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New OEM TRD Pro Grille damaged?

Discussion in '3rd Gen. Tacomas (2016-2023)' started by decal211, May 11, 2019.

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  1. May 11, 2019 at 8:39 PM
    #1
    decal211

    #1
    decal211 [OP] Well-Known Member

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    Looking for some feedback from anyone who has installed an OEM TRD Pro Grille part
    $351 PT228-35170 Toyota Parts - TRD Pro Grill Tacoma (PT228-35170)
    PT228-35170.

    Purchased from Amazon. I noticed some scratches which are indicative of a previous install attempt. No real worries there. However, I noticed what looks like some broken or snapped off pieces? They are pretty rough or jagged to the touch. Are these normal?IMG_20190511_230637.jpg IMG_20190511_230838.jpg IMG_20190511_230842.jpg IMG_20190511_230907.jpg IMG_20190511_230912.jpg IMG_20190511_230915.jpg MVIMG_20190511_230920.jpg
     
    decal211, May 11, 2019
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  2. May 11, 2019 at 8:41 PM
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    ripcalifornia

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    ripcalifornia Trok

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    patches
    Looks like it might have been previously installed, I would contact whoever you bought it through and send them pictures
     
    ripcalifornia, May 11, 2019
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  3. May 11, 2019 at 8:41 PM
    #3
    El Duderino

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    El Duderino Obviously, you're not a golfer.

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    Stuff, things, this, an ADS
    That doesn’t look OEM
     
    El Duderino, May 11, 2019
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    dfanonymous likes this.
  4. May 11, 2019 at 8:42 PM
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    Rustytaco71

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    Rustytaco71 Well-Known Member

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    Looks like it could’ve been played with for sure. At that price I’d definitely question it, worth shooting an email to the seller. If they don’t do anything bring it up to Amazon, the joy of amazon is I’ve always had a good experience in them resolving any issue I’ve had. I paid $60 for mine and it looks just like that, minus the scuffs so I was happy:)
     
    Rustytaco71, May 11, 2019
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  5. May 11, 2019 at 8:43 PM
    #5
    decal211

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    decal211 [OP] Well-Known Member

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    I thought so too but then I found these.
    MVIMG_20190511_234215.jpg IMG_20190511_234207.jpg
     
    decal211, May 11, 2019
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    El Duderino[QUOTED] likes this.
  6. May 11, 2019 at 8:45 PM
    #6
    El Duderino

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    El Duderino Obviously, you're not a golfer.

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    Stuff, things, this, an ADS
    What’s the box look like? Yea those are the right markings and for sure looks like it was returned. A broken tab or two won’t make the grille fall out if that’s what you’re worried about
     
    El Duderino, May 11, 2019
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  7. May 11, 2019 at 8:45 PM
    #7
    Aldo98229

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    Aldo98229 Well-Known Member

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    That’s quite a bit of damage. Looks like something that was pulled out of a salvaged Pro.

    I’d sent it back...on their dime.
     
    Aldo98229, May 11, 2019
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  8. May 11, 2019 at 8:45 PM
    #8
    decal211

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    decal211 [OP] Well-Known Member

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    Yeah, that would be great. Couple more pics of interior side.

    IMG_20190511_234507.jpg
    IMG_20190511_234456.jpg
     
    decal211, May 11, 2019
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  9. May 11, 2019 at 8:48 PM
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    Rustytaco71

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    Rustytaco71 Well-Known Member

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    My .02, return it on their dime and just get knock off. You’ll save some for other mods and have the same product:cool:
     
    Rustytaco71, May 11, 2019
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    Aldo98229 likes this.
  10. May 11, 2019 at 8:49 PM
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    decal211

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    decal211 [OP] Well-Known Member

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    IMG_20190511_234852.jpg
    IMG_20190511_234838.jpg
     
    decal211, May 11, 2019
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  11. May 11, 2019 at 8:51 PM
    #11
    Aldo98229

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    Aldo98229 Well-Known Member

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    True. If the OE looks like that, the knockoff will knock your socks off!

