frame rust buy back

Yes after seeing that picture I would give them a shout. watch what pictures and what you say or they will disable you from this sight

 

I am sorry the number is 1 888327423six

 

Toyota has been down this road a 100000 times. They aren't going to care about your complaint. Best bet is to find a decent frame and then replace the pieces that you need.

This was a pretty common issue back with the old full frame cars. I've had the opportunity to piece together a few frames over the years. Take it from me. Get a factory frame to cut up. Most aftermarket replacement frame sections don't fit worth a damn.

 

I agree but the more complaints the NHTSA get the more Toyota has to deal with it

 

That doesn't seem to make sense. If your truck is i think less than 15 years old and had the underbody spray done years ago, and you have the paperwork from it, it should be a valid claim. Mine was.

 

when I ran the vin # it came up on the frame still open I brought the truck a month ago in FL tried to put a Reese hitch under it and I got a surprise

 

The frame program was only for trucks sold in climates where they use salt on the roads so a large number of the trucks didn't qualify.

Then you have to have the undercoating completed. If all these things don't line up then you're on your own. And honestly Toyota doesn't care about claims filed on a truck they sold 15 yrs ago. They have a legal department that deals with these things so honestly Toyota corporate never hears about it. Sorry but it's a waste of time.

 

Agreed with the region and undercoating things... but to say Toyota doesn't "care" because its 15 years old isnt correct... at least not for me.

I had a 2001 bought in April. Around November 2015 (so like 14 years 8 months) I had issues and they took care of it. Dealt with Toyota Corporate.

 

But your truck met the The requirements didn't it?

 

yes

 

I recently called my dealer and they said it expired. I bought my 04 from a one owner here in Rhode Island. Not sure if he got it coated or not.
Can someone reply with the website that is being used to input your vin number? Thanks

 

The dealer will have a history on the vin, every oil change etc that was done through a Toyota dealer. If you're not I a rust area odds are the dealer will have no idea what you're talking about. I had to bring a copy of the Toyota memo so they could plug in the number and verify I wasn't just a crazy dude. And no I don't have it any more, found it online.

They had a problem, they took steps to correct it instead of just saying tough titty as has happened in the past. Complaining about it now is like hearing for the 10,0000th time today that it's raining. It's not going to raise any eyebrows.

 

Nevermind on my above post.

I called 1800 331 4331. I was told my truck is not eligible for the recall/frame repair. He said it expired in 2011. The original recall/offer was for 6 years, if you got the spray/coating done it bumped it to 15 years. I asked him, "based on the info you are telling me, is this the end of the line for me? I have no options?" He said yes. haha.So after a couple years, I am giving up.
He also said there was a recall from 2001 and earlier, and then another recall that covered the later models of the first gen.

Seems like there is so much confusion surrounding this. And I just got the most clear response yet by calling that number. I called that number twice in the last couple years, and received the same info everytime, however recently my frame wouldnt pass inspection so I found myself back on the forums seeing if anyone has had any luck.

Has anyone had any luck opening up a claim even after you were told your truck is not eligible? This blows the big one.

 

There sure are a lot misinterpretations of the 15 year extended warranty on the frame (NOT A RECALL), even by some Toyota dealers.

I'm lucky to have a dealer well versed in the process. Even they have made a few mistakes along the way. (A guy's tie rod end came off as he pulled into a driveway with his newly replaced frame.). One correction to your note above would be that the buyback was for '95-'00 model years. (I had a '97 and a '00 bought back under that program). The explanation was that replacement frames were no longer available for those years. Frames were available under the extended warranty for '01-'04 model years for 15 year from the original vehicle "in service date", provided the owner followed through with the warranty requirements (free undercoating applied by the dealer before the deadline for the owner's state. New York had a later deadline due to delays in approving the undercoating formula).

The biggest question I have in cases like yours is why the hell did the PO skip the undercoating? I had my '01 at the time the undercoating was required, and I received several notices from Toyota corporate. I was was about the third owner-even in a different state-and had never been to a dealer, so they were able to find me via my registration. That truck failed inspection when I brought it in for the undercoating, was deemed unsafe to drive, and got a new frame.

Was Toyota fair in its implementation of the conditions for the extended warranty? Those that met the requirements would probably say "yes they were". Those that did not, or were the subsequent owner of a vehicle who's prior owner did not would probably say "hell no". I would have have liked to have seen it unconditional, but could Toyota have handled that liability? By imposing conditions, they were able to quantify (and limit) their liability, and eliminate a percentage of the eligible vehicles, due to owner neglect of the warranty conditions. That may not have been their intention, but that is what has happened. I'm sure the Toyota legal department could prove that they made a "reasonable effort" to notify all owners. I don't know of any case were they have declined a frame replacement where the owner met the conditions, even though some dealers initially did but were overruled by Toyota corporate.

 

how can you confirm what has been done to that truck other then going back to a dealership It could have had all the work done but they know he is not the original owner. My mane beef is that they sued Dana the frame builders for a big chunk of money all these trucks that have a problem with there frame it should be fixed they got paid for the frames

 

You need to call the NHTSA and file a complaint 18883274236

 

Here is one for ya

 

look at this

 

I can get you a rust free extra cab 2002 Arizona frame Or a rear section of frame. $1200 for a full frame. You figure out shipping.

 

GHS57, Ive been told my truck is not eligible. I believe this is mainly because the PO did not do the undercoating. Other than that for a requirements to be eligible for the 15 year grace period, Can you tell me exactly what other needs have to be met? Its a 2004, Its a New England truck, and the frame wouldnt pass inspection 2 months ago. You are totally correct on the fact that its a shit show out there regarding this and there is so much misinformation floating around out there. Its nuts that on one side of the spectrum people are being taking care of that have awful frames and some with kind of awful frames. Then you have a group of folks who have the same two situations and are getting screwed.

Where I currently stand...

I ended up getting the Safe T Cap done by a shop in Cranston RI. I believe this is the shop that invented the product. My frame looks pretty good other then the spots that they had to replace. I was told the two most common spots and the first to go were bad: Towards the back but before the Front leaf spring mount. They also had to replace the rear leaf spring mounts. There were two holes in both of the sections on each side. I needled gunned the frame last night and put the first coating of Metal Extends product on it. Ill put some coats of black paint on it once its done soaking in all of the extends. As far as going forward I feel good with what I have. The price for the Safe T Cap installed and painted was 2650. Thats also with new leaf spring mounts and shackles. So at this point, the work I just had done (I had to because my inspection was up) would probably negate any eligibility I have for a frame replacement (even if it did exist). I might be able to argue for them to reimburse me for the work I just had done. But that would probably be a struggle. Sorry for the ramble, just wanted to add my experience to the rest of the pile..


MechanicJon, Thank you for the offer. But I am good moving forward. Cheers