Bad wheels

[squad314]

Great news!......My dealer contacted me and informed me that my wheels are being replaced under warranty.Unfortunately they are on back order but the main thing is that they are on thier way.Apparently the regional people flat out said NO,so my service manager went over his head.He explained to these folks that I was a die hard Totota truck enthusiest and was a member of an online community that networks information on Tacomas.He also forwarded the documented correspondance I provided from a member here showing how a precedent had been set with his replacement.I absolutely believe that without that on paper I would have been out in the cold.

Very special thanks to Longboard for his help with this.....This forum is a great place and here is a great example of a member helping another.On that note,if I can do the same for anyone please don't hesitate to contact me.I'd love the chance to pay it forward.

[ChrisDeSoup]

Originally Posted by squad314

Great news!......My dealer contacted me and informed me that my wheels are being replaced under warranty.Unfortunately they are on back order but the main thing is that they are on thier way.Apparently the regional people flat out said NO,so my service manager went over his head.He explained to these folks that I was a die hard Totota truck enthusiest and was a member of an online community that networks information on Tacomas.He also forwarded the documented correspondance I provided from a member here showing how a precedent had been set with his replacement.I absolutely believe that without that on paper I would have been out in the cold.

Very special thanks to Longboard for his help with this.....This forum is a great place and here is a great example of a member helping another.On that note,if I can do the same for anyone please don't hesitate to contact me.I'd love the chance to pay it forward.

Congrats!!!!

[timmer]

well we could form a class of those who have the problem and who dealers wont replace them and go to arbitration en mass.

if say 40 guys who have this problem and who's trucks are under warranty filed as a class I could just about bet that from them on everyone who has the problem and is under warrenty would get theirs fixed under warranty.

I'll inspect mine tomorrow

[ChrisDeSoup]

Originally Posted by timmer

well we could form a class of those who have the problem and who dealers wont replace them and go to arbitration en mass.

if say 40 guys who have this problem and who's trucks are under warranty filed as a class I could just about bet that from them on everyone who has the problem and is under warrenty would get theirs fixed under warranty.

I'll inspect mine tomorrow

I second the motion!