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CBI/Prinsu Customer Service

Discussion in 'Vendor Reviews' started by Jcmartin11b, Mar 23, 2018.

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  1. Mar 23, 2018 at 11:37 AM
    #201
    Jcmartin11b

    #201
    Jcmartin11b [OP] Well-Known Member

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    Well the code required an order of multiple items. And I used the one they published.
     
    Jcmartin11b, Mar 23, 2018
    #201
    ChemDawg likes this.
  2. Mar 23, 2018 at 11:46 AM
    #202
    tomwil

    #202
    tomwil Well-Known Member

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    Seems CBI isn't the only TW vendor making "mistakes".
     
    tomwil, Mar 23, 2018
    #202
    Jcmartin11b[OP] likes this.
  3. Mar 23, 2018 at 11:52 AM
    #203
    tacoRenner

    #203
    tacoRenner Well-Known Member

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    but the company I work for isn't a TW vendor......
     
    tacoRenner, Mar 23, 2018
    #203
  4. Mar 23, 2018 at 11:53 AM
    #204
    jberry813

    #204
    jberry813 Professional Fluffer Moderator

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    ...too much shit to list.
    And they CLEARLY stated it was a mistake. Shit happens. Move on with life.
     
    jberry813, Mar 23, 2018
    #204
    llibrm, Jerez, bajatacoguy and 4 others like this.
  5. Mar 23, 2018 at 11:55 AM
    #205
    Jcmartin11b

    #205
    Jcmartin11b [OP] Well-Known Member

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    Last i looked this is a vendor reviews page. Exactly what i did when I posted. MY REVIEW
     
    Jcmartin11b, Mar 23, 2018
    #205
    Ducman4x4 and ChemDawg like this.
  6. Mar 23, 2018 at 11:55 AM
    #206
    jberry813

    #206
    jberry813 Professional Fluffer Moderator

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    ...too much shit to list.
    You also sound like a broken record.
     
    jberry813, Mar 23, 2018
    #206
    Beef Nachos, harlequin_forest, Jerez and 5 others like this.
  7. Mar 23, 2018 at 11:57 AM
    #207
    Jcmartin11b

    #207
    Jcmartin11b [OP] Well-Known Member

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    Your view ok cool.

    Some people agree with me some dont
     
    Jcmartin11b, Mar 23, 2018
    #207
  8. Mar 23, 2018 at 12:03 PM
    #208
    MTgirl

    #208
    MTgirl too many frogs, not enough princes... Moderator

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    Wheeler's/Alcan 5-pack leaf springs, OME 881's, de-badged, Jungle Fender Flares, Herculined bed, HomerTaco grille, Anzo headlights, clear corners,
    Did you read the part where they said they weren't interested in a group buy and were not offering a discount on the Prinsu products?
     
    MTgirl, Mar 23, 2018
    #208
    Jerez, Crow_of_judgement, ChadsPride and 1 other person like this.
  9. Mar 23, 2018 at 12:04 PM
    #209
    Jcmartin11b

    #209
    Jcmartin11b [OP] Well-Known Member

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    Pretty sure they posted that after I placed my order
     
    Jcmartin11b, Mar 23, 2018
    #209
  10. Mar 23, 2018 at 12:08 PM
    #210
    CaptAmerica

    #210
    CaptAmerica Asphalt Avenger! TTC#13

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    Stickers and not enough wax

    Which mod fires first?
     
    CaptAmerica, Mar 23, 2018
    #210
    ramonortiz55, Gunshot-6A and Jcmartin11b[OP] like this.
  11. Mar 23, 2018 at 12:40 PM
    #211
    98tacoma27

    #211
    98tacoma27 is going full "SANDWICH" Moderator

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    Some stuff. Not a lot, just some.
    It was all posted at the same time.
     
    98tacoma27, Mar 23, 2018
    #211
  12. Mar 23, 2018 at 7:49 PM
    #212
    Grand dude

    #212
    Grand dude Well-Known Member

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    cool stickers and a baseball card With clothes pin, sounds awesome ! wicked
    Depending on how one paid
     
    Grand dude, Mar 23, 2018
    #212
  13. Mar 23, 2018 at 7:58 PM
    #213
    ZekeR7

    #213
    ZekeR7 Well-Known Member

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    Did they deliver that roof rack? If not, they can cancel the order and give your money back if there was an error which in this case, they did.

