1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

CBI/Prinsu Customer Service

Discussion in 'Vendor Reviews' started by Jcmartin11b, Mar 23, 2018.

Thread Status:
Not open for further replies.
Page 7 of 14
  1. Mar 23, 2018 at 7:23 AM
    #121
    Jcmartin11b

    #121
    Jcmartin11b [OP] Well-Known Member

    Joined:
    Sep 16, 2017
    Member:
    #230171
    Messages:
    251
    First Name:
    Justin
    Los alamos,NM
    Vehicle:
    22 Tundra Trd Pro
    Maple first! Then you can add it to lunch!
     
    Jcmartin11b, Mar 23, 2018
    #121
    bajatacoguy[QUOTED] likes this.
  2. Mar 23, 2018 at 7:24 AM
    #122
    stronghammer

    #122
    stronghammer STTDB

    Joined:
    Jan 8, 2016
    Member:
    #174366
    Messages:
    35,137
    Gender:
    Male
    First Name:
    Scotty
    Huntsville, Alabama
    Vehicle:
    2011 MGM DCSB TRD Sport 4WD
    I just think there is missing conversation with this situation.

    If they posted the code, they should honor it.
     
    stronghammer, Mar 23, 2018
    #122
    tomwil likes this.
  3. Mar 23, 2018 at 7:24 AM
    #123
    Juforrest

    #123
    Juforrest Dumb!

    Joined:
    Nov 23, 2015
    Member:
    #170434
    Messages:
    5,932
    Gender:
    Male
    First Name:
    Justin
    Seattle
    Vehicle:
    Reformed Taco driver in a GX460
    For sure.
     
    Juforrest, Mar 23, 2018
    #123
    stronghammer[QUOTED] likes this.
  4. Mar 23, 2018 at 7:25 AM
    #124
    Sandytaco14

    #124
    Sandytaco14 IG: qstaco17

    Joined:
    Nov 16, 2016
    Member:
    #202580
    Messages:
    5,641
    Gender:
    Male
    First Name:
    Andrew
    North al
    Vehicle:
    '17 trd offroad 4x4
    Agree with this.
    Why I said just that in a previous post.
     
    Sandytaco14, Mar 23, 2018
    #124
    RelentlessFab[QUOTED] likes this.
  5. Mar 23, 2018 at 7:25 AM
    #125
    stronghammer

    #125
    stronghammer STTDB

    Joined:
    Jan 8, 2016
    Member:
    #174366
    Messages:
    35,137
    Gender:
    Male
    First Name:
    Scotty
    Huntsville, Alabama
    Vehicle:
    2011 MGM DCSB TRD Sport 4WD
    we just need to know who posted the code.
     
    stronghammer, Mar 23, 2018
    #125
  6. Mar 23, 2018 at 7:25 AM
    #126
    anthony250f

    #126
    anthony250f Well-Known Member

    Joined:
    Feb 18, 2012
    Member:
    #73066
    Messages:
    16,710
    Gender:
    Male
    First Name:
    Anthony
    San Diego, CA
    Vehicle:
    2008 dcsb trd offroad 4wd
    Well damn how does one become an ambassador and get to use one of these secret codes:bananadead:
     
    anthony250f, Mar 23, 2018
    #126
    RelentlessFab[QUOTED], stronghammer and Juforrest like this.
  7. Mar 23, 2018 at 7:26 AM
    #127
    tomwil

    #127
    tomwil Well-Known Member

    Joined:
    May 15, 2014
    Member:
    #129887
    Messages:
    8,025
    Gender:
    Male
    East Coast USA
    Vehicle:
    2014 Reg Cab 4x4
    Yea, why create a code, if you won't honor it? Bad customer relations.
     
    tomwil, Mar 23, 2018
    #127
    stronghammer[QUOTED] likes this.
  8. Mar 23, 2018 at 7:26 AM
    #128
    BamaTaco56

    #128
    BamaTaco56 Well-Known Member

    Joined:
    Mar 25, 2017
    Member:
    #214383
    Messages:
    10,306
    Gender:
    Male
    First Name:
    Trey
    Real talk though, folks are always quick to make threads bashing a company that seem to snowball very quickly (like the recent AP thread).

