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Weathertech (Macneil Automotive)

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Old 01-25-2010, 10:04 PM   #1
tandurq [OP] tandurq is offline
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Weathertech (Macneil Automotive)

Has anyone ordered from these guys? I ordered the digital fit liners and its been two weeks. Their phone number puts you on hold forever and no email replies from customer service. Anyone else have an issue with them?
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Old 01-26-2010, 01:47 PM   #3
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Quote:
Originally Posted by tandurq View Post
Has anyone ordered from these guys? I ordered the digital fit liners and its been two weeks. Their phone number puts you on hold forever and no email replies from customer service. Anyone else have an issue with them?
I ordered from AutoPartsWarehouse.com on Jan 3rd, and still have not received mine yet. Apparently, no matter where they are ordered from, they go directly to McNeil and ship from there. McNeil makes a great product, but their communication sucks!
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Old 01-26-2010, 01:47 PM   #4
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I have heard from alot of people saying their mats took forever to come in.
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Old 01-26-2010, 01:50 PM   #5
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i orderd the weathertech mats also ..3 weeks no mats..but they sure charged me for them
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Old 01-26-2010, 01:58 PM   #6
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It takes awhile, I think I waited 2.5-3 weeks
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Old 01-26-2010, 02:05 PM   #7
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You can order directly from Husky Liners website and have your liners usually shipped the same day. And they're actually a better product for less money. Just my .02
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Old 01-26-2010, 03:04 PM   #8
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They charged me the minute I ordered as well. No communication whatsoever. Does it really take 3 weeks to mold a piece of rubber?
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Old 01-30-2010, 09:03 AM   #9
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I ordered the same liners. It took exactly 3 weeks to get. On MacNeil's website it says 7 to 10 business days to get a FedEx tracking number and another 5 days for FedEx to deliver it.
I ordered a motorcycle helmet from ebay, the guy shipped it from Japan and I got it in 4 days.
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Old 01-30-2010, 11:27 AM   #10
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Quote:
Originally Posted by smallcandle View Post
You can order directly from Husky Liners website and have your liners usually shipped the same day. And they're actually a better product for less money. Just my .02
Yeah..Better if you don't mind the fact they aren't really custom fit.

The weather tech mats are worth the wait. They are always a bit slow on getting the mats out- But they do come and they are great.
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Old 02-01-2010, 02:06 PM   #11
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Ordered mine on Jan 3rd and they just landed today.
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Old 02-01-2010, 02:09 PM   #12
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It took me 3 weeks to get mine. Never got a tracking number or anything but well worth the wait.
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Old 02-02-2010, 06:55 AM   #13
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First week of Jan. I ordered a set. Haven't heard a word. CC was charged immediately. Do they have that much backlog? If I had known it was going to take so long, I might have ordered a different brand. Have you guys received yours?
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Old 02-02-2010, 01:02 PM   #14
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I ordered mine on Jan. 11 and just got my set today. 3 weeks to get it here in California. Still no response to my emails. They're great by the way.
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Old 02-03-2010, 07:53 AM   #16
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I just received an email w/shipping conf., should be here on Fri. So I had to wait 4 weeks. Can't wait to put them in!
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Old 02-03-2010, 07:59 AM   #17
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Weathertech is about 4 weeks out from order to ship expecially for front mats.

There was a sale on Cabela's TrailGear mats which is produced and drop shipped by McNeil, so their a bit behind with their own orders and reseller orders.
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Old 02-03-2010, 08:03 AM   #18
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I ordered mine on January 3rd and received them January 29th. Both fronts and back fit my 2010 Access cab perfectly. The Weathertech floor Liners are worth the money and the wait (IMHO).
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Old 02-15-2010, 04:13 PM   #19
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Very slooooooooooooooooooooow process. I guess they will be worth the wait. And they did reply to my second email. They must be hand carving each mat.

If you order from Mcneil Automotive prepare to wait a few weeks.
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Old 02-16-2010, 01:19 PM   #20
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I ordered mine from Macneil's Canadian site and they arrived in a week, couldn't be happier!
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