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CBI: Why I wont deal with CBI again ( A Vendor review)

Discussion in 'Vendor Reviews' started by AbePDX, Aug 3, 2017.

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  1. Aug 4, 2017 at 4:24 PM
    #81
    AbePDX

    #81
    AbePDX [OP] Well-Known Member

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    they are too busy for us man, all they want is our money and pictures of there products on our trucks thats is!
     
    AbePDX, Aug 4, 2017
    #81
    inesshell likes this.
  2. Aug 4, 2017 at 4:26 PM
    #82
    Manwithoutaplan

    #82
    Manwithoutaplan the full Monty

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    -Nitro 4.56 gears - Arb Front and Rear lockers. -Rear Swing out bumper Curiosity of ( Dept .94) https://www.facebook.com/Dept94 -Tinted, -ProComp 6 inch lift with Icon Coil overs and Bilstein's 7100Resi -315/70/17 - 17x8 in Pro Comp Matte black rims 4.5 bs -East Coast Gear Supply Sliders -ALL Pro EXP LEaf pack -Camburg UCA's -CAB mount CHOP

    very much agree
     
    Manwithoutaplan, Aug 4, 2017
    #82
    inesshell and AbePDX[OP] like this.
  3. Aug 4, 2017 at 4:27 PM
    #83
    dimead0zen

    #83
    dimead0zen Well-Known Member

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    Desert prerunnin', rock crawlin' machine!
    All I'm saying is I work for a large retailer, and we have a team of 20+ customer service reps who only handle situations like this, and sometimes even they let things slip through the cracks even with a legit order tracking software infrastructure. CBI blew up recently, and if they're like any young company that's growing fast, they're understaffed and disorganized, with lack of infrastructure. They probably have someone at a desk ready to pick up the phone, but I doubt that desk jockey can see the build progress and come to the conclusion "there are 15 builds in front of yours that will take 300 hours before they can get to yours".

    Not that I'm sticking up for them... but I can definitely see how disorganized things can get when your company is bred from a metal shop.
     
    dimead0zen, Aug 4, 2017
    #83
    inesshell and AbePDX[QUOTED][OP] like this.
  4. Aug 4, 2017 at 4:29 PM
    #84
    AbePDX

    #84
    AbePDX [OP] Well-Known Member

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    man, I really dont know what to say! just by reading this @Pelfreybilt and @bruteforce just gained a new costumer!
     
    AbePDX, Aug 4, 2017
    #84
    Manfred, BYJOSHCOOK, Twinkie0311 and 7 others like this.
  5. Aug 4, 2017 at 4:32 PM
    #85
    inesshell

    #85
    inesshell blah blah blah

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    dooo ett
     
    inesshell, Aug 4, 2017
    #85
  6. Aug 4, 2017 at 4:32 PM
    #86
    AbePDX

    #86
    AbePDX [OP] Well-Known Member

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    I respect what you are saying man, it can be overwhelming, and ill repeat what I said in previous posts and that is when I called for the last time nobody seemed interested in making things right, I didnt want anything for free and I didnt want to take food of there table I just wanted to know that they actually cared about the costumer...
     
    AbePDX, Aug 4, 2017
    #86
  7. Aug 4, 2017 at 4:35 PM
    #87
    Manwithoutaplan

    #87
    Manwithoutaplan the full Monty

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    -Nitro 4.56 gears - Arb Front and Rear lockers. -Rear Swing out bumper Curiosity of ( Dept .94) https://www.facebook.com/Dept94 -Tinted, -ProComp 6 inch lift with Icon Coil overs and Bilstein's 7100Resi -315/70/17 - 17x8 in Pro Comp Matte black rims 4.5 bs -East Coast Gear Supply Sliders -ALL Pro EXP LEaf pack -Camburg UCA's -CAB mount CHOP
    Manwithoutaplan, Aug 4, 2017
    #87
    SixthSnail likes this.
  8. Aug 4, 2017 at 4:36 PM
    #88
    dimead0zen

    #88
    dimead0zen Well-Known Member

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    Desert prerunnin', rock crawlin' machine!
    Yeah, I get it, it's always better to make someone feel like they matter, and you were definitely wronged. I think I'm just a little hesitant to accept your experience review because CBI makes some of the sickest front bumpers available. lol. Their T3 Bumper was on my wishlist, but I may consider Pelfrey now...
     
    dimead0zen, Aug 4, 2017
    #88
    AbePDX[QUOTED][OP] likes this.
  9. Aug 4, 2017 at 4:36 PM
    #89
    dimead0zen

    #89
    dimead0zen Well-Known Member

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    Desert prerunnin', rock crawlin' machine!
    ARB makes garbage bumpers. Relentless is awesome!
     
    dimead0zen, Aug 4, 2017
    #89
    BYJOSHCOOK and RelentlessFab like this.
  10. Aug 4, 2017 at 4:40 PM
    #90
    Manwithoutaplan

    #90
    Manwithoutaplan the full Monty

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    07 Tacoma Speedway Blue Trd 4x4
    -Nitro 4.56 gears - Arb Front and Rear lockers. -Rear Swing out bumper Curiosity of ( Dept .94) https://www.facebook.com/Dept94 -Tinted, -ProComp 6 inch lift with Icon Coil overs and Bilstein's 7100Resi -315/70/17 - 17x8 in Pro Comp Matte black rims 4.5 bs -East Coast Gear Supply Sliders -ALL Pro EXP LEaf pack -Camburg UCA's -CAB mount CHOP
    I know a few people who run the arb and have no complaints?
     
