@Cali Raised response and apology regarding recent events Closed

Hello Everyone,

We wanted to take some time to address a recent issue that happened involving Cali Raised LED and a website ragofab.com. A number of people have posted and commented about the issue and it is time for us to tell our side of the story.

We used to be in a team with the Rago’s and used to sell their products on our website. Approximately 2 years ago our relationship with them failed. While there may be rumors about what exactly happened, without getting into our personal details, there was disagreement on both sides. There were choices made by both sides looking back now that were not correct. If we had a crystal ball and could see the future, we would have done some things differently as I am sure they would have as well.

During the height of the conflict we were in our shop trying to blow off some steam from the stress and were messing around. We were on godaddy and saw that the site was available and purchased it as a goof, as an inside joke that we thought was funny in the moment and redirected it at our website. It was not the correct thing to do, but at the time it helped relieve the pressure of a stressful event. After that day 2 years ago we made a decision to move forward and get to work, we moved on. We shipped orders, talked and met tons of wonderful people, went to events and wheeled with all of you guys, donated lots of products to charity giveaways and did our best to be part of this great community.

We grew as a company and as people and we moved on. However, we also forgot that we had purchased the website as we were busy. We also assumed it had expired and never thought to look back at it and take it down. But we failed to realized that our account was set up for auto renewal and the site remained up. As soon as we saw the first post we immediately realized the mistake and took the redirect down and turned it off. We realized it was not right and made it right as soon as we could. For the inside joke that has gone sour we apologize. To the Rago’s, we wish you the best of luck. If you want the website domain, let us know where to transfer it to for free.

To also be clear we ran the analytics on our website and we can see where every sale came from. NOT ONE SINGLE SALE CAME FROM THAT REDIRECTED WEBSITE. NOBODY WAS TRICKED OR SCAMMED!!!

Moving forward we have grown tremendously as a company. What was at first 2 young men selling LED’s 5 years ago, we have grown to a great team of 8 full time employees. We hired Chris from Apex Fabworks to join our team as an engineer and lead of operations, we also opened our joint fab shop with Apex so we could try to not make mistakes of the past. In the last 8 months alone, we have refreshed our entire product catalog and addressed any issues our customers had with previous products. We now have the control required to ensure parts were made to our high standards. All of our fabricated products are manufactured by our amazing team in house in our Buena Park, CA facility.

We have veterans, high school seniors, up and coming fabrication specialists, engineers, sales and customer service professionals, a warehouse team and a family of people that are trying to serve you within the best of their abilities. We are a family business, we are supporters of our great military and law enforcement/fire communities, we are all people. We are also hard working and busy. People have made comments about us not responding, that is not intended to be rude. It is because we are trying to serve you all. And we can’t do that if we are online fighting with people who for whatever reason don’t like us or like our competitors. We also don’t like drama and avoid it because we are professionals and want to focus on what brings value to all of you. At the end of the day we are all humans and we make mistakes. We also learn and grow. We are focused on staying positive and growing to be better people and a better company. Thank you to all of our supporters and customers, you people are the best and we are so grateful to all of you!!!!

 

Thanks for the explanation.

We all make mistakes, being responsible just means owning up to them.

Keep on keepin' on CR.

Hey @MMoreno16 they replied.

 

Funny how it's all quiet now... Where are the haters at?

 

sitting back thinking to themselves:

"hm...maybe there is some credibility to waiting for associated parties to provide their sides of the story before I make comments..."

 

Why did you lie and say you have no idea about the web page and you also said

“Looks like the domain is registered in Arizona”

Straight up lies

 

not even worth the time honestly ... moving on, thanks for the tag.

 

can you show where that was said? I'm genuinely curious.

also, I know they at least have different folks running pages like TW, insta, etc. so they may not communicate immediately on things. So one person really may not have a clue about this situation while another might.

 

yeah, that guy is different than the TW guy I know for a fact.

edit: also if you search it on GoDaddy it does in fact say Arizona.

 

Still a bull faced lie

 

how? the guy said he wasn't sure. not sure how that makes it a lie?

see my edit as well

 

says Arizona....like he said...

 

I guess some people just don't like facts...

 

I did not double check but this is what was posted


Domain Name: ragofab.com
Registry Domain ID: 2038259501_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2018-06-30T12:56:06Z
Creation Date: 2016-06-29T18:04:57Z
Registrar Registration Expiration Date: 2019-06-29T18:04:57Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Blake Hamar
Registrant Organization:
Registrant Street: 8691 Hillcrest Rd
Registrant City: Buena Park
Registrant State/Province: California
Registrant Postal Code: 90621
Registrant Country: US
Registrant Phone: +1.7143887020
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: caliraisedled@gmail.com
Registry Admin ID: Not Available From Registry
Admin Name: Blake Hamar
Admin Organization:
Admin Street: 8691 Hillcrest Rd
Admin City: Buena Park
Admin State/Province: California
Admin Postal Code: 90621
Admin Country: US
Admin Phone: +1.7143887020
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: caliraisedled@gmail.com
Registry Tech ID: Not Available From Registry
Tech Name: Blake Hamar
Tech Organization:
Tech Street: 8691 Hillcrest Rd
Tech City: Buena Park
Tech State/Province: California
Tech Postal Code: 90621
Tech Country: US
Tech Phone: +1.7143887020
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: caliraisedled@gmail.com
Name Server:

 

I just googled "who owns this domain"

clicked the godaddy link

typed in "ragofab.com"

and it showed the Arizona one.

you just said you didn't double check, yet you're jumping down this guys throat that did the same thing I did and it did IN FACT say Arizona? he even admitted "I'm not sure" because he probably didn't actually know the situation.

 

Cant argue with that. My bad. Put to much faith in info posted on the other thread

 

Copying and pasting who-is data like a true internet Columbo!