UPDATE, UPDATE,UPDATE 12/28/15: Any one having problems with their 16 completely shutting down

To the OP, sorry this is is happening to you and hope it gets sorted out in your favor. Seems like the last guy who had this issue got treated well and his truck replaced. Let's keep our fingers crossed and just ignore the dullards who seem to pop up in every thread where someone reports an issue with their truck. I swear these guys just troll the 3rd Gen forum 24/7 with nothing better to do. Maybe even their dungeons and dragons or world of warcraft buddies got tired of their crappy, negative attitudes and now trolling these forums is all they have left in life! Keep us posted on the progress and good luck!

 

You forgot a few leaking cabins.

And I'm pretty sure we said the same thing.

To me, a recall or TSB would be reflected by multiple vehicles have the same issue. A failed part or installation method that went into many cars.

To me, when folks have sporadic as I stated or isolated issues as you stated, it comes down to QA.

To me, the fact that a couple vehicles are shutting down or a couple vehicles are leaking water, or leaking transfer cases all come down to QA.

If not the problem would be wide spread.

 

I have on 2007 that i will give to my boy in 6 years then ill get a 2014 if they haven't figured out the 3rd gen problems.

 

Ford will have the gremlins figured out on the Ranger by then. Production starts in 2018.

 

Having a few isolated serious problems is not an indicator of QA problems. Otherwise, the assumption would be good QA = zero problems. That isn't how manufacturing works. If a large percentage of vehicles have random parts fail, loose, leaks, poor fitment etc. , then that is a QA issue. A few getting through the assembly with single issues out of several hundred a day manufactured is considered quite remarkable.

All I am saying is that there is no evidence of any slip in QA in the 2016 rollout, just normal sorts of new product quirks, nor that it was "rushed to compete with the GMs". People can complain all they want about design decisions, and there are some legitimate arguments there but again, that isn't QA.

The stats will show in the coming years, whether this is true, but nothing so far is abnormal or that things have gotten worse.

 

Update. Just spoke with the dealership and after 22 days in the shop, it looks like I will be getting my truck either today or tomorrow. This is the rundown on replacement parts:

1) replaced the complete fuse box and wiring harness and ECM
2) replaced the instrument cluster computer ???
3) replaced the rear speed sensors

I got them to re-tint the truck to my specs. That factory tint just plain sucks. I'm getting 5% on the rear windows and the back window. 25% on the driver and passenger side. Trying to get a bed mat and some all weather mats until Xact Contours are available for the front row.

Hoping that this takes care of the problem. I know that most of you guys would be driving a new truck by now because you would have screamed a lot louder than me but I figure this is the truck I wanted and Toyota is gonna make it right. If it doesn't fix the problem, then I will take it up to a whole 'nother level. If any of you are in the DFW area, I can't say enough good things about Jerry Durant Toyota in Granbury. They have treated me well. I will contact Toyota and talk to them about this whole experience. Happy with the service from the dealership but disappointed that this problem even happened.

 

Sounds like you're happy and that's all that matters, and you seem like a reasonable and fair guy. Only thing I would try and get in writing from them would be something like a very extended or lifetime warranty on that wiring harness they replaced and instrument cluster computer. If they agreed to do that I'd be happy if it was my truck.

 

Hopefully it's fixed.

Your symptoms sound exactly like a grounding issue I had with my Audi a few years back. Just be driving along, and engine shuts down. Pull over, starts back up.

The issue was a loose ground screw/bolt at the back of the cylinder head, which apparently was the ground for the fuel injection. My fault because I had to pulled the intake manifold off (for other reasons) & when I put things back together I didn't tighten the bolt all the way.

Deduced by wiggling the wires while the car was running.

The problem you have is that the dealer & Toyota apparently don't know what the problem is & are trying to fix it by throwing parts at it. I don't know about Toyota, but for our new cars (QX60 right now) it makes me depressed to talk to some of the mechanics & service people who tend to have the 'if the car is not throwing a code, then nothing is wrong with it' outlook on car repair.

 

Sounds like that to me also. A loose connection or ground on a engine critical component, like the cam or crank timing, could cause a shut down. Whats interesting is that the dealer threw the kitchen sink at it, including replacing the ECU. It does not look like they know whats causing it, so are basically giving you a whole new engine management system.

What made this stick out is that it is not the more common shut down issue weve been hearing about with the low oil pressure at an incline issue.

 

All of those "low pressure" issues were owners misinterpreting what was happening. There is not one legitimate instance of a low oil pressure stall AFAIK.