    That goes for any services/items if the full refund has been given and the item has not shipped; there is no wrong doing.

    Why do you feel so entitled to the code if it was a mistake and they returned your money?

    Also, a standard refund is 3-5 business days. For credit cards, which I assume OP used since he said they took a bit to send the refund is 7-10 business days. Reason being is that if a transaction is pending in a credit card (which can take up to 5 day), they cannot cancel/refund until it completes the transaction.
     
    Last edited: Mar 23, 2018
    ZekeR7, Mar 23, 2018
    #213
  14. Mar 23, 2018 at 8:53 PM
    #214
    Grand dude

    #214
    Grand dude Well-Known Member

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    cool stickers and a baseball card With clothes pin, sounds awesome ! wicked
    I bet thoes poles you speak of have Mobtown sliders on them
     
    Grand dude, Mar 23, 2018
    #214
    Sandytaco14 and Mobtown Offroad[QUOTED] like this.
  15. Mar 23, 2018 at 9:16 PM
    #215
    Fortunt1

    #215
    Fortunt1 Well-Known Member

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    I bet if you bought something with the intention of getting a smoking deal and they said “hey, our bad we F’d up It’s a no go” you’d be understanding. If they had 700$ of my money held up for 8-10 days because somebody had a dumbshit moment and they don’t want to own it, I’d be pretty annoyed. They could at least offer a one time(because they NEVER offer discounts) worthwhile discount because somebody created a headache for you would say something about their commitment to their customers and doing what’s right. Customer service isn’t rocket science.
     
    Fortunt1, Mar 23, 2018
    #215
    Tn Jeff and Jcmartin11b[OP] like this.
  16. Mar 23, 2018 at 9:22 PM
    #216
    tetten

    #216
    tetten Cynical Twat Waffle

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    If someone's finances are so tight that having $700 dollars on a credit card wrapped up for a week is worth complaining about they should seriously reconsider the whole "truck modding" thing.
     
    tetten, Mar 23, 2018
    #216
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  17. Mar 23, 2018 at 9:26 PM
    #217
    Grand dude

    #217
    Grand dude Well-Known Member

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    cool stickers and a baseball card With clothes pin, sounds awesome ! wicked
    If credit card was used ,......where is cash/funds being held up ?
     
    Grand dude, Mar 23, 2018
    #217
  18. Mar 23, 2018 at 9:41 PM
    #218
    Fortunt1

    #218
    Fortunt1 Well-Known Member

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    Who cares? It’s bad business regardless. If you order something thinking you’re going to get a deal and the company says “hey sorry that was a typo and we can offer it at that price” and you still agree to buy it they’re not going to ship it to you and give you 8-10 days to come up with the extra money lol? Yet we should give them the same courtesy because they messed up?
     
    Fortunt1, Mar 23, 2018
    #218
    Jcmartin11b[OP] likes this.
  19. Mar 23, 2018 at 9:56 PM
    #219
    Grand dude

    #219
    Grand dude Well-Known Member

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    cool stickers and a baseball card With clothes pin, sounds awesome ! wicked
    Dude,
    I'm confused now .
     
    Grand dude, Mar 23, 2018
    #219
  20. Mar 24, 2018 at 5:35 AM
    #220
    stronghammer

    #220
    stronghammer STTDB

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    It makes me laugh seeing some of you say "700 bucks shouldn't hurt or shouldn't break the bank or you shouldn't be truck modding". If you think 700 bucks isn't a big deal to an individual then don't you think it should be even less to a company? Especially one that never offers discounts, and has had such a continuous stream of customers because of prinsu racks.

    None of you have any right to discuss someone else's financial situation. 20 bucks could be a lot to somebody, and maybe they spent months saving up that 20 bucks for that item. Quality individuals in here judging someone for what amount of money is important to someone.
     
    stronghammer, Mar 24, 2018
    #220
    Fortunt1 and Jcmartin11b[OP] like this.
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