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TACOMABEAST= terrible customer service

Discussion in '3rd Gen. Tacomas (2016-2023)' started by hygieneboy, Mar 13, 2019.

Page 5 of 12
  1. Mar 16, 2019 at 1:40 AM
    #81
    Boosted_Carrera

    #81
    Boosted_Carrera Well-Known Member

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    Paypal hasn't let me down yet. I've dealt with assholes before.
    Make sure you read the deadline to dispute any charges or problems with your order.
     
    Last edited: Mar 16, 2019
    Boosted_Carrera, Mar 16, 2019
    #81
  2. Mar 16, 2019 at 4:04 AM
    #82
    hygieneboy

    #82
    hygieneboy [OP] Well-Known Member

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    My hands were washed prior to install and I did not handle the sticky side with oily fingerprints. A new truck interior may have fresh plastic mold release agents that need further off gassing before things stick well to them even after cleaning combined with a dark gray truck sitting all day in 85 degree direct sunlight all day making the interior very hot. All of the items that didn’t fall off themselves easily came off my interior with no trouble at all and left no residue behind. Anyone who has debadged a logo or flossed off an emblem from their vehicle knows that the gray 3m goo left behind is a bear to remove. I had none of that left in my interior to clean up afterwards.
     
    hygieneboy, Mar 16, 2019
    #82
    pop.tremuloides and Crodell6 like this.
  3. Mar 16, 2019 at 4:22 AM
    #83
    stun gun

    #83
    stun gun Well-Known Member

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    17 4X4 sr5spd/01 LT sr5spd
    Dank memes son :rofl:
     
    stun gun, Mar 16, 2019
    #83
    Ducman82[QUOTED] likes this.
  4. Mar 16, 2019 at 5:25 AM
    #84
    snickers

    #84
    snickers My new, overpriced heaping pile of shit

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    This right here belongs in the Hall of Fame.
     
    snickers, Mar 16, 2019
    #84
    Dkurtz42 and JCOOR[QUOTED] like this.
  5. Mar 16, 2019 at 12:38 PM
    #85
    Hook78

    #85
    Hook78 Well-Known Member

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    Bilstein 6112/5160 Icon RXT
    This response absolutely infuriates me. Are you freaking kidding? Why would you even give two craps about how a used stick-on is returned??? If it was pulled off the backing and the customer attempted to use it, it’s going in the trash. The only purpose in returning it to you is to (a) allow you to see what is wrong with it and (b) prevent fraudulent warranty claims. No one on this forum or anywhere in the sane world is going to sympathize with your complaint that a USED and allegedly defective product was not returned exactly as it was shipped. You must be out of your mind.

    Also, to reject the customer’s claim the the product did not adhere properly because it’s from a high-quality vendor and made with 3M? Well, high quality companies produce defective products sometimes for all kinds of reasons.

    I and probably everyone else on this site just observed your customer service practices and you’ve done a great job of ensuring anyone would think twice before purchasing from you. Very similar to KB Voodoo. Word of advice. Apologize to customer. Accept return with no restocking fee or send a free replacement. Report the issue to the vendor and seek a solution from them. Move on. That’s how good companies handle situations like this.
     
    Hook78, Mar 16, 2019
    #85
    xplrodr, pop.tremuloides, SContiVT and 13 others like this.
  6. Mar 16, 2019 at 12:41 PM
    #86
    Hook78

    #86
    Hook78 Well-Known Member

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    Exactly.
     
    Hook78, Mar 16, 2019
    #86
    xplrodr, singletrack_ftw and Dkurtz42[QUOTED] like this.
  7. Mar 16, 2019 at 12:43 PM
    #87
    ImplicitlyAlberta

    #87
    ImplicitlyAlberta VA6DCO

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    edmonton
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    TC Uni Uppers, TC race lowers, TC shock tower gusset/ secondary shock hoop, Modified Pelfrey rear shock relocate, ATO shackle flip,radflo hydro bumps front and rear, Radflo 2.0 CO/ 14" rear, Arb rear air locker, ARB front bump/m8000, Road armor rear bump/m8000, FJ TransCase/ Twin sticks....other shit.
    ....i was gonna gonna comment on being a good business...but fuck it...butt fuck it..
     
