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TSS Recall -- New document from Toyota regarding trucks with "Pro" grills or lifts

Discussion in '3rd Gen. Tacomas (2016-2023)' started by Arrieta578, May 7, 2019.

  1. May 15, 2019 at 6:15 PM
    #141
    Arkad

    Arkad New Member

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    DO NOT DO, CUST WILL NOT SIGN DOCUMENT FOR RECALL. Why would I sign this!! I didn't buy this fully loaded cavalry blue dealer lifted Tundra only to disable the DRCC feature or strip it down to a Hilux. On top of all, Toyota slipping what's going to become a huge safety issue on into their customers. Most of Tundra owners bought their Trucks lifted by the dealer and should not assume their unforseen M*ckups. Have anyone here read their shady Acknowledgment form?
     
    Last edited: May 15, 2019
  2. May 15, 2019 at 6:30 PM
    #142
    Bubba503

    Bubba503 Well-Known Member

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    Im having Toyota of gladstone do mine on monday as well. Did you have to sign anything? I have a stock height truck with a knockoff pro grill and im hoping they dont give me issues for the grill.
     
  3. May 15, 2019 at 6:36 PM
    #143
    ST77

    ST77 Wandering doesn't mean you're lost

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    I didn’t sign a waiver and my service order didn’t mention any mods at all.
     
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  4. May 15, 2019 at 6:56 PM
    #144
    Landpirate

    Landpirate Strong like horse, smart like tractor

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    OME HD leafs, 5100s, CaliRaised skids, UpTop Overland Bravo, KB Voodoo rack, Overlander RTT/awning, DECKED
    My dealership called me to schedule this a few weeks ago. I was told that they would look at the truck, see what parts they needed to order, and then I would bring it back for the actual fix later.
    I really don't understand this as they can look up my truck by VIN and know what it has on it as far as the TSS equipment.
    I took the truck in Monday, and after two hours was told that they didn't have the "pad" for the sensor and that they were ordering it. So now I'm waiting to get word that the part is here, and then go back again to have the actual service done.
     
  5. May 15, 2019 at 6:59 PM
    #145
    5nahalf

    5nahalf I build dumb things

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    Erik
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    it seems silly of them to not stock a recall item when trucks are coming in for the recall.
     
    Landpirate[QUOTED] likes this.
  6. May 15, 2019 at 7:00 PM
    #146
    HacksawMark

    HacksawMark Well-Known Member

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    I hate it when people who should know waste my time like that.
     
  7. May 15, 2019 at 7:09 PM
    #147
    Landpirate

    Landpirate Strong like horse, smart like tractor

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    Truly.
     
  8. May 15, 2019 at 7:10 PM
    #148
    Landpirate

    Landpirate Strong like horse, smart like tractor

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    Yes. I'm not terribly thrilled by this.
    When the master cylinder recall rolled out, they knew exactly what part was needed and all I had to do was go in and wait for them to install it.
     
  9. May 15, 2019 at 7:13 PM
    #149
    5nahalf

    5nahalf I build dumb things

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    Erik
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    Ive calling ahead and have them order parts that I know will need to be replaced. the dealer can return parts over $30 for free to the toyota warehouse.
     
    deebs17 likes this.
  10. May 15, 2019 at 7:15 PM
    #150
    deebs17

    deebs17 Well-Known Member

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    This bandaid shouldn’t be over $30, but it is an official Toyota part, so... I think I read that they have two part numbers actually for this. One for pro grilles and one for the others. Regardless, it should be hard to have some of each in stock.
     
  11. May 15, 2019 at 11:21 PM
    #151
    Lemmy68

    Lemmy68 Well-Known Member

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    BD47193D-0FCE-4119-9388-69E18A10DE31.jpg FE478A75-56A7-46FE-8157-DBFE26F4F8BA.jpg
    For what it’s worth, I had my local Toyota dealer install a 3” lift on my ‘19 Sport and address the TSS recall (they put a foam shroud over the sensor and hopefully updated the software) on the same day. I immediately went home and replaced OEM grille with an aftermarket product , dropping sensor to bottom location (not a Pro grille but same TSS location). No lights, errors, working fine..I guess it’s dealer’s discretion on service recall and upgrades. I know that where I currently live, 90% of Tacos and 4 Runners are lifted and modified and the 2 Toyota dealers on the island have no choice but to ensure customer satisfaction... or go out of business. Good luck gentleman.
     
