB SIDE STEPS, OEM ROOF RACK, TRD PRO TAILS, WHITE RAPTOR LIGHTS, 15% TINT ALL THE WAY AROUND, BILSTEIN 6112'S W 650# SPRINGS AND 1/4 SPACER, ICON LEAF SPRINGS W 5125 REAR SHOCKS, 18 x 9 -12 Weld Racing Ledge 6 wheels w 275/65r18 Toyo AT III tires
    Had a return problem with toytec several years ago also on a lift for my Tundra. Doesn't surprise me at all.
     
  12. Jan 30, 2013 at 1:22 PM
    #32
    jbmccul

    jbmccul Well-Known Member

    Joined:
    Jan 17, 2011
    Member:
    #49437
    Messages:
    22,908
    Gender:
    Male
    Vehicle:
    2021 GMC Sierra AT4, 2019 Audi A5, 2017 Audi Q5
    Ok, so $1100. Still missing $400 in there dude
     
  13. Jan 30, 2013 at 1:23 PM
    #33
    BostonBilly

    BostonBilly Well-Known Member

    Joined:
    Jan 11, 2012
    Member:
    #70435
    Messages:
    9,094
    Gender:
    Male
    Easton
    Vehicle:
    2018 Jeep Wrangler JL Rubicon
    Shipping on the leafs :notsure:
     
  14. Jan 30, 2013 at 1:24 PM
    #34
    evanmb31

    evanmb31 Well-Known Member

    Joined:
    Jan 15, 2012
    Member:
    #70729
    Messages:
    7,224
    Gender:
    Male
    First Name:
    evan
    connecticut
    Vehicle:
    09 trd off road
    Satoshi'd grill. blacked out badges. aftermarket sound system. De-chromed and color matched. OME 885s + Dakars with 3rd leaf removed. LR UCAs. Scs stealth 6 with 285 duratracs. BAMF sliders
    OP got UCAs
     
  15. Jan 30, 2013 at 1:24 PM
    #35
    650H1

    650H1 Well-Known Member

    Joined:
    Jan 3, 2011
    Member:
    #48689
    Messages:
    8,641
    Gender:
    Male
    First Name:
    Michael
    VA
    Vehicle:
    2020 (Cement) TRD O/R
    ok you win :thumbsup:
     
  16. Jan 30, 2013 at 1:24 PM
    #36
    Monster Coma

    Monster Coma Well-Known Member

    Joined:
    Jun 15, 2012
    Member:
    #80740
    Messages:
    26,280
    Gender:
    Male
    First Name:
    Corey
    Pittsburgh, PA/Houston, TX
    Sponsored by Mom and Dad
    if you add all options and ucas your over $1500.
     
  17. Jan 30, 2013 at 1:28 PM
    #37
    evanmb31

    evanmb31 Well-Known Member

    Joined:
    Jan 15, 2012
    Member:
    #70729
    Messages:
    7,224
    Gender:
    Male
    First Name:
    evan
    connecticut
    Vehicle:
    09 trd off road
    Satoshi'd grill. blacked out badges. aftermarket sound system. De-chromed and color matched. OME 885s + Dakars with 3rd leaf removed. LR UCAs. Scs stealth 6 with 285 duratracs. BAMF sliders
    I dont know if toytec carries total choas UCAs though.
     
  18. Jan 30, 2013 at 1:32 PM
    #38
    evanmb31

    evanmb31 Well-Known Member

    Joined:
    Jan 15, 2012
    Member:
    #70729
    Messages:
    7,224
    Gender:
    Male
    First Name:
    evan
    connecticut
    Vehicle:
    09 trd off road
    Satoshi'd grill. blacked out badges. aftermarket sound system. De-chromed and color matched. OME 885s + Dakars with 3rd leaf removed. LR UCAs. Scs stealth 6 with 285 duratracs. BAMF sliders
    Yikes. He has alot of options though. I paid just over 1500 for full OME with dakars, not pre assembled and LR UCAs.
     
  19. Jan 30, 2013 at 1:43 PM
    #39
    SoCaltaco65

    SoCaltaco65 Well-Known Member

    Joined:
    May 10, 2011
    Member:
    #56389
    Messages:
    6,902
    Gender:
    Male
    Vehicle:
    2011 DCSB 4x4 Offroad TRD
  20. Jan 30, 2013 at 1:48 PM
    #40
    Monster Coma

    Monster Coma Well-Known Member

    Joined:
    Jun 15, 2012
    Member:
    #80740
    Messages:
    26,280
    Gender:
    Male
    First Name:
    Corey
    Pittsburgh, PA/Houston, TX
    Sponsored by Mom and Dad
To Top