Magnum Plus Balancing Compound
My letter to the company follows...they state on the website that there is a money back gaurantee, we'll see.
I do however stand by Bear Tire, this is not their fault and are a GREAT tire shop and have/are working with me to make it right.
To whom it may concern,
I purchased your product today from a local tire shop (on their recommendation) and had them install it as per your directions into all four of my 265/75/16 BF Goodrich All Terrain KO tires, D load rated. They put one Insert bag weighing 10.5oz into each wheel assembly, reset the bead, and reinstalled the wheel assemblies to my 2005 Toyota Tacoma...I than hit the highway for a test drive. it took me around two miles to get to the on ramp, so far at speeds under 35mph, nothing noticeable up to the point where I entered the on ramp to join highway traffic. At around 45-50mph the truck started to shake like crazy, like I had cinder blocks for tires, continued to accelerate up to 65mph in hopes that things would smooth themselves out, no luck. At 65-75mph the vibrations continued, not just a shimmy either, it scared me. I pulled off on the next exit ramp to allow for a stop in hopes that the beads would redistribute themselves, no luck. I tried this over the course ofabout 15-20 miles; nothing seemed to remedy the situation. There were however about 3 miles out of the trip that I would say the ride was acceptable, not great, only acceptable (there was still an imbalance detected). This three mile period was not congruent, it came in spurts. It also seemed that if I held a constant speed; say 70mph, for any amount of time, the worst it would progressively get.
I returned to the shop where I purchased them from and reported my experience. The owner stated that he had never installed them on an LT tire, only OTR semi truck tires and at that it was still a new product to him. The only way for him to remedy the imbalance situation experienced in all four tires was to use a traditional spin balance with external weights. Now I have external weights on the wheels as well as your product inside my tires.
I feel as though I should have just gone with a traditional spin balance with lead weights over your product in the first place, I am not happy as that is basically what I ended up with. Well my wallet took a pretty hefty hit in trying your product, which I feel did not work. I was charged $18.00 a bag X4= $72.00 not cheap for something that doesn't work for me.
Any assistance you might provide in this matter would be greatly appreciated.
The product was purchased at:
Bear Tire, Inc.
5757 North Broadway
Park City, Kansas 67204
I paid $18.00 a bag X 4 = $72.00
Please see attached receipt...