I thought I would share my experience with Relentless Fab. In no way am I trying to discourage anyone from buying his products just trying to inform future or potential customers who are on the fence about his products.
02/23/2012-Ordered a front aluminum bumper with full top tubing and a rear plated bumper with recessed lights and a hidden hitch. I was quoted 4 months but after reading up on TW I expected it to be more like 6 due to most experiences.
07/2012-About five months after placing the order I called Eric and was told it would probably be another couple of weeks.
12/12/2012- Finally received a call from Eric saying that the bumpers were ready and would be shipped out on 12/15. He also collected the remaining amount of the bumpers.
01/10/2013-Well after almost a month no bumpers. I tried contacting Eric several times and even left him messages with no luck. I decided to call Fastenal in Sparks, NV which is the hub he ships from. I spoke to a very helpful gentleman who said the only bumpers shipped out on the 15th went to California. He said "Eric probably got confused and shipped them to the wrong location. I will contact Eric and try to get it sorted out".
01/14/2013-I receive a call from Eric saying that Fastenal screwed up and shipped them to the wrong hub. I ask him when are they to be delivered to which he says he does not know. So right after speaking to Eric I call Fastenal and speak to the same gentleman to try to get an ETA on delivery and track them. He says "Eric didn't tell you? He never dropped them off for shipping but he said he would drop them off this week." I then told the gentleman the BS Eric gave me, he seemed pretty upset about it.
01/19/2013-Call Eric and tell him that I was told the bumpers were never dropped off. He said that he dropped them off on then 18th.
02/02/2013-Finally receive a call from the local Fastenal that the bumpers were delivered.
Let me say I consider myself a pretty patient and easy going person but this whole situation had me very upset. I understand he is pretty backed up but that is no excuse when I was quoted 4 month lead time and ended up waiting almost a year. Also lying to customers and blaming it on someone else is no way to conduct business.
The end product was pretty good and for the most part I am happy with them. The rear bumper was spot on. The front bumper didn't line up so well on the drivers side. It sits pretty close to the fender not leaving much room for flex. It seems like others have the same problem with the aluminum bumpers. I haven't contacted Eric about the fitment issue nor do I plan to. It doesn't seem like a good idea to me considering how I feel about the whole situation at this point.