RCI Sliders Issues

I work hard, single dad, and to be honest my free time is spent with my kid or on my old car. I genuinely like these sliders, I'm just not thrilled I even have to be having these conversations. It is tough to come to a fix though, not easy getting these on/off or back and forth from my place to RCI and back. My post is frustration.

 

Am I the only one here who thinks this is expected quality for a $150 powder coat job and a winter season of use on salted roads?

Plus they even refunded you the $150! Touch that shit up and be stoked.

People are fucking weird I just don't get it

 

The only potential additional offset I could see is the cost to have them sand blasted back to bare steel. Personally I would have taken the 150 and be happy enough that they made you whole. When I bought my sliders I purchased them in bare steel as I knew there would be paint problems shipping them. Why pay for problems. For me Rust-Oleum rusty red primer and then their semi gloss black. You can also spray in some extra primer passes in tight corner problem areas. An yes I did damage some paint installing them. Nature of the beast is guess. Spray cans are easy to touch up.

$150.00 is not enough money to do the proper powder coat necessary to make it rust proof in the winter with salt and snow. Good luck getting somebody to warranty their powder coat work for that price.

How much is time worth to clean all the steel, break all sharp edges, sand blast it, clean it again and then deal with spraying and cooking the powder coat paint. Then you gotta do much better packaging to ship it.

 

Sounds like you are frustrated and upset about the situation, but look at the up side, at least they are working with you to get to a resolution. It does suck that you will have to deal with the down time, but I think most people will agree that working to a resolution is better than nothing at all. Life is sometimes a bitch but we all just got to make the most of it.

 

Touch up? Not that simple, rusting/bubbling on all parts of the sliders. $150, $250, $350 powder coating, it doesn't matter. It is their product and it is defective as it was sold. Go back and reread where they admit this should not have happened now if ever.

People are weird? Like those actually using the word stoked?

 

I think the 150 refund provided by RCI is what they should of done. You can take those sliders to any powder coating company and and those edges will end up rusting again. laser cut edges cause a film separation right at the corner that the standard Thermoset powders pulls away from. Powder can't flow like wet paint so tight spots like where the fill plates meet the tube so once moisture gets under it it's a goner.

Driving in welt salty conditions any slider will develop rust you should be touching up sliders at least once a year more if your driving in the salt. Typical powder coat has a salt spray life for 250 to 500 hours and that's a controlled environment of a salty fog. Apply a zinc phosphate treatment and it go's up to just over 1000 hours. We can't do a zinc phosphate treatment in CA due to EPA regulations and in the past we seen our Thermoset powers fail rather quick in the salt states.

In December 2016 we switched to a Thermoplastic powder that has an 8000+ hour salt spray protection but even that fails.

My 2c is it's going to fail no matter how many times you have them re coated. Your walking on them salt, dirt and rock are hitting them almost daily. I would take the 150 and just touch them up with a rattle can and get out there and use them. If your using sliders for what they were made for you would need to touch them up quite often.

 

I would consider touching up Sliders as pretty much regular maintenance and to be expected as they are going to get scraped up.

 

So I ordered a set of RCI sliders a few weeks back for my 17. I went back and forth on powder coat or getting them bare and doing them myself. I ended up getting them bare and doing my own coating. I would take them off and sandblast them, then do a good primer and NAPA 4004 Stone Guard paint more durable and has texture to it! Anything you use will scrape off over time either way.

 

Yea I wish I would have gone this route, but you live and learn I guess. I'm a big fan of the actual sliders, exciting to use them, and my son loves hanging off them. I don't mind touching up damage I cause using them, I just am nervous about the immediate rust in areas I am not going to be able to properly prep and recoat.

 

linex is more grippy if using it as a step and somewhat more durable.

But really rock vs slider you wont win, if you're using them for what they are designed for they will get beat up. It just holds up a bit better.
Basically Linex > Powder Coat > rattle can spray paint

I went with por15 zinc coating to prime the metal, then krylon rust tough paint then rattle can bed liner on top of it.

 

but how so?