 

Definitely post updates when you get your truck back and drive it. Would also be interested in fit/finish of before/after they've torn your truck apart during this process! (ie, any rattles that weren't there before)

 

It wasn't the dealer throwing the kitchen sink. Toyota's big boys came in and gave them the instructions on what to replace. I will agree that it was a kitchen sink approach which definitely isn't something that makes me comfortable.

 

So, do you get to keep all the 'broken' parts?

 

A lot of it is probably precaution. They couldnt quite narrow it down so they replace it all then look closer into it when its out of the vehicle. Send the parts off to be examined by the engineers so they can try to reslove any problems.

 

Stopped by the dealership on the way home to check on the progress. The service mgr took it for a test drive earlier today and all was good. They let it sit for a few hours and took it for a test drive and when pulling back into the dealership the check engine light came on. Hooked it up and it threw codes for the catalytic converter. Ordering a new one and replacing. Day 22 in the shop.

 

My guess is 800-1000 a day and still not able to keep up with demand.

 

They are installing a new catalytic at no cost to you? Wow.

 

OP, I am really rooting for you and your patience to get this resolved and get your truck back. I have a Ford Explorer that has been in and out of the shop since Oct 15 at a shop in Quinlan, Texas. They have changed everything from the intake manifold to switching out all the electronic components like the MAF, IAC, oxygen sensors, injectors, coils etc. Truck runs fine for 20 - 25 minutes then starts hesitating. If there is a code it changes to a different one each error, and gives codes like high voltage bank 1 sensors bank 1. Point being electrical is very tough to figure out. This truck would be a million dollars by now, but the local shop has been nice to me and been trying different things.

When I bought the new Taco, they said 'Do you want extra insurance?' I said how many computers on the new Taco? They said the 2016 is the first year of this generation and it has "7" computers. I said HELL YES!

I was a mechanic for over 20 years. New electronics are very tough to diagnose. These have computers that LEARN, most people don't know that. Changing one part affects the others. Also quality control of the manufacture of the parts is gone; if it doesn't work change the part.

How a catalytic convertor; that is like a muffler can NOT work that is brand new is like saying my door is not dooring anymore so I need a new one. Unless perhaps they had fuel problems and saturated the exhaust. Some other info is missing; like EGR or some other sensors.

I truly hope they get this fixed, but I have a hard lump that says it will take some time to trust it after you get it back. I have gone back 6 times with my truck (Ford) and one time drove it fine for 3 days.

I am lucky, my Taco has 6300 miles and it is perfect.

Thx for posting your updates, I bought mine from Rockwall Toyota; great dealership as well. They are 35 miles away from me but worth it.

Good Luck; and remember in 2 years from now when all this is finished you will have a great story to go with your great truck.

 

I would say that it sounds like a one off as it stands now. Even when quality it built into the process you can never take away the human elements of building anything. The parts were checked and signed for, the build was done to spec and on and on. With all the computer assisted manufacturing going on it still comes down to that engineer that programmed the darn thing. All the Quality guy can do that is following up on the problem is to build the case, don't take anyone's word (Trust but Verify), follow down rabbit trails and rule things out but odds are slim that a root cause can be identified without a lot of real-time info to go on. That's why those guys wanted to replace entire pieces. Recreating an issue is best with the original parts so a multitude of variables can be assessed. None of it is easy especially when you add the human element. Hope they get it figured out for you. Watching this thread !

 

When I bought the new Taco, they said 'Do you want extra insurance?' I said how many computers on the new Taco? They said the 2016 is the first year of this generation and it has "7" computers. I said HELL YES!

I did the same thing. I bought the longest extended warranty I could because to many problems with computers and circuit boards and such.



How a catalytic convertor; that is like a muffler can NOT work that is brand new is like saying my door is not dooring anymore so I need a new one. Unless perhaps they had fuel problems and saturated the exhaust. Some other info is missing; like EGR or some other sensors.

The service mgr said that exact same thing. The field engineer he was in contact with said there have been a few issues with the cats and to just go ahead and change them out.

I truly hope they get this fixed, but I have a hard lump that says it will take some time to trust it after you get it back. I have gone back 6 times with my truck (Ford) and one time drove it fine for 3 days.

As of right now my trust in this thing is completely shot. The good thing is that I currently drive a company truck to work and back (one of the few remaining perks of my oilfield job). I was planning on having the truck by this week and taking it on a road trip to East Texas to give it a good long run but looks like that may be out of the question. As for my patience, it is starting to be shaken just a little. I'm starting to get that "craw in my throat" where I keep thinking, "I had this truck for less than 2 weeks and it's been sitting in the shop for 23 days now" and each day gets a little more aggravating. Hoping that it gets fixed soon but not banking on it just yet.



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