    I got a knockoff; looked much better than that. But I didn’t get the pretty cardboard box.
     
    Aldo98229, May 11, 2019
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    Rustytaco71[QUOTED] likes this.
  12. May 11, 2019 at 8:51 PM
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    El Duderino

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    Stuff, things, this, an ADS
    Yea that’s the right box and I would say that’s a second hand OEM. I would be returning that
     
    El Duderino, May 11, 2019
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  13. May 11, 2019 at 8:56 PM
    #13
    decal211

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    decal211 [OP] Well-Known Member

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    Yep... This is the route I'll be taking. Amazon contacted the seller for further information. If it's truly OEM and lightly damaged I'm okay with it so long as the installation isn't compromised and they refund me a bit. Otherwise I'll return and buy another from someone else.
     
    decal211, May 11, 2019
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    El Duderino[QUOTED] likes this.
  14. May 18, 2019 at 10:36 AM
    #14
    KY_Rob

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    KY_Rob Well-Known Member

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    Wish I would’ve seen this thread Thursday. I bought the same OEM TRD Pro grille from Amazon then, and it’s already shipped. If mine shows up like that, you can bet your sweet bippy it’s going back for a refund!
     
    KY_Rob, May 18, 2019
    #14
  15. May 18, 2019 at 10:37 AM
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    Toyota Accessories Guy

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    Toyota Accessories Guy Active Member

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    Ask for a refund
     
    Toyota Accessories Guy, May 18, 2019
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  16. May 18, 2019 at 10:45 AM
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    decal211

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    decal211 [OP] Well-Known Member

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    I gave them a chance to replace. They did but the second was the same crap. Got refunded and bought from Toyota Nashua for $369 plus shipping. At least I know it will be a real OEM non-used grille. The third party Amazon store I bought from was BAM Wholesale Parts. I did some investigating into them after my ordeal and they have several complaints about receiving defective parts. They're not a dealer so I'm guessing they buy returned items or something and sell them for 'new' pricing.
     
    decal211, May 18, 2019
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    KY_Rob likes this.
  17. May 18, 2019 at 10:52 AM
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    KY_Rob

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    KY_Rob Well-Known Member

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    I was just digging into this myself. BAM Wholesale is the parts arm of Brunswick Auto Mart near Cleveland OH, and is also the place where my grill is coming from. They only had a few left when I ordered, so I wouldn’t be surprised if I got one of these messed up grills. If I do, I’m going straight to Amazon. A seller that repeatedly sells shit doesn’t deserve a chance to “make it right”.

    I ordered the grille garnish plate from Manhattan Beach Toyota on eBay. Let’s hope it arrive OK.
     
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    KY_Rob, May 18, 2019
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  18. May 18, 2019 at 10:56 AM
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    Aldo98229

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    Aldo98229 Well-Known Member

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    Yes, BAM Wholesale Parts is a Toyota dealer.

    BAM = Brunswick Auto Mart is a large auto dealer group, including Toyota.

    I have bought from the in the past: they were fine. BAM normally shows the lowest price when you google an OE part number, and they usually have the parts in stock.

    Their Jeep, Dodge and Fiat Parts Depts appear to have it more together than their Toyota parts dept., though. Never had issues ordering Mopar parts from them. BAM offers free shipping on orders over $75, but didn’t get it to work on Toyota parts; tried calling but no one ever picked up.
     
    Last edited: May 18, 2019
    Aldo98229, May 18, 2019
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  19. May 18, 2019 at 11:36 AM
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    AustinMada

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    AustinMada Thinking About Tacos

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    AustinMada, May 18, 2019
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  20. May 18, 2019 at 11:50 AM
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    Pro-Taco

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    Pro-Taco Well-Known Member

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    Looks OE. How much did you pay for it? If you can have them refund you 50% of the price I'd keep it, IMO.
     
    Pro-Taco, May 18, 2019
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