Originally Posted by schiz94
, not saying dont buy from them.. but my experience is horrible.
Good on you for choice of expression. All companies will have their share of issues, no one is perfect. It's the companies that continue to have issues who bring their reputation down are the ones who will loose business. Sharing an experience is perfectly fine & welcome but many people on the net who have had one bad experience will try to blow things out of proportion out of anger.
I recently just bought a bed bar from Demello. They answered my questions through email very quickly & by two people the same day, one of which was Jason. My part was made & delivered well within the time frame they gave me. Didn't charge my card until the bar was about ready & also got shipping notification. The bar was very nicely packaged & on top of that, I couldn't have asked for a better fit & finish. I've heard nothing but good from them & is why I choose to buy from them.
It nice when the owner spends time to answer emails personally & as well as addressing issues on forums. Don't get much of that these days.