Had a set of Hankook RF10's mounted this morning at NTB (Whitehall, PA).
I was there first thing in the morning and there was only one tech in. He was younger and I dunno what his problem was, but I watched the whole process through the shop window and he was cursing and throwing tools around the whole time. He was rough doing some of the work . . but I watched as carefully as I could and didn't immediately see anything I felt I needed to complain about either.
He brings the keys in when he's done, and I asked him if everything went alright. . he says, "well the right rear wheel was a little jumpy on the machine, it might be a little bent". I didn't say anything back, but I can't imagine it was bent stock, and I've never hit anything. .
I go outside and it's pouring, so I drive to a gas station so I can get a look at everything under cover. All 4 rims have dings where he pulled the weights, and 2 of em have a gouge that runs halfway around the rim.
I know. . I know pics, but it's still pouring.
I went directly back to the shop and spoke with the manager. He said bring it back and he'd pull the rims and send them out for re-finish. I asked if they would match the other 2, and of course he said yes, but I don't buy it. He gave me his card and wrote about re-finishing the rims on the back.
I'm livid. . My truck is a year and half old, but it's mint inside and out. I take exceptional care of it. There's also nicks all around where the lugs are, from, I'm guessing, him just slamming the impact wrench in there.
WTF. . why can nobody just do their goddam job properly. . .
On a side note. . I have no idea what points they lifted the truck from in the front (couldn't see), but they lifted it from the axle tubes in the back. I thought this was bad? The front went up and down twice while they were situating it so I guess they had to shift stuff around. I feel like when I look underneath in the front I'll find something else that's going to piss me off.
I'm wayyyyyy too pissed to think reasonable about this right now. What would you guys do, and has anyone else experienced this?