Mike "Wuzzy121". Rest in peace, brother

Go Back   Tacoma World Forums > Shopping > Vendor Reviews

Notices

Toytec Customer Service *THUMBS DOWN*

Reply
 
Thread Tools Search this Thread
Old 06-26-2013, 11:06 PM   #41
Lord of War
KenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shedKenLyns is one of the sharper tools in the shed
 
KenLyns's Avatar
Joined: May 2010, #37674
Location: Belly of the Beast
Age: 31
Gender: Guy
Posts: 18,561
KenLyns's Tacoma Gallery
^So you'll send him $2.05 or whatever the exchange rate is nowadays?
  Reply With Quote
Old 06-26-2013, 11:11 PM   #42
I've seen things you people wouldn't believe ....
OZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shed
 
OZ-T's Avatar
Name: Peter North
Joined: Dec 2009, #27584
Location: British Columbia
Gender: Dude
Posts: 12,926
OZ-T's Tacoma Gallery
Quote:
Originally Posted by KenLyns View Post
^So you'll send him $2.05 or whatever the exchange rate is nowadays?
Sure man Toonie and a nickel
  Reply With Quote
Old 06-26-2013, 11:12 PM   #43
I've seen things you people wouldn't believe ....
OZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shedOZ-T is one of the sharper tools in the shed
 
OZ-T's Avatar
Name: Peter North
Joined: Dec 2009, #27584
Location: British Columbia
Gender: Dude
Posts: 12,926
OZ-T's Tacoma Gallery
Quote:
Originally Posted by DK2006Yota View Post
Yea whats hes going to do with 2 dollars of canadian money. Drill holes and make a necklace with it?
Trade it at the bank for $2 USD
  Reply With Quote
Old 06-27-2013, 01:32 AM   #44
Senior Member
Monster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shedMonster Coma is one of the sharper tools in the shed
 
Monster Coma's Avatar
Name: Corey
Joined: Jun 2012, #80740
Location: Central PA
Age: 22
Gender: Male
Posts: 20,849
Monster Coma's Tacoma Gallery
I think its weird that DK2006yota commented a lot and got quoted but then went back and deleted hos posts. If they are quoted they can still be seen lol
  Reply With Quote
Old 06-27-2013, 01:42 AM   #45
Senior Member
jbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shedjbmccul is one of the sharper tools in the shed
 
jbmccul's Avatar
Joined: Jan 2011, #49437
Gender: Male
Posts: 21,241
jbmccul's Tacoma Gallery
I keep seeing more and more threads about Toytec's subpar customer service. While I did order my lift from them these threads give me serious doubt about ordering from them in the future
  Reply With Quote
Old 06-27-2013, 01:54 AM   #46
distinguished bongo truck art critic
Mxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shedMxpatriot is one of the sharper tools in the shed
 
Mxpatriot's Avatar
Army: Military Police Platoon Leader
Name: Chase
Joined: Nov 2009, #26163
Gender: Male
Posts: 2,536
Mxpatriot's Tacoma Gallery
You agreed to the terms of purchase when you placed the order. Cancelling the order requires man-time, albeit a small amount. Time is money.

It's $2.00. "First world problems".
  Reply With Quote
Old 06-27-2013, 06:57 AM   #48
It burns when I pee....
ABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shed
 
ABA180's Avatar
Name: Chris
Joined: Oct 2012, #88520
Location: East Bridgewater MA
Age: 41
Gender: Male
Posts: 5,890
ABA180's Tacoma Gallery
Nitpicky for $2 I guess you could argue, but it is there in writing.

