Crux WVITY-01 not working after ios 11.2.5 update. HELP!

After updating my ios like a good Apple consumer, the Crux WVITY-01 device is no longer recognized by my iphone. message on phone reads: "unsecured network" and mirroring doesn't see Crux device. Any help would be greatly appreciated. Expensive device to be sitting in my truck like a brick.

 

I have the non-wireless version (Avity-01). When I updated entune in my truck, the crux unit stopped working reliably. After a few hopeless attempts at e-mailing support, I opted to call them. The told me to disconnect the crux unit from the back of the head unit and let it sit for about 5 min. I did this and replugged it in and all was well again. Unfortunately disconnecting the battery alone didn’t do the trick.

 

Thamks, I’ll give it a try.

 

Ever get this figured out? Just bought one of these and am starting to realize it’s not going to work with my iPhone. Crux lists the AVITY-01 as not compatible with iOS 12+ and I would imagine it’s the same for this one.