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upTOP Overland Racks and Accessories - NOW WITH FREE SHIPPING (CONUS ONLY)

Discussion in '3rd Gen Tacoma Parts Marketplace (2016-2023)' started by upTOPOverland_Drew, Mar 15, 2019.

  1. Apr 10, 2019 at 3:09 PM
    #281
    upTOPOverland_Drew

    upTOPOverland_Drew [OP] upTOP Overland Technical Design and Application

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    All the things...click the link in sig
    I will email the instructions, they should have been included. I'll get you squared away.
     
  2. Apr 10, 2019 at 3:10 PM
    #282
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    Thanks. They probably flew away from the giant opening in the box... Thanks FedEx...
     
  3. Apr 10, 2019 at 3:13 PM
    #283
    upTOPOverland_Drew

    upTOPOverland_Drew [OP] upTOP Overland Technical Design and Application

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    All the things...click the link in sig
    Email sent. I am terribly sorry for the inconvenience
     
  4. Apr 10, 2019 at 3:14 PM
    #284
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    Not your fault, no need to apologize. Also, is there supposed to be paracord and the slim fin?
     
  5. Apr 10, 2019 at 3:18 PM
    #285
    upTOPOverland_Drew

    upTOPOverland_Drew [OP] upTOP Overland Technical Design and Application

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    All the things...click the link in sig
    Paracord should have been included. slimFIN is shipping next week as we are assembling the kits now. We did not want to delay the rack from shipping. You will need to leave the rearmost bar out for the time being so it does not interfere with the current antenna.
     
    CttAznRanger likes this.
  6. Apr 10, 2019 at 3:20 PM
    #286
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    Damn FedEx...
     
  7. Apr 10, 2019 at 3:24 PM
    #287
    upTOPOverland_Drew

    upTOPOverland_Drew [OP] upTOP Overland Technical Design and Application

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    All the things...click the link in sig
    I will get you taken care of, I am embarrassed by this since you're really the first one to receive this rack/provide feedback. Don't worry Brandon, Micah is already aware as well
     
    ovrlndkull likes this.
  8. Apr 10, 2019 at 3:36 PM
    #288
    ovrlndkull

    ovrlndkull STUKASFK - HC4LIFE

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    No need for you to be embarrassed you're handling it well and on top of a 3rd party screw up. The only thing I hope is that fedex covers the damages for both you and @CttAznRanger .
    Wait what actual labeled and color coded hardware :eek:. Do the directions coincide with this system??? If so that is absolutely amazing not many companies go to that detail!
     
    Mack411 and CttAznRanger[QUOTED] like this.
  9. Apr 10, 2019 at 3:41 PM
    #289
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    Agreed, I think we need FedEx in on this.

    And you are correct, the instructions are color coded and it all matches so far. Even checking the packing slip was super easy.
     
    ovrlndkull[QUOTED] likes this.
  10. Apr 10, 2019 at 3:46 PM
    #290
    ovrlndkull

    ovrlndkull STUKASFK - HC4LIFE

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    Fucking A. Good on you guys for the easy to figure out hardware that is worth it's weight in time right there. I applaud you!!!!
     
  11. Apr 10, 2019 at 3:50 PM
    #291
    upTOPoverland

    upTOPoverland Well-Known Member

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    upTOP All the Things!
    The part that is sticking out of the box that got scuffed.....was that one of the lace plates for the handles? Whatever that is we need to ship out a new one.
     
  12. Apr 10, 2019 at 4:04 PM
    #292
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    Oh, I was just going to paint it...
     
  13. Apr 10, 2019 at 4:06 PM
    #293
    upTOPOverland_Drew

    upTOPOverland_Drew [OP] upTOP Overland Technical Design and Application

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    All the things...click the link in sig
    Thats not how we roll, you will get a new bracket and paracord going out this week
     
    Pyrotech likes this.
  14. Apr 10, 2019 at 4:07 PM
    #294
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    Damn, now that's customer service if I've ever heard of it.
     
    Last edited: Apr 10, 2019
  15. Apr 10, 2019 at 5:44 PM
    #295
    Pyrotech

    Pyrotech Well-Known Member

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    Ya'll are making harder and harder to NOT buy your product.. just wish I had the extra discreanary funds available right now.. but gotta rebuild that fund.. and my recent 32 hour work day is gonna help..


    Look forward to seeing your rack on my truck..

    Ohhhh and more details on the bed rack...
     
  16. Apr 10, 2019 at 5:45 PM
    #296
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    Sorry folks, I ran out of time to put it on... I need to run to Home Depot and grab some silicone too. More updates tomorrow!

    15549434850684307324590691038924.jpg
     
    Mack411, Wrecked, xguntherc and 8 others like this.
  17. Apr 10, 2019 at 5:49 PM
    #297
    CttAznRanger

    CttAznRanger Crazy NE Asian with the Cali Lean (temporary)

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    I also feel like I need to re assemble some parts, I have too many extra pieces for some reason.

    EDIT: I lied, I forgot about the extra load bar due to the antenna fin. I think it should be good. TILL TOMORROW!
     
    3Six and upTOPOverland_Drew[OP] like this.
  18. Apr 10, 2019 at 8:37 PM
    #298
    monkizzle

    monkizzle Member

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    @Doozy4212 is it possible to get a status of my order?
     
  19. Apr 10, 2019 at 8:56 PM
    #299
    perkj

    perkj Well-Known Member

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    With the way shipping companies handle packages, I’d recommend double boxing the racks.
     
  20. Apr 10, 2019 at 9:12 PM
    #300
    upTOPOverland_Drew

    upTOPOverland_Drew [OP] upTOP Overland Technical Design and Application

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    All the things...click the link in sig
    Email me! I’ll let ya know
     

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