In general I do agree that customer service is not what it used to be, especially after GM screwed me over last year for $2000 on a "free" warranty job. Basically 2 dealers lied to me and GM agreed with me but they swore to what the dealer said.
  Reply With Quote
Old 06-27-2013, 07:25 AM   #49
My pee parts itch
dexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the sheddexterdog is one of the sharper tools in the shed
 
dexterdog's Avatar
Joined: Jul 2009, #19571
Location: Oly WA
Age: 41
Gender: Male
Posts: 3,524
dexterdog's Tacoma Gallery
Everyone has a different definition of good customer service and bad customer service. To please everyone is impossible, but to please no one is easy. I think Morgan Freeman said that.
  Reply With Quote
Old 06-27-2013, 09:40 AM   #50
Junior Member
sn0wrunner will become famous soon enoughsn0wrunner will become famous soon enough
Joined: Jan 2013, #96483
Location: Conifer, CO
Gender: Male
Posts: 14
sn0wrunner's Tacoma Gallery
Quote:
Originally Posted by MxRacer190 View Post
It's just sad to see "the customer is always right" motto being put away.
You say you work in customer service? I doubt it. From my experience the customer is often times completely WRONG. lol

They should call it a moron fee instead of a re-stock fee. You didn't do your homework before you ordered therefore you are charged the moron fee. I don't understand how people can place an order for something before doing any research??
  Reply With Quote
Old 06-27-2013, 10:02 AM   #51
MxRacer190 [OP] MxRacer190 is offline
Senior Member
MxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shedMxRacer190 is one of the sharper tools in the shed
 
MxRacer190's Avatar
Joined: Apr 2010, #35345
Location: Georgia
Gender: Male
Posts: 2,442
MxRacer190's Tacoma Gallery
Quote:
Originally Posted by sn0wrunner View Post
You say you work in customer service? I doubt it. From my experience the customer is often times completely WRONG. lol

They should call it a moron fee instead of a re-stock fee. You didn't do your homework before you ordered therefore you are charged the moron fee. I don't understand how people can place an order for something before doing any research??
I used to work at home depot for 4 years, and I run a few cabin rentals in the mountains. I'm pretty sure I know a good bit about customer service. No, the customer is not always right, but that's not the meaning behind " the customer is always right" motto. It means that if an issue rises, it doesn't matter who is right or a wrong, your customer is the one keeping your company alive and it is of the most importance to make them happy. You obviously don't have a business, and never will with that attitude.
  Reply With Quote
Old 06-27-2013, 10:19 AM   #52
Junior Member
sn0wrunner will become famous soon enoughsn0wrunner will become famous soon enough
Joined: Jan 2013, #96483
Location: Conifer, CO
Gender: Male
Posts: 14
sn0wrunner's Tacoma Gallery
hahaha! You're funny. I know your point man. And I know that the motto isn't suppose to be literal. I'm just trying to add some humor here. Next time try to do your research before ordering from any company.

On a side note, does anyone in this thread happen to know what size tire I can run with my lift?

P.S. Your signature is driving me nuts.
  Reply With Quote
Old 06-27-2013, 10:24 AM   #53
Vaginas are rad.
Boone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shed
 
Boone's Avatar
Name: Chris
Joined: Jul 2012, #82731
Location: Boone, NC
Age: 33
Gender: Male
Posts: 4,884
Boone's Tacoma Gallery
Quote:
Originally Posted by sn0wrunner View Post

On a side note, does anyone in this thread happen to know what size tire I can run with my lift?
I'd stick with this if I were you.
  Reply With Quote
Old 06-27-2013, 10:27 AM   #54
Red
Large is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shedLarge is one of the sharper tools in the shed
Joined: Sep 2011, #63268
Gender: Male
Posts: 14,110
Large's Tacoma Gallery
I understand the frustration, when I gave TRS a bad review all their fanboys jumped on my back and got so much rep crap it was funny.
  Reply With Quote
Old 06-27-2013, 10:29 AM   #55
Senior Member
drunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the sheddrunktaco is one of the sharper tools in the shed
Name: Sage
Joined: Aug 2012, #85509
Location: Southwest Va
Age: 23
Gender: Male
Posts: 1,581
drunktaco's Tacoma Gallery
Quote:
Originally Posted by Boone Taco View Post
I'd stick with this if I were you.
What's the offset? He still might rub...
  Reply With Quote
Old 06-27-2013, 10:32 AM   #56
Vaginas are rad.
Boone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shedBoone is one of the sharper tools in the shed
 
