2016 Charging Problems

Loaner cars are a dealership policy thing... not all dealerships provide free loaners for service most charge the $35/day... some only give you free loaners if you bought the vehicle there... many of the certified used cars at Toyota stores are these loaner/rental cars they've been giving out.

 

Yep so in this case I would be more on my dealer then Toyota I guess. When buying from a dealer this is one of the things to consider.

It sucks, they can't control when stuff like this happens but I would half expect the dealer to be reasonable if it was your (be honest) only mode of transportation.

People have to be reasonable as well to the dealers in these cases.

Again, they sell and fix them, not assemble them at the manufacture level. I am curious however if this type of thing is a PDI requirement to check.

 

I would see that as a good thing. Kind of like having a real volt meter that shows discharge is occurring. Seems like this would be a 'feature' that is explained in the owners manual. No?

 

My Sentra does that. I have been told by a few Nissan people that it is due to an aging fuel system. It starts fine when its cold because the choke is on. It starts when it's hot because there is adequate fuel pressure in the lines remaining. After 30 minutes or so and before it gets cold, fuel pressure drops in the fuel system and the choke does not come on to add fuel.
But that's on my 12 year old Sentra

 

here in hawaii we have 3 days where we can take it back, would have worked well in your case.

 

Update:
Tuesday afternoon I called the dealer around 4PM to find out what time I can pick up my truck. (I was told Monday morning they will call me round noon Tuesday when it is ready)
I was told it would not be ready today (Tuesday) and that it would be "a few more days" before I get it back. I then asked "what do you suggest I do to get to work?" I was told they could arrange a rental for me, to which I replied, "and who covers that cost?". They told me that it would be for my account. I then told the girl to go ask her Manager the same questions I just asked her. 5 Minutes later she called back saying that I can pick up a Toyota courtesy vehicle that I can use free of charge till mine is fixed. Better answer.

If I was Toyota Canada:
I would have liked like to get the owner/client out of the shop in his new vehicle as soon as possible, as such I would replace the alternator, ECU etc. in the order of fault finding, until the issue is solved. At that stage I would try and do some fault finding on the parts on Toyota's time, in a lab or somewhere that the client is not waiting for his brand new vehicle. I would NOT consider the financial implications to Toyota for replacing a possibly defective Alternator or ECU....I'd try and keep the client happy.....But hey, that's just me.

I guess in the real world, they have my money, now they defend their money....

I suspect that there is a bigger issue here, perhaps this has come up before....this is a good chance for them to really spend time a find the issue. If the solution was replacing the ECU, and they could identify it as the problem, they would have replaced it....not?

I am also the owner of a 1992 Land Cruiser 80 series, with 280,000km on, and it is very reliable.....
Ill keep you all posted as things develop. I made peace that this might take a few weeks.....

Thanks Toyota Canada ...

 

They being TOYOTA (The Dealer, the distributor, the Manufacturer.....every one involved in the supply chain of my 2016 Tacoma) could impress me and win over a customer for life by acting fast, courteous, keep me informed, offer a rental car, free coffee etc. The fact that they opened a case file with Toyota tells me the dealer don't know what the issue is.
I get it, happens, hell, we are all in it or cause it on a regular basis, but its how one deals with it that truly says what you are about.......
Just look at VW, (Disclaimer, I am in no way agreeing to or recommending a VW Tdi product, nor will I ever again buy a new VW Tdi (my wife drives a 2015 VW Tdi) nor am I comparing my issue to that of VW )
VW screwed up royally, but to date my wife has received a call from the dealer, 2 letters from VW AG, 3 e-mails updating her on progress, and she will be getting a $500 credit card, and a $500 service credit and a recall in the near future.....still not impressed with what they did, but heck, they are trying hard to fix the issue.

I have no doubt that Toyota and the tech guys are trying their best to fix my truck.......I'm just very curious to see how long this takes.....

 

That is a nice feature to have!

 

Thanks for the updates and please keep us posted, I just purchased a 2016 Limited here in BC but have not experienced the issue your having, it sucks that your going through it and I hope it gets resolved soon!!!

 

Update:
Just got back from my dealer, Friday afternoon at 4PM, the truck is parked outside the shop, no one working on it and I'm still waiting. Service Manager says they are still trying to find the issue..... no rush, not that it matters that a client would like to get his truck as soon as possible......starting to lose my sense of humor......

Last week this time I was registering my new truck.... (the upside is that I am still excited about getting a new truck) ....2nd weekend that I cant use my truck.

If I don't get it back by Monday afternoon I'm getting rude....

 

I had a 2004 double cab Tacoma first year of the double cab no problems.

2005 double cab I had a 2005 double cab TRD SPORT no problems.

 

I had a similar experience with a brand new Infiniti. In less than six months had the battery changed 3 times, two software updates and a new emissions valve. They finally got the problem solved then the car got hit by a school bus while it was parked.

 

?

https://www.tacomaworld.com/threads/2002-tacoma-double-cab-4x4-super-charged.356790/

 

Don't leave us hanging. What were the results?

 

For some reason my post did not stick.......?
Anyway, short note. (Could be much longer...) I got the truck back a few days ago, runs like a dream. It was the alternator. The dealer replaced it after me offering to pay for it to see if that is in fact the issue.
That prompted him to spring for a new alternator, and low and behold its fixed.

 

I'm glad you have it back and it was actually fairly simple.

I'm sorry your dealer is a moron who can't perform basic testing.

Hopefully there is another dealer you can use for future warranty work, and a quality independent mechanic you can use for other work.

 

No Kidding... took them that long to figure out the alternator was bad ? Good Lord.

 

What dumb asses...!!!
Checking an alternator is not hard..............

 

There are always options for dealers, I have one close to work ......

 

Willie,
I had exact same issue on my 2016 TRD.....They first said it was battery and replaced it. Next day charging system light came on again and with headlights on truck stalled out and would not start unless I jumped it. They next said it was alternator and replaced that. It has been about a month and so far no more problems.

Greg