Another thing that has to be fixed... opinions please

Just got back from toyota dealer, had them look at issues with my truck.

took them an hour, but they eventually told me that my timing belt/chain cover is leaking (under warranty though), but my serpentine idler pulley needs to be replaced... and that is not under the powertrain warranty.. i asked why, and they said cause it is on the outside of the engine...

IMO its still part of the engine and drivetrain, idk what they are thinking, but luckily they wont charge me labor if they do both at the same time, so im looking at about 170 dollars... not bad but still upsetting...

opinions please?

truck has about 55000 miles

 

i think its bullshit.

 

yeah, im gonna call toyota corporate... anyone have the number

 

Toyota customer service

 

Pure BS, GO to another dealer.

 

x2

 

talking to corporate now... they are telling me that its not covered.......... gAH! i call BS again... and they wont send me a copy of my powertrain warranty.... it would cost more money... so i was wondering if anyone had a copy that they could scan in?

 

engine can't run properly without the timing chain...engine goes poof

 

How is the serpentine belt part of the powertrain? I think the belts and pulley's fall under the "normal wear items". Belts, hoses, brakes, tires...Are the tires covered under the powertrain warranty?

 

yea... but luckily toyota isnt charging for labor because they will install the pulley at the same time as the timing gasket... so im getting lucky

 

I was a warranty admin for Navistar, and we have a 5 year on the motor but not attaching accessories i.e fan clutch, alternator, starter, water pump(is sketchy), idlers...so it sounds about right. Granted its bull, but sounds right

 

Powertrain......the sales guy explained it very simple....any part that touches oil.

belts do not touch oil...neither do tires lol

 

Smart and thorough salesman. I wish I had bought from him..

 

I would go to/call another dealerships parts department and find out how much the idler pulley is just to check. $170 sound outrageously high to me.