Boone's Avatar
Name: Chris
Joined: Jul 2012, #82731
Location: Boone, NC
Age: 33
Gender: Male
Posts: 4,884
Boone's Tacoma Gallery
Quote:
Originally Posted by drunktaco View Post
What's the offset? He still might rub...
0" BS, -34.36 mm offset, I think the heavy duty version is a little different. I'd like to know if he did a CMC on his 4Runners, I'll bet he did.
  Reply With Quote
Old 06-27-2013, 12:07 PM   #57
once flirted with danger, danger got clingy
magikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shedmagikbean562 is one of the sharper tools in the shed
 
magikbean562's Avatar
Name: greg
Joined: Dec 2008, #11681
Location: socal
Gender: Male
Posts: 7,942
magikbean562's Tacoma Gallery
Quote:
Originally Posted by MxRacer190 View Post
since I've had to do this in the past with other vendors.


so youve gotten buyers remorse after multiple purchases? or did research later or found a cheaper part somewhere? sounds like your lack of preparation is to blame.
  Reply With Quote
Old 06-27-2013, 01:01 PM   #58
It burns when I pee....
ABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shedABA180 is one of the sharper tools in the shed
 
ABA180's Avatar
Name: Chris
Joined: Oct 2012, #88520
Location: East Bridgewater MA
Age: 41
Gender: Male
Posts: 5,890
ABA180's Tacoma Gallery
Quote:
Originally Posted by MxRacer190 View Post
I used to work at home depot for 4 years, and I run a few cabin rentals in the mountains. I'm pretty sure I know a good bit about customer service. No, the customer is not always right, but that's not the meaning behind " the customer is always right" motto. It means that if an issue rises, it doesn't matter who is right or a wrong, your customer is the one keeping your company alive and it is of the most importance to make them happy. You obviously don't have a business, and never will with that attitude.
I had my own version of that. The customer is not always right. The customer, whenever possible, should be made to feel that they are right. There are those times when the customer is wrong as well. There are also times when some kind of middle ground exists.

20 plus years of CS in various fields is my claim to fame. I've been on both sides of the coin a lot.
  Reply With Quote
Old 06-27-2013, 01:04 PM   #59
bonafide
sk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shedsk8rjess is one of the sharper tools in the shed
 
sk8rjess's Avatar
Name: Cody
Joined: Jul 2009, #19286
Location: Nashville, TN
Age: 24
Gender: Male
Posts: 1,970
sk8rjess's Tacoma Gallery
glad you finally posted this dude
  Reply With Quote
Old 06-27-2013, 07:46 PM   #60
Senior Member
totmacher has a spectacular aura abouttotmacher has a spectacular aura about
 
totmacher's Avatar
Joined: Sep 2009, #22430
Location: TN (near memphis)
Gender: Male
Posts: 582
totmacher's Tacoma Gallery
Toytec was great when I dealt with them earlier in the year. I even had a part that wouldn't fit right and they sent a replacement super quick with no hassle.
  Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Toytec's lousy customer service Infra Vendor Reviews 34 04-28-2013 05:20 PM
Thank you Toytec. Great customer service sch0enne ToyTec Lifts 0 02-13-2013 04:50 PM
BIG thumbs Up to Toytec! w00dy ToyTec Lifts 3 02-02-2013 09:51 PM
Thumbs up for Toytec bellero ToyTec Lifts 1 12-19-2012 10:23 AM
Toytec - Thumbs Up Ticketdoctor ToyTec Lifts 10 01-11-2011 10:41 AM


Copyright © 2014 Tacoma Forum. Tacoma World is not owned by, or affiliated with Toyota Motor Corporation.