    Why can't there be threads like these that complement a company and all of the hard work they do to support our hobby........
     
    BamaTaco56, Mar 23, 2018
    #128
    RelentlessFab likes this.
  9. Mar 23, 2018 at 7:27 AM
    #129
    Juforrest

    #129
    Juforrest Dumb!

    Joined:
    Nov 23, 2015
    Member:
    #170434
    Messages:
    5,932
    Gender:
    Male
    First Name:
    Justin
    Seattle
    Vehicle:
    Reformed Taco driver in a GX460
    Have you viewed the Headstrong thread? Much love for that company.
     
    Juforrest, Mar 23, 2018
    #129
  10. Mar 23, 2018 at 7:28 AM
    #130
    stronghammer

    #130
    stronghammer STTDB

    Joined:
    Jan 8, 2016
    Member:
    #174366
    Messages:
    35,137
    Gender:
    Male
    First Name:
    Scotty
    Huntsville, Alabama
    Vehicle:
    2011 MGM DCSB TRD Sport 4WD
    more often than not it's a comment not a thread that compliments the company. not saying that's right...but just how it goes...

    also...most companies that deserve a good thread seem to already be VERY well known as a good company. (Headstrong, Mobtown, SCS, DSM, etc) are just a few that quickly come to mind without myself ever reading threads.
     
    stronghammer, Mar 23, 2018
    #130
    tweakit88, JimboAnz and tomwil like this.
  11. Mar 23, 2018 at 7:28 AM
    #131
    Jcmartin11b

    #131
    Jcmartin11b [OP] Well-Known Member

    Joined:
    Sep 16, 2017
    Member:
    #230171
    Messages:
    251
    First Name:
    Justin
    Los alamos,NM
    Vehicle:
    22 Tundra Trd Pro
    If they would have done something. Free shipping or just something. I would have made this same post talking about how great they were to work with after an error on their end.
     
    Jcmartin11b, Mar 23, 2018
    #131
    Tn Jeff, Mobtown Offroad, stronghammer and 1 other person like this.
  12. Mar 23, 2018 at 7:28 AM
    #132
    BamaTaco56

    #132
    BamaTaco56 Well-Known Member

    Joined:
    Mar 25, 2017
    Member:
    #214383
    Messages:
    10,306
    Gender:
    Male
    First Name:
    Trey
    I will give you that one.
     
    BamaTaco56, Mar 23, 2018
    #132
  13. Mar 23, 2018 at 7:29 AM
    #133
    Trident904

    #133
    Trident904 Touching Drum Sets

    Joined:
    Jun 13, 2014
    Member:
    #131875
    Messages:
    5,089
    Gender:
    Male
    First Name:
    Brian
    Treasure Coast, Florida
    Vehicle:
    17 4Runner TRD OR
    Modded it so much it turned into a 4Runner
    Trident904, Mar 23, 2018
    #133
    Sandytaco14, Beef Nachos, Jcmartin11b[OP] and 1 other person like this.
  14. Mar 23, 2018 at 7:29 AM
    #134
    98tacoma27

    #134
    98tacoma27 is going full "SANDWICH" Moderator

    Joined:
    Dec 18, 2008
    Member:
    #11714
    Messages:
    67,858
    Gender:
    Male
    First Name:
    Ben
    Not Beech Creek
    Vehicle:
    05 Tundra SR5 (+295k AND COUNTING), 2006 F350 King Ranch 6.0L
    Some stuff. Not a lot, just some.
    Not if the code was wrong.
    CBI did.
    There was never a group buy. They put up a code for a free Prinsu Hat with purchase of a rack. The code was set up wrong. They obviously have every right to cancel it.