    Manwithoutaplan, Aug 4, 2017
    #90
    Oreo Cat and Large like this.
  11. Aug 4, 2017 at 4:41 PM
    #91
    dimead0zen

    #91
    dimead0zen Well-Known Member

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    Desert prerunnin', rock crawlin' machine!
    Sorry, let me clarify:

    Garbage as in they look terrible and half of their products reduce ground clearance :rofl:
     
    dimead0zen, Aug 4, 2017
    #91
    BYJOSHCOOK likes this.
  12. Aug 4, 2017 at 4:43 PM
    #92
    Chewy16

    #92
    Chewy16 Well-Known Member

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    Curious to know the issue with the ARB bumpers. I was under the impression they are pretty meticulous about product QA. The only thing that leaves most of their gear off of my list is their price, but I am pretty sure that's due to their overhead.
     
    Chewy16, Aug 4, 2017
    #92
  13. Aug 4, 2017 at 4:46 PM
    #93
    dimead0zen

    #93
    dimead0zen Well-Known Member

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    Desert prerunnin', rock crawlin' machine!
    No issue with quality... but put any ARB bumper side by side with what CBI offers in terms of looks, and it looks like you're comparing a Honda to a Mercedes.
     
    dimead0zen, Aug 4, 2017
    #93
  14. Aug 4, 2017 at 4:48 PM
    #94
    Jman34

    #94
    Jman34 Active Member

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    Thanks for the info, I really wanted CBI bumpers but I have seen nothing but bad things about them since I've been on here.
     
    Jman34, Aug 4, 2017
    #94
    Manfred, AbePDX[OP] and dimead0zen like this.
  15. Aug 4, 2017 at 4:49 PM
    #95
    doorsidedown

    #95
    doorsidedown Well-Known Member

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    Disagree with you on ARB agree with you on relentless. :thumbsup:
     
    doorsidedown, Aug 4, 2017
    #95
    RelentlessFab and dimead0zen[QUOTED] like this.
  16. Aug 4, 2017 at 4:50 PM
    #96
    dimead0zen

    #96
    dimead0zen Well-Known Member

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    Desert prerunnin', rock crawlin' machine!
    :amen: Relentless has good looking bumpers, and I've had good customer experience with them.
     
    dimead0zen, Aug 4, 2017
    #96
    Chipskip, RelentlessFab and SixthSnail like this.
  17. Aug 4, 2017 at 4:52 PM
    #97
    Large

    #97
    Large Red

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    yeah my arb locker took out 1" of clearance :rolleyes:
     
    Large, Aug 4, 2017
    #97
    Nedrolls, phillstill and Mully like this.
  18. Aug 4, 2017 at 4:55 PM
    #98
    dimead0zen

    #98
    dimead0zen Well-Known Member

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    Desert prerunnin', rock crawlin' machine!
    LOL half of their *bumper" products... there will be ARB products on my truck one day, starting with the front locker. :anonymous:
     
    dimead0zen, Aug 4, 2017
    #98
  19. Aug 4, 2017 at 5:02 PM
    #99
    Manwithoutaplan

    #99
    Manwithoutaplan the full Monty

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    07 Tacoma Speedway Blue Trd 4x4
    -Nitro 4.56 gears - Arb Front and Rear lockers. -Rear Swing out bumper Curiosity of ( Dept .94) https://www.facebook.com/Dept94 -Tinted, -ProComp 6 inch lift with Icon Coil overs and Bilstein's 7100Resi -315/70/17 - 17x8 in Pro Comp Matte black rims 4.5 bs -East Coast Gear Supply Sliders -ALL Pro EXP LEaf pack -Camburg UCA's -CAB mount CHOP

    nice!
     
    Manwithoutaplan, Aug 4, 2017
    #99
  20. Aug 4, 2017 at 5:04 PM
    #100
    NateMob

    #100
    NateMob Well-Known Member

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    CBI bumper/slider design is and has always been fucking garbage. They have a reputation in the 4Runner world of putting out an inferior product and not standing behind it when it fails. The talk about being a "small fab shop" doesnt apply to them, they aren't small by any means in relation to Relentless, Bruteforce, Pelfry, RCI, BAMF, DeMello ... I'd recommend each and everyone of those before i'd ever recommend a CBI product. I've owned products from pretty much everyone in the game and CBI is easily at the bottom of the list for companies i would ever work with again.
     
    NateMob, Aug 4, 2017
    #100
    AbePDX[OP] likes this.
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