    Last edited: May 16, 2019
    hazey[QUOTED] likes this.
  12. May 16, 2019 at 6:46 AM
    #152
    95GLH

    95GLH 4WD Noob

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    95 - Rust 2018 - '19 Pro grille, Westin HDX drop steps, Spidertrax 1.5" spacers
    So after reading all these comments I still have a question, are there any sensors that are just okay and don't need the foam pad? From the installation bulletin it looks like all sensors got the pad. My dealer told me I was a "special case" and the sealer was applied, but the sealer is the foam. My sensor does not have any foam covering it. Was I just lied to or are there sensors that are okay?
     
  13. May 16, 2019 at 7:13 AM
    #153
    hazey

    hazey Active Member

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    Did you take the black patch strip off to unscrew the sensor? If so did it lose its adhesiveness much?

    I went in and talked to a serviceman from my dealer monday, told them I bought the truck lifted with different tires and I wanted to swap out the grill but thee was a black patch on it that was part of recall. He said I shouldn't have issues with the and the patch kept water from getting in sensor. I then asked him if I did something g wrong if I could bring it in and have them fix it and he said yes it wouldn't be a problem.

    Now I'm just worried I will ruin the patch when I take it off to unscrew sensor and switch grills.
     
  14. May 16, 2019 at 7:23 AM
    #154
    Twitcher

    Twitcher Well-Known Member

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    Mine is an 18 Sport with a Pro grille. I have the same question. Recall was done, so noted on the paperwork. Recalibrated and said sealer was installed. But no foam covering is present. Mine is the old style sensor without the vent holes. And looking at it I can’t tell anything was done.
     
  15. May 16, 2019 at 7:36 AM
    #155
    USS Taco Salad

    USS Taco Salad New Member

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    I wish could turn all of it off as well - but i don't want any indicator lights on my dash showing up either. Otherwise i would turn it ALL off. Not sure why Toyota felt compelled to put this on tacos anyways. I put 230k mi on my 2 gen, and managed not to hit one damn thing! What would I do without this LIFE saving technology?!! (sarcasm)
     
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  16. May 16, 2019 at 7:37 AM
    #156
    95GLH

    95GLH 4WD Noob

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    95 - Rust 2018 - '19 Pro grille, Westin HDX drop steps, Spidertrax 1.5" spacers
    I just opened a case with Toyota Corporate, and have a meeting with the dealership service manager tomorrow. Guess I'm taking another day off to deal with this stupid dealership. Koons in Westminster, MD is hands down the worst dealer I've taken anything to.
     
  17. May 16, 2019 at 8:14 AM
    #157
    USS Taco Salad

    USS Taco Salad New Member

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    True - but there are some parallels. But I think we get what he's trying to say here. He's focusing on the bigger collective issue that is the catalyst for why TSS type of issues happen in the first place. I'm fairly certain the average Taco consumer didn't purchase their truck because it came with TSS, which seems to be his point. As to your point - you can sue, as long as you don't allow them to perform the TBS. No lawyer in their right mind would advise you to sign that document - none!
     
  18. May 16, 2019 at 8:15 AM
    #158
    Twitcher

    Twitcher Well-Known Member

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    Let us know what they say. Mine appears just like yours.
     
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  19. May 16, 2019 at 9:10 AM
    #159
    TSAVO

    TSAVO Well-Known Member

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    This may have been asked already, but does anyone know exactly what the software update part details are and what it is is changing?
     
    95GLH likes this.
  20. May 16, 2019 at 9:59 AM
    #160
    95GLH

    95GLH 4WD Noob

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    95 - Rust 2018 - '19 Pro grille, Westin HDX drop steps, Spidertrax 1.5" spacers
    I'll ask tomorrow, because I want to know and nobody seems to know either. Maybe from being disconnected? Just a re-calibration? I'll ask my dealer, see what they say.
     
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