    ImplicitlyAlberta, Mar 16, 2019
    #87
    SContiVT and JCOOR like this.
  8. Mar 16, 2019 at 12:44 PM
    #88
    Hook78

    #88
    Hook78 Well-Known Member

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    Haha well you’re welcome to vent it feels great!
     
    Hook78, Mar 16, 2019
    #88
    SContiVT and ImplicitlyAlberta[QUOTED] like this.
  9. Mar 16, 2019 at 12:51 PM
    #89
    KGTaco

    #89
    KGTaco Well-Known Member

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    King 3.0/Bumps/Deavers/33s
    When you made it, none of that stuff matters. By the looks of his pages, he made it

    Jk - what a horrible representation of your company. Wonder what his back up business is when this flops if it hasn't already
     
    KGTaco, Mar 16, 2019
    #89
    SContiVT likes this.
  10. Mar 16, 2019 at 1:04 PM
    #90
    Samwiserrr

    #90
    Samwiserrr New Member

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    These dudes really shot themselves in the foot. Again.
     
    Samwiserrr, Mar 16, 2019
    #90
    SContiVT and Boosted_Carrera like this.
  11. Mar 16, 2019 at 1:21 PM
    #91
    Boosted_Carrera

    #91
    Boosted_Carrera Well-Known Member

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    They need a crash course in customer service.
     
    Boosted_Carrera, Mar 16, 2019
    #91
  12. Mar 16, 2019 at 1:28 PM
    #92
    stun gun

    #92
    stun gun Well-Known Member

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    They take their customer base for granite.
     
    stun gun, Mar 16, 2019
    #92
    darkfader, SContiVT, Hobbs and 9 others like this.
  13. Mar 16, 2019 at 1:36 PM
    #93
    Dryfly24

    #93
    Dryfly24 He’s a leprechaun. He tells me to burn things.

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    I’ve been watching a lot of his videos and thought he was pretty cool... Not so much anymore. Thanks for the head’s up on these people.
     
    Dryfly24, Mar 16, 2019
    #93
  14. Mar 16, 2019 at 2:07 PM
    #94
    computeruser6

    #94
    computeruser6 Nuclear Janitor

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    Holy shit, did you really just create this account to complain about a customer returning some stickers? If you send a defective product out you wouldn't send a replacement back? This is your big-brain response?

    TACOMABEAST: Where we say "Fuck the customer!!!"
     
    computeruser6, Mar 16, 2019
    #94
    BlkTaco47, oretaco and JCOOR like this.
  15. Mar 16, 2019 at 2:09 PM
    #95
    Hook78

    #95
    Hook78 Well-Known Member

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    I had all these same thoughts!
     
    Hook78, Mar 16, 2019
    #95
  16. Mar 16, 2019 at 2:11 PM
    #96
    patdeezy

    #96
    patdeezy Well-Known Member

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    THISSSS +1

    btw what happened with KB Voodoo :notsure:
     
    patdeezy, Mar 16, 2019
    #96
  17. Mar 16, 2019 at 2:11 PM
    #97
    Cody23

    #97
    Cody23 Well-Known Member

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    probably hunting or camping
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    This looks like it might turn good tonight.
     
    Cody23, Mar 16, 2019
    #97
    Boghog1 likes this.
  18. Mar 16, 2019 at 2:13 PM
    #98
    tcjacado

    #98
    tcjacado Well-Known Member

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    Powder coat and customer service issues
     
    tcjacado, Mar 16, 2019
    #98
  19. Mar 16, 2019 at 2:18 PM
    #99
    andesite

    #99
    andesite creeper

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    Just gotta grind it out @tcmbst. Hate to see you being the cause of so much friction.
     
    andesite, Mar 16, 2019
    #99
    SContiVT and stun gun[QUOTED] like this.
  20. Mar 16, 2019 at 2:32 PM
    #100
    Thegenerik1

    #100
    Thegenerik1 Well-Known Member

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    Pretty ironic the idiot at tacomabeast created an account this week, and of all things shits on a customer. I mean if you are going to kill your business might as well go big.
     
    Thegenerik1, Mar 16, 2019
    #100
    SContiVT and Boghog1 like this.
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