     
    98tacoma27, Mar 23, 2018
    #134
    Tigerian, JLee, riz_atx and 3 others like this.
  15. Mar 23, 2018 at 7:29 AM
    #135
    stronghammer

    #135
    stronghammer STTDB

    Joined:
    Jan 8, 2016
    Member:
    #174366
    Messages:
    35,137
    Gender:
    Male
    First Name:
    Scotty
    Huntsville, Alabama
    Vehicle:
    2011 MGM DCSB TRD Sport 4WD
    a simple gesture goes A LONG WAY.

    can you share any communication you had with them? did they literally tell you to F off?
     
    stronghammer, Mar 23, 2018
    #135
  16. Mar 23, 2018 at 7:31 AM
    #136
    stronghammer

    #136
    stronghammer STTDB

    Joined:
    Jan 8, 2016
    Member:
    #174366
    Messages:
    35,137
    Gender:
    Male
    First Name:
    Scotty
    Huntsville, Alabama
    Vehicle:
    2011 MGM DCSB TRD Sport 4WD
    if they advertised it as a coupon code for a free hat like that, then by all means I agree they have the right to cancel it since it was wrong (who accidentally puts BOGO instead of get a hat in their code? :rofl::rofl:)

    that post got deleted so it was not visible to those of us that had not seen it.
     
    stronghammer, Mar 23, 2018
    #136
  17. Mar 23, 2018 at 7:31 AM
    #137
    Jcmartin11b

    #137
    Jcmartin11b [OP] Well-Known Member

    Joined:
    Sep 16, 2017
    Member:
    #230171
    Messages:
    251
    First Name:
    Justin
    Los alamos,NM
    Vehicle:
    22 Tundra Trd Pro
    Not literally F off. That was more of the implied i got from it. They said the computer error and I didn't place an order for 2. Even though my invoice shows 2 with a discount of $625.
     
    Jcmartin11b, Mar 23, 2018
    #137
  18. Mar 23, 2018 at 7:31 AM
    #138
    Jibbs

    #138
    Jibbs "When in doubt, throttle out!"

    Joined:
    Jan 12, 2017
    Member:
    #207363
    Messages:
    4,802
    Gender:
    Male
    First Name:
    Josh
    Cincinnati
    Vehicle:
    2017 SCREW Raptor Lightning Blue
    Whoooooooshchchch
    "Extremely calm" with 50 exclamation marks in every post lol.

    Also, plenty of people start sentences with "you need to"? :notsure:


    Non-native English Speaker?
     
    Jibbs, Mar 23, 2018
    #138
    stronghammer likes this.
  19. Mar 23, 2018 at 7:33 AM
    #139
    stronghammer

    #139
    stronghammer STTDB

    Joined:
    Jan 8, 2016
    Member:
    #174366
    Messages:
    35,137
    Gender:
    Male
    First Name:
    Scotty
    Huntsville, Alabama
    Vehicle:
    2011 MGM DCSB TRD Sport 4WD
    if the code was advertised as for a free hat, but mistakenly showed for a BOGO...I'm sorry OP have to side with the business on this one.
     
    stronghammer, Mar 23, 2018
    #139
  20. Mar 23, 2018 at 7:34 AM
    #140
    Hextall

    #140
    Hextall Well-Known Member

    Joined:
    Apr 4, 2017
    Member:
    #215330
    Messages:
    1,096
    NH
    Vehicle:
    17 Inferno OR DCSB
    Did you ask for free shipping for the order you said you made a couple days ago with the military discount prior to this one? That seems like nice compensation for their mistake for canceling your order for two more racks where one of them is free.

    https://www.tacomaworld.com/threads...of-rack-group-buy.539935/page-4#post-17437852
     
    Hextall, Mar 23, 2018
    #140
    Beef Nachos likes this.
Page 7 of 14
Thread Status:
Not open for further replies.
To Top