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Brandon from Avid Offroad, Wonderful Customer Service!!!

Discussion in 'Vendor Reviews' started by 08pretaco, May 21, 2010.

  1. May 21, 2010 at 7:18 PM
    #1
    08pretaco

    #1
    08pretaco [OP] Well-Known Member

    Joined:
    Sep 26, 2008
    Member:
    #9502
    Messages:
    9,321
    Gender:
    Male
    az
    Vehicle:
    2014 Tundra 4x4 CM 5.7L SR5
    @ADSracingshocks - F 3 point ohh / R 2.5 - w/clickers @camburgracing - uniball UCA @rigidindustries - 40" amber/white split, Dually XL, D2 @coopertires - 35/12.5/17 STT MAXX @bayareametalfab - low pro bed rack @toyotausa - 17" rock warrior @sdhqoffroad - rock sliders, a-pillar @hondogarage / @apple / @gaiagps / @dualgps- navigation @wheelersoffroadinc - superbumps
    When I showed up to Brandon's place on Monday morning he mentioned to me that he had never installed them on an access cab before. It made me feel special and uneasy at the same time..so he starts measuring, grinding and such. Well after about 2.5 hours in the wonderful AZ weather he completes it and DAMN was I happy!!

    He had to cut out little notches in the mounting plates due to the existing bolts in the frame. He took his time, cut it out, and ground it down then remeasured to make sure everything lined up well.

    When he originally told me that the cost for install was xx.xx I was like wow umm ok that seems a little high but whatever. Once he installed them and fixed the minor issues and still asked for the original xx.xx I was in shock! I was expecting to pay much more.

    All in all, if you buy sliders from Brandon at Avid, please go to his "shop" in Queen Creek and have him install it! You will be happy that he took the time to do it right and not hurry through it!

    So to wrap up, Brandon if you read this....thank you very much man!

    -Oliver
     
    08pretaco, May 21, 2010
    #1
  2. May 21, 2010 at 7:27 PM
    #2
    08pretaco

    #2
    08pretaco [OP] Well-Known Member

    Joined:
    Sep 26, 2008
    Member:
    #9502
    Messages:
    9,321
    Gender:
    Male
    az
    Vehicle:
    2014 Tundra 4x4 CM 5.7L SR5
    @ADSracingshocks - F 3 point ohh / R 2.5 - w/clickers @camburgracing - uniball UCA @rigidindustries - 40" amber/white split, Dually XL, D2 @coopertires - 35/12.5/17 STT MAXX @bayareametalfab - low pro bed rack @toyotausa - 17" rock warrior @sdhqoffroad - rock sliders, a-pillar @hondogarage / @apple / @gaiagps / @dualgps- navigation @wheelersoffroadinc - superbumps
    ^ i like how you added the extra 1 in front lol

    and sorry about the post in your spindles thread but theres a couple threads already out there and there has to be some pics with the ass end of them. ill take on maybe tomorrow morning from the rear when i go out to paint my frame from the welds
     
    08pretaco, May 21, 2010
    #2
  3. May 21, 2010 at 7:45 PM
    #3
    kinetik873

    #3
    kinetik873 Well-Known Member

    Joined:
    Sep 25, 2008
    Member:
    #9468
    Messages:
    1,516
    Gender:
    Male
    First Name:
    Josh
    Springfield, Va.
    Vehicle:
    '08 TRD
    OME 3" lift, ARB bumper,DTRL, CB radio in console, 5lb fire extinguisher in bed. SockMonkey decals, Allpro rear bumper, UWS 42" bed box, Wet Okoles all around, snorkel, Pioneer Av3200, ..yadda yadda yadda
    Ive gotta jump on this. I dont expect much from customer service reps these days, maybe a product of the times...BUT Brandon is first class all the way. Even when I posted about my sliders not being weight bearing, he shot me a message and said sorry for the disconnect and If I wanted weld on sliders to just let him know. Great dude, great products.
     
    kinetik873, May 21, 2010
    #3
  4. May 29, 2010 at 5:50 PM
    #4
    fhlashsf

    #4
    fhlashsf Well-Known Member

    Joined:
    Jan 18, 2010
    Member:
    #29614
    Messages:
    159
    Gender:
    Male
    First Name:
    Curt
    Danville, CA
    Vehicle:
    '10 Off Road Double Cab 4x4
    Weathertechs, Avid bolt-on sliders and light bar, 17" ATX Thug wheels, BF Goodrich AT 285/70/17 tires, Icom 2820 Dstar radio, OME 3" lift, color matched rear bumper and Grillecraft grille, Wet Okole seat covers, ARM bed extender, black badges, Sockmonkey decals, HID headlight and foglights, TRD cat back exhaust, TRD CAI, URD MAF calibrator, Kenwood 6960 HU, Image Dynamic front and back speakers, ARC Audio Sub in Mr. Marv custom sub box and amp rack, Tuffy security box for bed.
    Couldn't agree more...We emailed many times cause he wanted to make sure that I was getting exactly what I wanted...and I did!
     
    fhlashsf, May 29, 2010
    #4
  5. Jun 7, 2010 at 4:20 PM
    #5
    OH-MAN

    #5
    OH-MAN Well-Known Member

    Joined:
    Apr 23, 2009
    Member:
    #16324
    Messages:
    2,305
    Gender:
    Male
    First Name:
    Steve
    Sunny Az.
    Vehicle:
    10 4X4 O.R. White
    TRD skid painted black,
    Big Plus one for Brandon!!!
    Above and beyond all expectations on my stuff.

    Thanks man.
     
    OH-MAN, Jun 7, 2010
    #5
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