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-   -   Clazzio Seat Covers-Buyer Beware (http://www.tacomaworld.com/forum/vendor-reviews/266769-clazzio-seat-covers-buyer-beware.html)

2013 Tacoma Lover 03-05-2013 04:39 PM

Clazzio Seat Covers-Buyer Beware
 
If you're thinking about purchasing a set of Clazzio Seat Covers for your Tacoma, think again. I ordered a set over four months ago and I still haven't received them. THe company won't even respond to emails and more than half the time I've called I've had to leave a message and no one responds. When I have gotten through, I get the same story: "your covers are scheduled to be on the Friday delivery truck and will then be shipped to you first thing the following Monday morning." I've been told this three times. I've now had to resort to having my credit card company get my money back. I wouldn't purchase Clazzio if they were the last set on earth unless you can get a prefab set from ebay, MAYBE those would be delivered in a timely manner.

SoCalTacos 03-05-2013 04:46 PM

Sucks...contact the bbb and leave em a message that it was you that reported them...hopefully they'll get their shit together.

FMF 03-05-2013 04:50 PM

I always order mine through SparksTRD. I have coustom ordered two sets from. Them for difrent trucks. Takes about three months to get them but that was no surprise since they give you a heads up on the order time.

terr880 03-05-2013 05:21 PM

I ordered from automotive interiors , had mine in stock only took 14 days from ordering to receive them in Canada , their pricing was also better!

tacomarandy 03-05-2013 06:12 PM

Crap! I just ordered one of the black "in stock" items from them last week.

I just called them yesterday to verify what I had ordered was in stock--and they said I should be receiving it by the end of the week, or early next week.

Oh well, I am familiar with disputing charges with AMEX. Hopefully I'll get mine, but if I don't--I'll just get my money refunded.

2013 Tacoma Lover 03-05-2013 06:26 PM

Quote:

Originally Posted by SoCalTacos (Post 6542151)
Sucks...contact the bbb and leave em a message that it was you that reported them...hopefully they'll get their shit together.

That's a great idea, I will do just that. Thanks

R1inSC 03-06-2013 09:38 AM

2 Attachment(s)
I'll second Automotive Interiors. Ordered in stock all black. Received in less than a week :headbang:

tacomarandy 03-06-2013 10:25 AM

Heck---I still haven't received an email saying that they're shipped. I sent them an email asking about it. It's been right at a week for an in stock item. They do say they usually sip within 5 days for items that are in stock. I'll give it a couple more days before I call the card company.

mytaco77 03-06-2013 10:36 AM

I got mine from SparksTRD as well took a while but worth it.

Redfox1 03-06-2013 12:08 PM

Ya they're customer service didn't exactly seem top notch... but I got mine just as scheduled. If you ordered custom seat covers they are estimated to take a long ass time OP. Its in the confirmation email

2013 Tacoma Lover 03-07-2013 05:16 AM

Yah I understand the custom covers take a while so I didn't even contact them for the first three months but ever since then, when I call I have to leave a message which has yet to be returned, or I end up calling back. Every time, fail none, the gal told me my covers were scheduled to be delivered to them that Friday and would then be shipped out promptly the following MOnday. That's happened to me three times and I still haven't gotten them. They're a joke and I ever order from them again.

dtopgun515 03-07-2013 05:25 AM

Quote:

Originally Posted by R1inSC (Post 6546075)
I'll second Automotive Interiors. Ordered in stock all black. Received in less than a week :headbang:

Just curious, but how much did those cost?

elmo7 03-07-2013 05:38 AM

Quote:

Originally Posted by 2013 Tacoma Lover (Post 6542824)
That's a great idea, I will do just that. Thanks

IMO, it won't help. BBB gets money from the companies they list. If you pay, you score well. If you don't pay, you don't score well. I think you're better off posting it like you have, with clear issues, details, etc. People search the web a lot more than any BBB listing. A complaint on a corporate FB page hurts a lot more.

R1inSC 03-07-2013 06:57 AM

Quote:

Originally Posted by tacomarandy (Post 6546369)
Heck---I still haven't received an email saying that they're shipped. I sent them an email asking about it. It's been right at a week for an in stock item. They do say they usually sip within 5 days for items that are in stock. I'll give it a couple more days before I call the card company.

If you are referring to Automotive Interiors, I didn't hear from them in the first 4 days after placing my order. So I contacted them. They said they sent the tracking information the day I ordered, but it got lost somewhere. The covers showed up the very next day :rolleyes:

R1inSC 03-07-2013 06:58 AM

Quote:

Originally Posted by dtopgun515 (Post 6550661)
Just curious, but how much did those cost?

$405 Delivered

dtopgun515 03-07-2013 08:32 AM

Quote:

Originally Posted by R1inSC (Post 6550931)
$405 Delivered

I need a second full time job to fund my addiction...

kingston73 03-07-2013 08:36 AM

Quote:

Originally Posted by R1inSC (Post 6546075)
I'll second Automotive Interiors. Ordered in stock all black. Received in less than a week :headbang:

http://www.automotiveinteriors.com/

I'll second the second, these guys were quick to get mine out to me. Also the same thing happened to me, I never got a shipping notice but when I called they told me they sent them out. In stock covers shouldn't take more than a week if you buy from these guys. If not them, TRDsparks would be the next best bet.

OP, sorry to hear about the lack of help from Clazzio, but at least when you do get them you should be happy. These are quality covers, very nice and they look and feel great.

Rockfish415 03-07-2013 08:54 AM

Clazzio
 
i ordered mine from Jared at sales@carleatherseatcovers.com.

$425.00 delivered with custom colors and stitching....

Now let me say that I got mine in just over 12weeks...per the custom order lead time...but it was like pulling teeth to get info on my order....i still have no invoice with a price on it althought I have asked for one several times. Jared told me to use my payapl receipt....very unprofessional.
Am I happy with the covers yes....am I happy with the service no....

terr880 03-07-2013 09:38 AM

Also automotive interiors has the matching PVC for the door panels if you wish to do them !

Canadiandad 03-07-2013 11:08 AM

I ordered from Clazzio and received my covers in very short order. I did not order custom covers though. (They can take 8 to 10 weeks as specified on the Clazzio website in clear English)

I had ZERO problems with Clazzio and love my seat covers. I would order from them again in a heartbeat.


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