New open recall for 2018-2019s on 3/28/19...K0B Millimeter Wave Radar Sensor

I'm going in today to get my tires put on. I hope they don't hold my truck hostage. I want no part of this bandaid fix.

 

All of this electronic safety stuff is on the surface a good thing, but I'm now wondering if Toyota thought this through thoroughly. Here you have a system that depends on the height and angle of the truck to function correctly, yet it's on a vehicle which when used as intended (hauling stuff in the bed, towing, off-roading etc) will make a consistent height and angle unpredictable even if not modified. Sure you can temporally turn the system off, but it resets after the truck is restarted so you're depending on the operator to remember each time and deactivate it. All this sounds like it's asking for trouble. Just remember back to the shit storm Toyota had with unexpected acceleration caused by improperly fitting floor mats... again something the driver had to be aware of fix as needed.

I think I'd be okay with Toyota deactivating the system (Bringing it back to <2017 tech) on trucks they feel the mods applied make it unsafe.

 

Since Toyota, has already authorized the TSS to be disabled, I wonder how long before the steps needed, to do so make it out in to the wild.

Since this is now a factory authorized(on case by case basis) it does negate some of the concerns previously posted about liability, but not all...

I have had my truck hit the brakes on me twice... and the alert go off a couple more times. annoying as hell. I don't use the lane departure or adaptive cruise, so far as I am concern the dealer can disable the system.

for those who went this route, what was the outta pocket cost they hit you with?

 

This KOB is such a cluster. Went in for my 15k service and was informed I had a recall, a few hours later, I get a call saying they can’t perform the recall service because I had oversized tires. I upgraded to a 265/70 from the stock 265/65. Luckily I kept the stock wheels and tires. I picked up my truck loaded the stock wheels and tires and asked them to swap them out so they can perform the recall service, a couple hours later, I get another call saying they still can’t perform the service because of my faux Pro Grill. I said, just perform the fix they would for a TRD Pro Model; they informed me that couldn’t happen cause repairs are authorized by VIN and they can’t perform the repair for a TRD Pro cause I have a TRD Sport. They wanted me to put my old stock grill on also, mind you I also have a bed rack with a roof top tent installed. So, I then said show me the part numbers I need and the KOB and I’ll perform the repair myself, they patronized me and said well it’s 37 pages long, I then informed them that it’s okay good thing I can read, but no dice, they insisted that even if I performed the repair; I wouldn’t be able to calibrate the system. So, I guess my only solution is to wait for the unit to goes bad and replace it with a new one. I hope they re-engineer the new one to be more water tight, I assume it’ll have to fit in the same spot as this faulty batch so fitment shouldn’t be an issue.

One of the reasons we all bought a Tacoma is not only how reliable the truck is but also how customizable it can be to maximize the trucks full potential and reflect the personality of its owners. It’s part of the Toyota Tacoma Culture. Toyota really screwed the customers on this one. I’ve owned a Toyota Pickup since 1994 (3VZE engine). This isn’t how you treat loyal customers. Makes me want to see other options in my next vehicle purchase. I hope they can find another remedy to this issue.

Not to mention they’re screwing over customers for a part they messed up making. So now they say we can’t fix the part we messed up cause you upgraded your tires. Not acceptable.

Lastly, I did use my adaptive cruise control with my “oversized tires” and faux grill. Worked like a charm. So, I’m not buying this “Modified Vehicle” response. Sounds like the easy way out.

C’mon Toyota you’re better than this!!!

Rant Over, Over

 

If I understand correctly, if theres no issues occurring a trdor only needs the tape

 

I asked the same very question to the service manager, he said the customer needs to return it to stock. I said how, you sold them the vehicle like this. One response I got was we send vehicles out to be lifted and that it falls under the warranty from the shop that did the install. Then I got some bullshit like anything over 3 inches we don't lift them, we send them out. However by seeing their completely separate showroom for the trucks they do install all the lifts.

 

I took my truck in to have the tires mounted, yeah I know why take it to the dealer for a tire mount, well because they're 40 dollars cheaper than the place down the street that is likely to fuck it up.

