Originally Posted by moorefun
I bought a set of wheels and then a set of tires from them. Great service no problems. Their website does say not to ask for a tracking number for 7 days. Not sure why this is. I did call after I placed the order and talked to Jose. Very nice guy. He gave me a ship date and it was actually early. I dont think they stock everything they sell. Mine was dropped shipped from the manufacture.
I bought a set of wheels from them too. I also noticed that "don't ask for tracking number for 7 days" thing & couldn't understand why but whatevers.
Ordered a few weeks ago, if they were to have shipe a day or two after I placed the order, I was expecting them to be delivered the following Monday or Tues. Well the Friday prior, I received an email with tracking & they were delivered that same day. But instead of shipping from FL, they were shipped from CA the day before. I forget the name of the warehouse though.
In my experience I would say it wasn't great or bad customer service but I did get my order in a time frame that I was expecting.