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All Pro - Your customer service is terrible

Discussion in 'Vendor Reviews' started by Huntersimmons, Jan 23, 2018.

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  1. Jan 24, 2018 at 3:15 PM
    #561
    Extra Hard Taco

    Extra Hard Taco Well-Known Member

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    R.J.
    Devil's Island
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    2012 Tacoma TRD OR, 2007 DC (sold), 2003 TRD OR (sold)
    ARB Bumper, SOS sliders, SOS rear bumper, SOS skid plate. OME Lift. Some other stuff.
    Thanks guys that's why I love TW.
     
    Bmagoo likes this.
  2. Jan 24, 2018 at 3:18 PM
    #562
    eccracer104

    eccracer104 O.G. Member

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    Almost at 17,000 thread views, @allpro you care to chime in? There's A LOT of people curious as to why you shipping guy takes an all day lunch break as well as when/if your shipping lead times will become accurate.

    For what it's worth I'm bummed to read all of this. I'm really happy with my AP leaf springs. Was told they'd ship within 7-10 days and roughly 2 weeks later they shipped which is 10 business days.

    I know if I were to order a custom built part, aka: bumper, I'd prefer to be told "These bumpers are built per the order and our current lead time is 8-10 weeks".

    It's such an easy fix! I doubt you will read this but worth a shot.
     
    TacoTRD78, MicComa, MotoEd and 5 others like this.
  3. Jan 24, 2018 at 3:24 PM
    #563
    Lucario Runner

    Lucario Runner Resident Truck/SUV racer

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    Robert
    San Antonio, TX or nearest race track
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    06 Toyota 4Runner
    AFE stage II intake, APR X1, URD 70mm Throttle Valve (ported and knife edged), NST intake manifold spacer, URD spec U headers, Denso IKH20, URD fuel pump, APR fuel rail, URD Y pipe, URD spec u catback, lightweight water pump pulley, Greddy sandwich cooler plate, Earls oil cooler, IPT valve body, FJ TRD shocks, Cusco front and rear sway bars, Energy Suspension rear track rod bushings and rear link bushings, Carbotech pads, Stoptech ss brake lines, Stoptech slotted rotors, Motul 600 rbf, Limited Grill, Painted hatch cover by me, Painted valve covers by me, Cobra CB, TRD rad and oil cap, Escort 8500, Autometer oil psi and temp gauges, AEM wideband afr gauge, Flexpod, Pioneer 400w speakers.
    Hey its lunch time somewhere right?
     
  4. Jan 24, 2018 at 3:26 PM
    #564
    eccracer104

    eccracer104 O.G. Member

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    BINGO
     
    because_wumbo-truck likes this.
  5. Jan 24, 2018 at 3:26 PM
    #565
    Cr250jumper

    Cr250jumper Señor member

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    The moon
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    Tacoma with some stuff melted to it
    What if All Pro's shipping guy got political, and that is why he can't be found

    [​IMG]
     
  6. Jan 24, 2018 at 3:26 PM
    #566
    Huntersimmons

    Huntersimmons [OP] Well-Known Member

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    3 inch lift, 16x8 vtx rouges, 285/75r16 bfg km2’s
    I physically had to call this many times because they dont have a voicemail.
     
    User Name01 likes this.
  7. Jan 24, 2018 at 3:27 PM
    #567
    bigdood

    bigdood Well-Known Member

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    I guess this thread explains why I never heard back from them when I messaged them here a few days ago
     
    MicComa and dtaco06 like this.
  8. Jan 24, 2018 at 3:31 PM
    #568
    RutherML01

    RutherML01 Well-Known Member

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    Send them a fax, (951) 654-2315.
     
  9. Jan 24, 2018 at 3:32 PM
    #569
    txtaco87

    txtaco87 Budget Travel Hard AF

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    PreRun hard AF
    Oh my
     
  10. Jan 24, 2018 at 3:33 PM
    #570
    RutherML01

    RutherML01 Well-Known Member

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    :rofl::rofl::rofl::rofl::rofl:
     
    Gunshot-6A and dtaco06[QUOTED] like this.
  11. Jan 24, 2018 at 3:34 PM
    #571
    txtaco87

    txtaco87 Budget Travel Hard AF

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    PreRun hard AF
    :rofl: Please do it! Print the thread and run to a local kinkos copies if that place still exists, they offered fax services
     
    Oreo Cat and Gunshot-6A like this.
  12. Jan 24, 2018 at 3:34 PM
    #572
    Huntersimmons

    Huntersimmons [OP] Well-Known Member

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    3 inch lift, 16x8 vtx rouges, 285/75r16 bfg km2’s
    So new update. Never recieved a call after “lunch” unless of course theyre still eating. But did call off my house phone and got john on the phone again. And he was very unhappy with having to talk to me again. Lets see what happens, also told him he better check out this thread. Said “i dont get on there much” lol
     
  13. Jan 24, 2018 at 3:35 PM
    #573
    CaptAmerica

    CaptAmerica Asphalt Avenger! TTC#13

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    In a van down by the river
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    Stickers and not enough wax
    Multiple times to the point where it empties the paper roll. Start at midnight so the present is waiting for them when they come in after extended breakfast.
     
    MicComa, SwampYota, txtaco87 and 3 others like this.
  14. Jan 24, 2018 at 3:35 PM
    #574
    Mademan925

    Mademan925 Senor Taco

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    enough to go over stuff
    what happens on TW stays on TW
     
    SwampYota and Huntersimmons[OP] like this.
  15. Jan 24, 2018 at 3:37 PM
    #575
    EatSleepTacos

    EatSleepTacos Well-Known Member

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    Just go to print page, and instead of sending it to a printer you can send it to XPS writer and it'll save it as a PDF. Just an FYI, one thread page is about 13 real pages
     
    Bastek likes this.
  16. Jan 24, 2018 at 3:38 PM
    #576
    jberry813

    jberry813 Professional Fluffer Moderator

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    ...too much shit to list.
    I have a print to fax option. Scripting all the pages together now.
     
  17. Jan 24, 2018 at 3:38 PM
    #577
    cory02taco

    cory02taco Well-Known Member

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    What about second breakfast?
     
  18. Jan 24, 2018 at 3:39 PM
    #578
    TRDMAN

    TRDMAN Stop worrying about your paint

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    RC nerf bars, OME 887's, 5100's, Allpro Expo Leaf pack. Patches for extra 5HP!
    Update, 6:35 EST, 3:35 in Cali, no response and I called a 2nd time, left a message. Not counting my chickens.
     
    SwampYota likes this.
  19. Jan 24, 2018 at 3:41 PM
    #579
    TRDMAN

    TRDMAN Stop worrying about your paint

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    RC nerf bars, OME 887's, 5100's, Allpro Expo Leaf pack. Patches for extra 5HP!
    I knew they were screening calls, looks like it time for the house phone call. Bastards
     
  20. Jan 24, 2018 at 3:42 PM
    #580
    Red Baron

    Red Baron Let's call it livabetes, no more die

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    Lost on a roundabout
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    Things with metal, dog hair, more metal and lights
    3 hours later and phone needing charged...

    get your money back then BURN THEM!

     
    edgerat and Huntersimmons[OP] like this.
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