TACOMABEAST= terrible customer service

Its getting really hard to come up with more puns... really scratching my head... maybe ill just get stoned...

 

Damn dude, thanks for the props!
I just put myself in the customers position and act how I would want the outcome to be. The coin goof was a big learning lesson(and more to come I can guarantee it) but only thing you can do is chalk it up, make it right, and keep on keepin’ on.
Positive long term Karma is worth more than the short term financial gain.
Life’s a garden, dig it!

 

I would have had better luck resticking the returned decals on my 2nd gen.

 

Something about the company making an account just to bitch about a customer who sent some bad stickers back just irks me. It's like a petulant child...

 

Mystery solved @tcmbst

 

Dammit... now Im gonna spend another night down the ancient history rabbit hole...

 

Alternatives for carve.... GO!

 

Engraving his name in the TW history books

 

I heard he traded in the Tacoma for something more capable. Already hittin the trails

 

I said I appreciate that - I also said I understand where the vendor is coming from - but let's keep in mind he appears to be a minority if not the only to have problems.
And that said- I said the vendor should give him a 2nd set at no charge in good will. After that he's on his own per the return policy.

To me using the internet forums to bitch is a last resort - after you've gotten horrible service. Which it looks like he may have gotten with the long response time.

If they can't respond in a timely manner might be time to work a McDonalds or do something else.

 

The company return policy is written in stone - deal with it OP.

TB is breaking rocks all day just to make a living.

OP is using this as a stepping stone to starting his own sticker company I know it.

The Big Sticker Lobby will not let this deter them.

 

Once again, this is not a “return” issue. Returns are for folks who changed their mind, and want to return the unopened product.

This is a defective product / warranty issue. I have never seen a company charge a restocking fee for a defect/warranty type of return. The whole point is that it’s the seller’s fault at this point, not the buyer. If the product truly is defective, that is.

 

Harbor freight tries all the time.
I just look at them, restocking fee so, you are going to put this broken product i am returning back on the shelf to sell some other poor sap?

 

I order a AJT key fob from tacomabeast !l order a day or two before New Years i Ordered The blue that matched voodoo blue with black screws! Well they sent me wrong color black case with blue screws I tried getting hold them for 2 weeks nothing then I’m like I’m just go to send AJT a email and tell them what happen and guess what not 10 min after I get a email from AJT tacomabeast sends me a email telling me to return to them I have to pay shipping and return fee lol

 

Customer pays shipping and return fee on a product that was the wrong thing? What kind of business are they running?

 

They’re in the Instagram influencing business. We are not their target demographic. We expect (at least) a minimum amount of customer support and are merely a pain in the ass to them.

 

I would ship the crap back with tracking and do a chargeback - Let TacomaBeast spend way more than $30 of his time dealing my credit card company. Suck it. That’s how it would go down if they weren’t responding. Hell - I can’t even walk into a Panera or Chipotle and sit down at a clean table - What makes us think these aholes are going to serve us well? And if his crew is defacing parks what kind of judgement does he have to begin with?

 

A little head to head competition... shirt v shirt. @mesojdm v @tcmbst

Heather True Royal in xl from meso
Sand in xl from tcmbst

Tcmbst with the early lead...free shipping!