Anyone else get sick of dealers and their false advertising?

Yes, you're right, but he screwed me first and had it coming. The BS about "you're family" and all that crap as he proceeded to screw me over. It wasn't just about the floor mats, it went deeper than that. He also sold my brother a car on a Friday and said he couldn't pick it up till Monday. When he picked it up on Monday there was a ding in the door and the trunk was full of straw as if he was seeding his lawn and used the car as a truck! Over all he was a douche and had it coming.

 

Most of us take the care of our vehicles pretty serious around here, so your comment just struck me strongly. Personally I can't imagine deliberately abusing someone else's vehicle. A door ding and a set of floormats doesn't seem to warrant that kind of behavior. But hey....we're all different, I guess.

 

30 or 40 big f ing deal. I have over 300 locations I have to deal with. They get paid to know the products they are selling. If they don't they need to find another line of work.

 

Does that mean you never make a mistake?

 

Would you guys fight your dealer? I mean if it came down to it.......would you throw down with them?

 

^ probably not him, he drives a prerunner.

 

I fully agree with this. It shows lack of attention to detail. Everyone makes mistakes but fucking up the description of nearly every car on the lot? Terrible

For example, I was searching for TRD Pro's, having to sort through all the messed up adds to find one gets frustrating. It makes me even more wary of dealing with that particular dealer.

 

Threads like this remind me of why I left the auto service business. Dealing with the public is a brutal thing.

 

Those are fightin' words ...

 

this. Im so glad i dont have to deal with these idiots daily anymore.

 

I worked as a service writer for many years at a large dealership. I took my job very seriously and was damn good at what I did. Eventually it was the people that drove me away. Not the people I worked with, but the customers. I bent over backwards to help out as best I could. I jumped through hoops to find the most economical ways to make the needed repairs. I exhausted every avenue possible to get a repair covered under warranty. I stayed 1-2 hours every day after we closed just to make sure all of my paperwork was complete and spot-on or so a customer could pickup a car late, well after we closed.

There came a point, though, where I could no longer deal with poor attitudes, constant lies, overwrought crazies with a sense of entitlement, having keys thrown at me, being screamed at for every reason you could think of, being blamed for a failing power window 2 weeks after we did an oil change, etc., etc., etc. I could literally go on all day.

At the dinner table one night my wife quietly said..."babe, I wish there was a way you could leave "work" at work when you're at home". I left that job 2 weeks later. Dealing with the public is ugly...especially in an environment where the customer does not want to be (nobody wants to have their car in for repair work). Service writers have to have a certain degree of emotional distance or they'll not make it.

 

If you don't research thouroughly when buying this large of a purchase then its the buyers fault not the seller.

Its probably just added words to the description to generate hits on a webpage. To get someone in the door.

I agree though if you don't like it don't do business with them.

 

"These idiots" as in the people who don't like shady advertising?

 

I still work in the same dealer since '98 and the one word that always irritates me to no end is surveys. Be it parts or service, if someone has a shitty day and they get a survey, they will run the bus all over you even though you do your best to help them.

 

Surveys....thank goodness I got out before that became as big as they are these days.

 

its todays newest ransom for attempting to get what they want.

 

We got a little off topic with the service posts....but customers are every bit as ugly and dishonest as anyone else. Obviously not all...I met some genuinely nice people in my years at the dealership....but so many assholes out there.

 

I agree with that. People suck. I just find it frustrating to wade through all the BS when I'm just trying to find a specific vehicle. I actually recently had a good experience at my local Toyota dealer. They had a 2014 Tacoma Double cab with color matched front grille, rear bumper, a hood without a scoop with TRD Off Road stickers. I looked at it and realized it was an SR5 not a TRD model of any sort and asked the salesman what the story was on that truck due to the stuff I noticed. He said "Good eye! That's just an SR5 with Off Road stickers and a couple other things. Most people would have no clue." To their credit they had it advertised as an SR5 as they should have.