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Driver Heated Seat Not Working?

Discussion in '3rd Gen. Tacomas (2016-2023)' started by Toyoverland, Feb 12, 2018.

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  1. Aug 14, 2018 at 8:38 PM
    #21
    Shipwreck

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    Shipwreck Well-Known Member

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    Well, I called Toyota USA earlier tonight and raised all of my concerns regarding my truck. The rep I spoke with was concerned that I was having so many issues with my truck, he said he was going to push this though to his case manager. What ever that means.

    Now we wait again. Lol
     
    Shipwreck, Aug 14, 2018
    #21
    wilcam47 and smugly like this.
  2. Aug 15, 2018 at 8:52 AM
    #22
    smugly

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    smugly Well-Known Member

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    well, they finally contacted me today via e-mail. now I'm supposed to call them.o_O
     
    smugly, Aug 15, 2018
    #22
  3. Aug 15, 2018 at 11:16 AM
    #23
    sig916

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    sig916 Well-Known Member

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    Case manager are full of crap! Dealt with them before.
     
    sig916, Aug 15, 2018
    #23
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  4. Aug 15, 2018 at 11:18 AM
    #24
    smugly

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    smugly Well-Known Member

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    But we have to keep calling, and Starting case files. (case files are a paper trails, that can't be hid)
     
    smugly, Aug 15, 2018
    #24
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  5. Aug 15, 2018 at 5:19 PM
    #25
    smugly

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    smugly Well-Known Member

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    Sooo. I talked to toyota corp today. More or less. I have started the wheels aturning there. They are sapped tube calling me back tomorrow as she is following protocol to address the issue. Will keep you posted.

    AND GUYS, PLEASE KEEP CALLING & STARTING CASES! DON'T WAIT FOR THIS TO FIX ITS SELF. IF WE CONFRONT THEM AS A GROUP, THEY CAN'T IGNORE US!
     
    smugly, Aug 15, 2018
    #25
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  6. Aug 16, 2018 at 6:24 AM
    #26
    Shipwreck

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    Shipwreck Well-Known Member

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    I called them to report this on Tuesday. The guy that helped me was super helpful and told me someone will call you in 1-3 business days. Yesterday I get a call (I did not have to call them after I cot my case number via email) from the case manage. She was very snotty. I told her "I commute 60 miles a day with my 8 yr old son in my car and my truck almost CAUGHT FIRE"

    She asked (interrogated) me questions for about 30 minutes and then said she was going to forward this to their "claims" department wtf that ever means. So far, still very disenchanted.

    YES PLEASE IF YOU HAVE A SEAT HEATER ISSUE PLEASE REPORT ALL OF THEM. They handled my case like it was the first they ever heard about it.
     
    Shipwreck, Aug 16, 2018
    #26
    smugly[QUOTED] likes this.
  7. Aug 16, 2018 at 7:17 AM
    #27
    smugly

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    smugly Well-Known Member

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    That’s part of the protocol statement I was speaking about yesterday. Yes, they always act surprised! They know what’s going on, it’s just part of the dance I guess
     
    smugly, Aug 16, 2018
    #27
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  8. Aug 16, 2018 at 7:31 AM
    #28
    Shipwreck

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    Shipwreck Well-Known Member

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    Its almost a dog and pony show. The lady asked me "at this point, what do you expect from Toyota" I answered, "With the plathera of issues yet to be addressed, I want Toyota to get me a truck thats not gonna catch fire...

    She did not like that... lol (Sir, regarding THIS thermal event, what would you like Toyota to do" I answered "Fix it"

    I dont hold much faith in this inquiry nor the outcome. Toyota has ignored me for 55k miles and 3 years regarding the wireless charger, cluster needle tic toc, radio restart, random trip reset, random vibrations, so I am not waiting by the front door so to speak....
     
    Shipwreck, Aug 16, 2018
    #28
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  9. Aug 17, 2018 at 4:41 AM
    #29
    Shipwreck

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    Shipwreck Well-Known Member

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    And then a friend tagged me in this this morning.
     
