Im pissed with toyota!!!!

Make sure you get lots and lots of pictures. Every time you talk to someone, no matter who it is, get first and last name, note the date and time. Get their business card if you are meeting them face to face. Soon as you get off the phone or back to your truck, write down every detail of the conversation. Every penny you spend to get this fixed get a receipt. If this goes to small claims court you want it to be overwhelming in your favor. Keep your cool and be reasonable. Get on the phone and start calling around about your wheel. Call the mfg. explain the problem, maybe they have a large distributor that may have one. Find any recent pictures you have of the truck that may show there are no scratches. Start putting a notebook together to keep it organized. Again, remain calm but firm on how this can be resolved. And again, be reasonable, if the wheel is not available and they can repair it to good as new, that is reasonable. I have seen vintage racing wheels with chunks missing, repaired and you can't tell they were ever damaged. Wish you the best of luck with this. If this goes to small clams court, you will be glad you put in this effort.

 

haha sheesh you a lawyer?

but anyway thanks for the info really. just hope it can be fixed because there are only 3 of my rims left in the country and they dont know where they are so i guess well see what happens there.

and i have some names and numbers and have some pictures as well . im sure every thing will work out tomorrw

 

No, not a lawyer but old enough that I have been through this kind of stuff before.

Good luck

 

this is terrible! i do a full walk around with my titan every time it goes into service, they never change my oil or wash my truck! hope they fix this, i would have blew a gasket! good luck!

 

haha for sure thanks

 

Holy hell did they take a chisel to it?? They cant fix your hood, isnt that what autobody is for?? I hate why stupid people work on my car. I got a tire rotation and they stripped out 14 lugs and destroyed my wheel locks and studs. Thankfully I got them replaced for free. Good Luck with yours!! Stated above GIVE EM HELL

 

I would be so pissed, I would recommend mobil 1 oil with their synthetic filter. Also look at the fujimoto valve. http://www.quickoildrainvalve.com
It really makes for a easy quick and clean oil change. Synthetic oil runs awesome. Don't let anyone touch your truck ever again.

 

ya i know never again!! but i actually had them switch me to mobil 1 synthetic. so far it feels like the truck is running so much better!! and ill deff think about htat valve that looks like a great idea.

anyway when i went to my dealer yeaterday they said that they would fix the problems, gonna meet with the guy to see if he can fix my rim this upcomming week and, take the taco to the body shop this upcomming week too

 

damn dude thats so shity!

 

WTF ARE YOU SERIOUS? dude seriously eff American Toyota they dont help people out they just screw people over instead. When I had no idea what the tsb thing was I came to to ask them that I need a tsb done and all they did was put these little sheets of metal in it and said the tsb was done...... those guys are pointless man

 

yup i know this was the second time i had to fight them to get them to fix something.

the first time was my airbag light they said it wasnt "safty equipment" only the seat belts were covered i said that was bs and they fixed it for free.

and now the effin scratches and ish!! but they are fixing it too haha

 

looks like someone curbed your shit man..Sucks, and I hope it gets fixed.

 

well the hood will for sure just need to take it in.

im really iff about the rim because im really worried about it starting to flake off over time because of what happened.

just pisses me off because they were like $850 for the 4, they no longer make them, and it was a total bitch to find some black chrome rims that i actually liked

 

go back in and don't leave until you are screaming your fucking face off and they call the cops. not kidding thats fucking bullshit. fight someone.

 

that sucks

ask for a new replacement they could get the wheel...its BS and to get your hood fix

did you sign any paper greet sheet or anything if not...

 

well everything is fine now, they fixed my hood for free and as far as the wheel goes i just let it go it wasnt worth the battle.

my wheels are supposedly discontinued so they would have to re-chrome all 4 wheels and it just didnt seem like it would ever happen so i just let it go

 

I'm confused why is it Toyota's fault that the dealership damaged your truck?

 

That sucks.
I had sort of the same experience with a motorcycle dealer. Brought bike in to have tires mounted. Monkey scratched my rims. Complained to manager and was basically told it was there when they got it unless I can prove otherwise.

Ever since then I take date stamped pictures of my vehicle before taking it in to a dealer for any work. I take pictures of all sides and more detailed shots of specific areas where I know they'll be working around. They fuck it up, I show them the pictures. Digital cameras are great!

ETA - Glad they fixed at least one of the problems.

 

that suck bro i hope everything works out thats shotty on toyotas part

 

I feel your pain... Trust Me! The majority of dealerships out there are crooks. Here is a link to how Toyota of Dallas screwed me.

My truck is still not fixed correctly, btw.

http://www.tacomaworld.com/forum/2nd-gen-tacomas/78707-toyota-dallas-wrecked-my-tacoma.html

What sucks is that Toyota North America won't do a damn thing to these dealerships. At least with GM if you have a problem with the dealership they will step in and make things right. Toyota North America will basically tell you that you are SOL.