Techstream Not Able To Customize

So what am I doing wrong? I loaded Techstream 12.00.127 and USB drivers, and I can read ECU's all day, but I can't edit the settings. In pictures and videos I watched there is a customize button, but that area is blank on mine. Any help is appreciated.

I turn the ignition ON (engine off) and when I connect it doesn't auto-detect the truck, but I can select 2017/Tacoma/Engine type/Smart Key so the version seems OK, and it does read the ECU data.

Manually entering data


Selecting the ECU I want to edit - shouldn't there be a customize button in the red markup circles?

 

Did you try looking for it in the Main Body ECU?

 

I kept digging and found a T4R forum member with same issue - needed TS 12.10.019. Still doesn't auto detect the truck, but the "missing" buttons are showing now. I figured since the 12.00.127 had 2017 Tacoma as an option I was good. Was not the case.

 

Same issue that I have not fixed, I Installed 12.10.019 and the utility button was missing, tried another key re-installed still no utility button!