    Shipwreck, Aug 17, 2018
    #29
  10. Aug 17, 2018 at 5:20 AM
    #30
    smugly

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    smugly Well-Known Member

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    I don’t have Facebook so I can’t open it up fully. Was that from a heated seat?
     
    smugly, Aug 17, 2018
    #30
  11. Aug 17, 2018 at 6:46 AM
    #31
    Shipwreck

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    Shipwreck Well-Known Member

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    No I do not believe so, but I do not know. I will see if I can read the news report and report back.
     
    Shipwreck, Aug 17, 2018
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  12. Aug 17, 2018 at 6:50 AM
    #32
    Shipwreck

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    Shipwreck Well-Known Member

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    Here are some screenshots of that video. I dont think this was a seat. Maybe something to do with he missing driver rear wheel... Fuel or oil seem to have caught fire...

    Screenshot_20180817-074728_Facebook.jpg
    Screenshot_20180817-074742_Facebook.jpg
    Screenshot_20180817-074802_Facebook.jpg
     
    Shipwreck, Aug 17, 2018
    #32
  13. Aug 17, 2018 at 6:53 AM
    #33
    smugly

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    smugly Well-Known Member

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    From those photos, it looks like all engine fire not even in the cab.


    But I do have new news to share but I have to wait a day or so to share it.A phone call Has to happen before I can report next
     
    smugly, Aug 17, 2018
    #33
  14. Aug 17, 2018 at 6:57 AM
    #34
    Shipwreck

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    Shipwreck Well-Known Member

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    I agree, looks like some leak caught fire, maybe together with loosing a wheel which sparked and caused the fire. Forensics at play... lol jk

    Good or bad news? Now I am nervously excited. I have not heard any news where I was told to keep it on the down low... lol
     
    Shipwreck, Aug 17, 2018
    #34
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  15. Aug 17, 2018 at 7:05 AM
    #35
    fredgoodsell

    #35
    fredgoodsell Well-Known Member

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    Bummer. Looks like Utah plates too.

    Did 2nd gens ever come with heated seats?
     
    fredgoodsell, Aug 17, 2018
    #35
  16. Aug 17, 2018 at 7:14 AM
    #36
    smugly

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    smugly Well-Known Member

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    I think near the end the limited had them. like 2014 2015’s
     
    smugly, Aug 17, 2018
    #36
  17. Aug 17, 2018 at 7:15 AM
    #37
    smugly

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    smugly Well-Known Member

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    It’s good info, moving forward. Not necessarily on the down low, I haven’t talk to them yet so I have nothing to report but it has to do with the transportation department of America
     
    smugly, Aug 17, 2018
    #37
    Shipwreck[QUOTED] likes this.
  18. Aug 17, 2018 at 7:20 AM
    #38
    smugly

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    smugly Well-Known Member

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    I had a 2005 and 2 2009’s and I don’t believe it was ever offered in those years
     
    smugly, Aug 17, 2018
    #38
  19. Oct 19, 2018 at 5:43 PM
    #39
    Bigrederic

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    Bigrederic Member

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    Well I am having issues with my seats in my 2016 TRD off road ... they have not worked in over a year ... I have like 20k miles on the truck and upon inspection the amplifiers, connectors and indicators all appear fine, just no heat in the seats. After a call to Toyota it looks like I have to ship it north to the Toyota dealer at my expense to get it troubleshooted if I want it fixed.

    Kinda pissed about the idea of a $575 round trip shipping bill for this BS ...my 2018 Ram got shipped by Dodge for a parking sensor issue... to the same dealer with no out of pocket expense. And to think I have been thinking about a 2019 TRD pro 4Runner ...
     
    Bigrederic, Oct 19, 2018
    #39
  20. Oct 19, 2018 at 6:26 PM
    #40
    smugly

    #40
    smugly Well-Known Member

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    Why did you wait an entire year? Lol

    Go to this thread and go down to post #92

    https://www.tacomaworld.com/threads/factory-heated-seats-failure.528038/
     
    Last edited: Oct 20, 2018
    smugly, Oct 19, 2018
    #40
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