Satoshi Grille Service

from got_titan:

My reply:

...and no reply from customer since...this was back in April 29

 

only other person that complained was this guy's grille:




at least 10 other TW members were present when I did this grille and they all said it was flawless...

 

aaron, i have more pics of the paint running in the corners that i did not send to you. you told me to repaint it and never once said do you want to send the grill back? i will get more pics up tonight so everyone can see what im talking about. 10 other members? give me a break.....i tried to be nice about the situation but you never offered once to repair what was messed up....

 

I didnt say the ten members were present for your grille, I was referring to the grey grille pictured above. From the two pictures you sent me, it seemed like smudges on the black inner grille, which can be easily touched up with generic black rattle can, which is what I used. I didnt think it was all the necessary to be sent back, as that would take more time and money. The over-spray in the corner is unfortunate and I apologize for that, but that black is on top of the clear coat over the silver, and i've been able to remove past over sprays with some sort of thinner. Today is the first time i ever heard you mention paint running in the corner, so I am confused about that allegation? Im looking forward to the pictures

 

Started out just fine

need to start relaxing

Here is where things start to go sour

 

ok, i just sent you a pic to your email and i will get more pics of the other side as its the same...people are paying you to do these grills....why should they have to retouch anything once they receive them? they should not! if you inspect your work you should have seen these imperfections...this is not allegations...its the truth!

 

^ x2, just post the pics up here

 

here are a couple photos, the other side is exacxtly the same and i will get pics of that

 

I can vouch for Aaron that he triple checks his work and is careful about it all. He personally didn't do mine but I have seen how he is with these things. Aaron does excellent work

 

wonder why mine was so much different?

 

I see what you're talking about, those little blobby things are actually fiberglass resin running through the masking tape prior to painting, not paint. They are transparent and hard to see unless you paint over them, but Im surprised and regretful that i didnt notice them before shipping your grille back to you. If you really wish, i'd be more than happy to fix those areas for free if you ship your grille back to me

 

Thanks for vouching for me Jake!! However I admit I make mistakes, even if I triple check things.

 

Of course brotha everyone is human and will make mistakes from time to time

 

i have paid to ship it once, i paid to have it done right the first time....i shouldnt have to pay again...its not cheap to ship that from tn to cali and then back to tn

 

Yeah man my buddy didn't bother contacting you. His time's pretty valuable these days. He just mounted it and drove on...

 

i just paid for it to be done right.....this stuff is very noticable and i believe if you had looked at it before shipping it back you would have seen it...me paying to ship it again after it not being right is unacceptable.

 

so.. what is it that you do want ? What do you expect ?