Transmission Covered by Warranty?

Read this and ask the dealership how they came to that conclusion and prove to you that the lift was the cause.

 

Damn dude, sorry to hear that. Is this a Toyota extended warranty or from a 3rd party? If its 3rd party, you are out of luck as its already been reported that the truck is lifted and they (3rd party warranties) are notorious for finding ways out of the contract. If its through Toyota, you may want to speak to the manager and ask for some kind of exception to policy. What exactly is wrong? Did they pinpoint the issue?

(I ask because I had a Mazda Tribute that started 'clunking' on decel at 75K miles. The dealership just told me 'your transmission is bad' and it would cost more to diagnose is than it would to replace it. I never went back and Ill never buy a Mazda again because of it)

 

Wow. Tough luck all the way around, man. Is it me or isn't 75k way premature for the tranny to be going on that truck? I realize things happen and sometimes things just break. But in general, I thought most ppl were going like 150k no problem.

 

Hey just say magnusson moss act and magically your transmission will be fixed. Apparently it's that simple.

 

Ask them to explain how the lift adversely affected the transmission.

There's some rationale for blaming the larger tires (since it changes the effective gearing), but blaming it on the lift is unreasonable.

 

I got shut down. I talked to the dealer they told me to contact Toyota and I did and they blamed it on the spare and lift.
I forgot to remove the spare. I argued with the guys for about half an hour he just kept shutting me down saying their decision was made and that was it. I told him about the act he told me do as I wish and take us to court.

 

I will probably be trading this truck in and perhaps go for a tundra. Just sucks all the time and money spent on it

 

OP I am truly sorry to hear this happened and honestly I was hoping to be wrong and they would take care of you. But I guess as they say ya gotta pay to play.

 

Yea man freaken sucks. I still think it's premature wear even if the tires put so much stress on it

 

This might take a bit. So I had a thorough discussion with a warranty writer about this the other day regarding the magnusson act and factory warranty and aftermarket(3rd party) companies. So there is A LOT of misinformation about it and how it works, along with how it is handled. First off, if you have a 3rd party, check you're policy carefully. You have to consider whether the 3rd party is a reimbursement policy or not, most are. Most will have a clause stating it only covers a vehicle with only "factory installed" components. Meaning anything as simple as bigger wheels and tires will void the warranty. Most are aware of the magnusson act, so since they handle claims much different than factory warranty, that clause is added to avoid the mass confusion involved. That doesn't mean some idiot at the dealer won't sell you one though. As I just recently found out with something as simple as TRD wheels added to my truck brand new by THE DEALER, but out of factory warranty. Claim denied!
Now going back to FACTORY warranty. Really comes down to the discretion of the dealer. Why the act helps protect from a claim being denied, it DOES NOT cover modified parts. For example, I go out and buy a supercharger for my new truck under factory warranty. I don't race around or anything, just wanted a little extra poop for pulling my toys around, so not like I am abusing it. I develop a spun bearing 6 months later and take it to the dealer for warranty repair. While there is no proof that the supercharger caused this, I cannot prove it didn't either. That's really besides the point though. Technically the way the act works is, the factory warranty will only cover any NON MODIFIED parts/labor under warranty. So, the dealer could break it down and charge me for any work done involving the supercharger like labor for removing and reinstall and any gaskets and such to do so. Obviously, toyota will look at the bill and not cover the gaskets and crap for something they did not put on the truck when it was built. Hopefully you have a really cool dealer that will work with you and cover the labor and just ask you pay for the gaskets and stuff and not tell toyota. There seems to be a misconception that just about any part should be repaired like it was a factory part, which is just plain stupid. That would be like saying an installed ARB locker fails(out of ARB warranty, but truck is still within warranty), so Toyota should repair it?
Now let's say something simple like an axle seal goes bad under factory warranty with low miles. I have something like just an OME kit and 265/75 tire instead of the crappy 265/70 tire that came factory. The dealer could say it is because of lift and won't fix it under warranty. Again, no proof either way, so what are you going to do. The internet warriors will preach that you should bitch and complain about the Magnusson Warranty act and throw a hissy fit. What you should do is, find another dealer that doesn't suck! Obviously they will easily get reimbursed as there isn't anything that Toyota will ever see to raise suspicion about ANY modifications. You really don't have any other option, not sure what idiot would think that would be grounds for any lawsuit and the cost would be huge, and you'd probably don't have more money than Toyota to take it to court, plus who knows how it would turn out since neither party could prove what actually caused the failure.
So technically, the dealer could knit pick and charge for every little thing involving a modification if they chose to do so, something as simple as removing your aftermarket wheels and over size tires. 3rd party warranties usually aren't worth the cost and are more of a hassle than the payoff if ever needed even with a plain stock vehicle. But, if you plan on doing a heavily modified vehicle, better hope you have a good dealer to work with that will take care of you.

 

If you had like 35's or 37's I could see it being a bigger problem. There are countless people with 32-33's and go well over 100-150k miles and no issues. The biggest issue is Toyota has had known issues with these transmissions for a long time and still denies claims whenever they can blame it on something else.

 

@SV134 If it's Toyota extended warranty, which I know nothing about. Take it to another dealer, there is in no way the dealer would be denied getting paid. Any parts that would be questioned would be bad and there would be nothing showing that anything is altered from stock. That dealer just sucks.

 

Only problem I could foresee is that you took the ill advise of the internet and complained, and possibly tipped Toyota warranty off and usually they note complaints.

 

I'm sure the dealer notated that the truck was modified beyond stock. He also said he spoke with Toyota and they blamed it on the lift. So Toyota is aware, at this point the op can either pay the bill for the repair, trade it in or fix it himself. Taking them to court is an option but who has the time or money to do that and he may not win.

 

dealers wouldn't note declined warranty repairs. I actually went through the scenario about the axle seal on my truck. Local dealer denied it because of the small lift and larger than stock tires. Went to a dealer where they actually do some mods on a few of the new trucks they sell. They fixed it no problem. Only thing that sucked was it was more than a hundred miles away. I have a few closed dealers, but never even checked with them, just went with one I figured I had the best chance with.
Now, who knows if a note was made when he called toyota? I'd take a chance with another dealer before paying out of pocket and just not even say anything about the previous dealer visit and conmplaint.

 

You're assuming a lot about a dealer you don't know. Either way he could try taking it somewhere else, hey you never know.

 

WRONG! It only covers Factory Installed parts. Toyota isn't going to pay for a part they don't manufacturer. Do you expect them to call some place, order parts and pay for them to be replaced? Any warranty there should be at the dealer discretion and you better have it in writing.

 

Thread should've stopped when the beard had spoken his first line.

 

Do most guys trucks not have lifetime power train warranty?

Both of our toyota have this????

 

Sad to see that toyota didn't want anything to do with it

Out of curiosity how much is a new torque converter? I replaced one on an older jeep cherokee once, it was actually surprisingly simple. I bet the newer toyota one will cost big $$ though. Probably way cheaper the getting another truck though id imagine.

EDIT: If I'm looking at the right part is appears to be about $650 bucks for a 2nd gen torque converter for an auto V6
https://www.toyotapartsdeal.com/oem...Filter=(1=1GRFE;6=5FC;7=DCB;0=GRN245L-PRADKA)

A friend or two and a weekend and you might be able to get it fixed for cheap.