5K service and now some XM stations unauthorized?

Searched but didnt find anything on this so sorry if its obvious. Brought my 2017 in today 5k service. Get it back and now a handful of xm stations say Unauthorized. Dealer swears they did nothing to affect this. I do have a paid subscription. Any thoughts?

 

Are you Sirius?

 

Ha well played!

 

On a more Sirius note, go login to the SiriusXM website and have it send the activation refresh to your truck then drive around a bit and see if it refreshes the stations and guide.

 

+1 I did the refresh a few weeks back. It should fix the problem.

 

Thanks guys appreciate the help. I'll try that tonight

 

And he's correct below

 

Did your subscription just happen to run out and they shut you off? Just a coincidence you happened to be at the dealer when this happened? Maybe the paid subscription hasn't kicked in yet? Error on their part

 

I have a yearly subsciption so only couple months in.

 

Like they said above...if you're paid up then log on the site and reflash it. You MUST have the radio on when you do it...give it 5 mins or so it should come to life.

If it's only some stations your missing then they altered your plan...good luck

 

Lol

 

You get what, 3 or 6 months free. Perhaps you hit the end of your free trial and they didn't switch it over to your paid account. Might of been a lapse or error on their part. Just give them a call and see

 

Not all stations are authorized, depends on the package. Did they work before?

 

That's a Sirius possibility. My Tacoma came with a three month trial of XM All Access. When that expires, it will be the XM Select plan.

 

Yep looks like Sirius altered the plan recently and took away alot of stations. Like mentioned above i just happened to notice it when i left the dealer. Thanks guys for the help