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DO NOT buy tires or wheels from hubcap-tire-wheel.com

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Old 04-16-2009, 06:30 AM   #1
ryork [OP] ryork is offline
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DO NOT buy tires or wheels from hubcap-tire-wheel.com

So I ordered some helo maxx6's for my tacoma and waited a week to get them. I got them last night and keep in mind that I'm putting a lift on tomorrow so I need the new tires and wheels to get this all done and the box is fine but inside are the maxx8's not 6's and when I called them and told them they said "oh they don't make the 6's anymore". I said but you sold me them and let me wait a week to get them and never said anything? I told them I must have new wheels tomorrow. They would not overnight me any (I don't care about cost for them. It's about customer service) or compensate me in any way for this mistake. They kept blaming the wholesaler and I said it's your fault. You mess with the wholesaler. Don't screw the customer. So now I'm in a position to have to keep these wheels. If you want this type of treatment then by all means go right ahead and deal with them. But, I just don't want my fellow tacoma guys getting screwed like me.
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Old 04-16-2009, 06:39 AM   #2
With sufficient thrust, pigs fly just fine.
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Can you dispute it with your Bank, or Credit Card company?
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Old 04-16-2009, 08:18 AM   #3
TX
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Thats Fked. Just re sell em on CL?
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Old 04-16-2009, 08:23 AM   #4
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I ordered my wheels and tires through discount tire, got them in three days, and they were ready to just be mounted tire sensors in adn all. Not to mention some of my buddies here that own tire shops told me they couldn't even come close to matching that deal
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Old 04-16-2009, 09:27 AM   #5
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I agree discount has great prices but they didn't carry that kind of wheel. I forgot to say that they don't send the lug nuts nor do they tell you that they don't send them. These guys are a class act let me tell you.
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Old 04-16-2009, 02:22 PM   #6
Don't go ninja'in nobody don't need ninja'in
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Thats baloney!!!! How did you pay for them? Credit card? Is there a way you can get them involved and dispute it. There is no way you should have to pay for THEIR screwup!!!!!!!!!!

I would try and get a hold of their corporate office or someone high up and get this taken care of. I've had success dealing with people higher up on the totem pole.


I know its different but I kept getting the run around trying to get my house fixed after Hurrican Ike. Finally I emailed and spoke to the CEO of one of the branches here in Houston. It's amazing how the jackasses I had been dealing with went from wellllll being jackasses to going out of their way to accommodate me.
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Old 04-16-2009, 05:29 PM   #7
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I'm going to stay after them and see what happens. I will keep you posted.
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