What's with the sense of entitlement among some thinking they are above everyone else?
RCI is already taking a cut out of their profit margin by reimbursing you the money you paid for an outsourced powder coating. Which I've heard from local shop here about RCI having powdercoat problems which they have been looking for a new supplier in that case because of the defect.

But this also falls on all customers to me. Everyone wants powder coat but think it should be cheap. You get what you pay for. $150 for powdercoat is actually pretty low as I priced out getting mine coated locally because of fear of damage. For a very reputable shop that has a long sand blasting, priming and then coating process was upwards of $400CND even accounting exchange rate that's over $150USD.
Do it locally if you really want it to be perfect so it can't be damaged during shipping, OR when it arrives if the box has any damage at all that would show it could've been damaged during shipping do not accept shipment and tell UPS/FedEx or whoever to send it back to sender as its damaged.

Really you expect RCI or any company for that matter to take even more of a loss than the $150 refund, the $150 they still need to pay the vendor and all the man hours for employees needing to chase all this around in the paper trail? Balancing the book of the $150 loss etc? They're already out at least $300 for it. And you want MORE than that because god forbid you have to take 3 hours out of your day to sort out a minor defect in a product that if you are using it as it was designed for will be getting beat to shit anyways?

Take your $150 and run its more than they have to give in the first place. Once you accepted the package its on you. You didn't check the box for damage and who's to say you didn't damage it while installing?

RCI did what needed to be done by refunding it. Get off your high horse thinking you are owed more.

 

beat em up a bit then take them off and redo it all.

They use a decent steel it shouldn't be much more than surface rust.

 

Your sliders barely have any rust on them. Go out and use them.


Be happy with the 150$ refund


What more do you want? Free sliders?

 

I have to agree with the majority...seems like RCI did good by you. They're rock sliders so if you use them, they will get scratched anyhow. I'd say take the refund, sand out the rust, spray some rustoleum and call it a day. I also have RCI sliders and there is some rust but only because they have saved my truck from worse damage. I just use a wire brush from time to time to clean them up and re-spray.

 

My bamf sliders
Rustoleum bed liner. All I have to do is re coat after they get marked up.

 

I buy everything bare metal and rattle can it, to include all of my RCI products. It takes the mystery out of corrosion prevention and makes touching up easy. Plus, it’s cheaper. Having worked on ships for 20+ years, no matter how good the coating, salt water finds a way. Those areas in your pics look like logical spots for rust to begin. As everyone else is saying, RCI took care of you, just touch them up and go use those sliders.

 

lololol

 

There are some real asinine comments here. Entitlement? RCI sells this product either powder coated or bare, they are sold and delivered as their product. Nowhere does it state "powder coating by Bob" or something else. If they decide to outsource it, that is their call. T piss poor powder coating job should be handled between them and their coater, they even admitted under no circumstances should these things look how they look now. What they charge for the sliders and coating is up to them, if there isn't enough margin (do you know what that is?), they need to look at their pricing and increase.

Who the hell can honestly say they wouldn't be ticked off something they bought 5 months ago looked like this? If you say you wouldn't there is a good chance you are just a dbag behind a computer. I'll touch up scratches and scrapes, i want and expect that. I do not expect the rails, frame, welds rusting and bubbling in places this soon.

High horse? Not once did I say I want more money, I said resolution. It is their fault they used a crap powder coater, hence why they are working with me to have them recoated by them or will pay for me to have them done near me. The resolution I spoke of.

 

Was more so directed to who I quoted. But still applies. They refunded you, which should be more than enough as it is only a problem with the cosmetic quality and not structural so you were given back what you paid for cosmetics which is more than they had to do in the first place as you accepted delivery and there is no proof you didn't cause said damage yourself.

 

Yea I went back and realized you were commenting on another post, all good. But I do have proof of the shipping damage, sent to them, they advised me to just touch them up with spray paint, which I did. Look at the second pic I posted, the first one of the actual sliders. That rust is not normal, no matter what I do, what i spray them with, it is going to get worse. That is the upsetting part, after 5 damn months.