ICON LEAKING RESI, WARNING, NOTCHING, BS AND F**KS GIVEN

Ah ok got ya now...in that circumstance I can see that. At the same time, is it that easy to over torque the nut to where you have flattened the bushing? I ask as I would of thought it might not be that easy to crank on once it seems tight?

 

I don't have this problem with my rancho shocks

 

I just don't know where people just assume the flat out worst of others in any conflict without some sort of proof. Maybe I think the community is generally good?

 

It gets snug, and if you keep tightening, it stays the same "snugness" the whole
time due to the rubber bushing compressing. It'd be easy to over tighten it without realizing it.

 

Vendor point of view.

Take it for what it's worth.

We install Icon as well as other major brands in our shop daily. It's a tough game that they are all in the business in. Making race technology parts bolt into stock locations and accounting for every possible scenario along the way. There's always going to be a chance of something going wrong with an install, there is always going to be a chance of something fitting perfect on one truck and then fitting incorrect on another. We've seen it a hundred times.

As far as this particular install. We notch the frame now as well when we install these rear shocks, just to be safe. It's a good thing Icon has this in their instructions, this looks like a case of "whoops didn't read that part". We've been guilty of it and we see these types of install daily. As far as I know some other brands don't even give you instructions, some don't even come in a box when you pick them up. We heavily support and push Icon because they are such a complete product with great support. Yes we've used them all, and still feel they are the best for so many reasons. They feed off customer and vendor feed back, they grow with it and improve stuff internally. I've seen it for years with them. Try that with ANY other manufacture that makes similar parts and the results will vary. "WE'VE TRIED".

I see a lot of negative comments about Icon on this thread in relation to customer service and leaky shocks. From a shop that has and still does install ALL the Major brands, icon is by far the most in tune with their customers. When they have an issue where a customer isn't happy for what ever reason. They are really good about getting things taken care of their customers and making sure moving forward these kind of things can be avoided.

Although we've run Icon shocks for the better part of 13 years, even before they were Icon. I've had in numerous vehicles that we've built for our selves and 1000's and 1000's of miles put on them, we've only had one leaky shock. And when they were rebuilt the oil in both shocks were cooked. I was pretty happy that I actually found the limits of the shocks because up until then I had never had one leak. I upgraded to a resivor and should never have that problem again.

We have seen an increase in leaky shocks though from them, from customers. BUT and this is important, they are also producing way more than they ever have. They are also producing more end user shocks for daily drivers than any other off road shock maker that I can think of. Not including race trucks and stuff like that. So of course you will see more leaks. Toyota builds a solid truck but you still occasionally hear about one blow an engine, It doesn't make Toyota garbage it's just statistics.

I'm willing to bet if you have an issue with a product of their's and try to compromise and resolve the issue off line and over the phone, admitting Maybe you should have followed the directions, but can you still help me out. You may have gotten results that you would be happier with.

If you need any help, please feel free to contact me.

 

would over-tightening bring the shock "up" closer to the bucket? I'm confused on this issue that is being pointed out still.

 

Now that I'm not sure. I'd guess not, because the top bushing would likely be compressing, and not necessarily the bottom one.

 

*buys king shocks* (or really any shock other than icon) *fixes problem*

 

Yes, it is explicitly stated in the old version of the instructions.

 

you say this looks like a case of "didn't read that part" but we haven't seen OPs original instructions, I will stand on the side of his didn't say to notch for now but may be corrected later. Kings gives you complete instructions just FYI.

Also, you seem to have made an assumption like others that OP didn't handle communication well with Icon, we don't know that.

As a vendor, do you not see the claim "OE Fitment" with "no cutting required" as reason to adjust your product to where that isn't actually required to "notch" your frame? that's the only issue I have with this.

 

Yes, think about it. As you tighten it it's going to pull the shock up as well as compress the bushings.

 

I only see it "explicitly say" that it could cause premature bushing failure.

 

Thanks Jason for speaking up, since you are quite experienced would you be able to shed some light in what to some degree keeps Icon as your favorite? I wouldn't mind hearing some statistics on what you found in your experience.

 

x2

 

@tetten I meant how far the nut should go on. I'm thinking they mean flush to where the threads end on the stem, and not any tighter? Not flush with thge top of the stem? Yours doesn't even look tight enough for the raised parts of the rubber bushing to stay in the hole?

 

Flush would mean it's at the same height as the top of the nut.

 

ho ho I see it! I only read number 5 for the nut!