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Buyer Beware - TopLine products

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Old 04-28-2013, 07:48 AM   #1
elmerew [OP] elmerew is offline
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Name: Elmer
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Location: San Diego/North Lake Tahoe
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Buyer Beware - TopLine products

Bought a bed expander ($230)from TopLine 2 weeks ago. Great product but it came with a broken part. Sent the company an e-mail asking did they want to send me a replacement or should I send the complete unit back. No response so I sent a "second request". Still no answer so I called the company. They said they would take care of the problem. Still no response so I sent them a third e-mail. My guess is they will never honor their warranty so I'm stuck with a broken expander. I'm in the process of making my own part and should be done in a week or so. Find another product as Topline is just into manufacturing and selling not into customer serivice.
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