Stupid question about service

So i took my truck in for a standard oil change but asked if i can swap out to synthetic oil and the dealership told me that I cannot use synthetic on my motor. Also they told me that at 30k miles I need to change spark plugs. Is this true or they just trying to stick it to me

 

You can use synthetic on either. Maybe they told you they won't do it instead of saying "we can, but you have to pay for it."

Also, not sure of the service interval on spark plugs, check your manual. It'll tell you.

 

They're clueless. Switch stealerships or do it yourself.

 

If you have a V6, the 30,000mi spark plug interval is normal, but I just found out mine have been in for 160k. (Bought the truck used) I believe the whole oil thing is BS though. If you haven't used synthetic from the start it will lose some of the benefit, but thats as far as my knowledge goes on any "issue"

 

No on the oil. Yes on the plugs

 

I needed an inspection to get mine ready for sale so I had the dealership do a service too. They put in synthetic as I had been doing it. Switch stealerships and try again.

 

Its a 2015 v6.. maybe since i had a service plan they just wouldnt do it because its extra idk whatever ill just take it elsewhere ....the spark plug thing seems crazy to me only 30k

 

You can leave them in longer than that, but I'll be doing mine at 30k because I'm kinda OCD like that, and I can do it myself for like $15-$20.

 

V6 only. And I think it's a CARB thing.

 

If you're OCD, shouldn't it really be CDO.?

 

OP, what you are asking is easily done by the owner. It is easy and you can do.it. get to know the truck.

 

Yes i can but my truck has a service plan attachted to it so ima.use it upfirst

 

Is that a Toyota Corp deal or from the dealer?

 

Both

 

I did my own spark plug change at 30k and it was a pain (2014 v6). The old plugs looked fine and I noticed no difference afterwards in how it ran (or anything else).

 

Dave, what kind of pain did you have with the plug change? You lucky you do not have a Highlander. That's a pain!

 

the pain was in getting to the plugs, especially on the driver's side. There are pic and directions somewhere on TW. A few things need to be loosened and/or removed on that side. Also, each plug is down several inches at the bottom of a cylinder-shaped hole so inserting new plugs is a challenge. Much more involved than my lawn tractor, snow blower, etc!

 

I wonder how you will react if the truck.gives you a p0133 code. That's a lot of shit to remove

 

Doesn't the service plan cover maintenance? Spark plug replacement is maintenance.

I'm not surprised they will only use the spec'd oil even if you are asking for better oil to be used. It's more hassle for them to figure out the extra cost and charge you the difference, when it's easier to just say no. If they are a busy shop they won't mind turning down a few jobs here or there. But this attitude does indicate an apparent lack of willingness to satisfy their customers requests, even reasonable ones.