The recall was brought up, but I declined to have it done. They had no parts to do it anyways. My truck was not held hostage.

 

That makes zero sense. How can it fall under the lift installer warranty? So are you supposed to take your truck to the installer and get it returned to stock, go back to the dealer and get the recall done, then return back to the installer and get your lift back. What are the chances they have the stuff to return your truck back to stock? Very small.
Here is the other thing about that. Unless at the time of sale, they had you sign a document stating that there are possible warranty situations or recalls that may not be covered due to the lift, then full manufacturers warranty is implied. Not everyone buying a Tacoma knows how they come stock and may think the lifted ones are from the factory like that, therefore they will not ask about warranty/recall coverage, so if the dealer does not offer this information upfront, they are selling a vehicle under false pretenses.

 

The last long sentence of your post I disagree with. People are freaking idiots these days. It's not Toyota's or for that matter any manufacturers problem if the consumer is too dumb to do basic research on the vehicle they are buying. The rest of the post I agree with.

 

I wasn't putting the blame on Toyota, the blame would fall on the dealership. No matter if they did the lift in house or sent it out, they should inform every potential buyer that there may be some roadblocks. Is it partially the consumers fault, sure, but not 100 percent.
I know what you are getting at, but look at it like this. You buy a truck and put a lift on it you know you are taking a risk. You buy a truck with a lift from the dealer brand new, you do not think there is a risk because it should be backed by the dealer.

 

Yes, if you and only you, mod your truck (lift, tune, armor, etc) then you need to assume all future headaches and cost. If the dealer mods the truck ( or ships it out to a lift shop) then there should be full disclosure before the sale on what will and won't be covered under manufacturer warranty. In a perfect world the dealer would assume warranty coverage for anything the manufacturer denied due to dealer installed mods. But we all know how that works in reality.

 

If the sensor (potentially or actually) lets water in, they should fix it regardless of what grille it’s mounted in. If recalibration is needed because of a grille change, that should be the customer’s choice and dime unless dealer installed grille.

When they recalled the master-cylinder problem units do they see what brake pads you’re using before fixing the master-cylinder?

 

I get what you are saying and in a perfect world I would agree wholeheartedly. But this is unfortunately reality. If the dealer replaced the sensor and then did NOT recalibrate due to non standard parts on that VIN, then the dealer assumes some of the liability if an accident occurs.

 

What about if an accident occur to those who don’t know anything about tss recall and have a Pro grille? One of the things I’ve asked prior to purchasing my truck was if I could modified the truck however I wanted, sales guy said YES.

 

Then it's all on you. You get get the salesliar's opinion in writing? Probably not (who would right?).

 

I think sooner or later Toyota will loose this battle. Either from not listening to the consumers or by people leaving to a different manufacturer.

 

Ha ha. Asking a salesperson if you can modify your vehicle is priceless. Technically he was correct but he didn’t tell you the issues that may occur afterwards.

Lol not a chance. The majority of Tacoma owners don’t change/modify their trucks. Not sure if you saw the sales numbers but Toyota can’t make these trucks fast enough. Record sales numbers, Toyota is doing just fine selling Tacoma’s even if you can’t lift them or put a aftermart grille on it.

 

I'm not sure why people think going to a different manufacturer is going to be any different. I'm sure if they had a recall on this system they'd be saying the same thing. These nanny functions are here to stay. I'm not surprised that Toyota has drawn a line in the sand because we live in a CYA society. Those dealers that modded trucks when they were new should have known better, but took the risk anyways.

 

Sales people will say YES to anything you say (other than when you ask for a lower price). They will be your best friend, your lover, your confidante, your fairy godmother......until you sign on the dotted line.....

........then they’ll pretend they don’t know you, block your calls, and ghost you on Tinder........just saying......don’t ask me how I know .

 

I’m still very happy with my truck and haven’t had any issues with it. I also owned an OEM Pro grille not install as of yet, so I won’t have any issues with the dealership. However, I feel the pain for my fellow TW people having to go thru this nonsense.