TSS Recall -- New document from Toyota regarding trucks with "Pro" grills or lifts

T Rex billet.

https://trexbillet.com/i-23909844-t...ack-accepts-factory-tss-logo-part-20950b.html

 

Went to my dealer here in houston for that tsb and they took care of it. my truck has trd pro oem grill with garnish and had a 2" leveling kit on the front with 265/75r16 bf Goodrich ko2 tires. Is working fine, didn't sign any paperwork. I removed that 2" leveling kit about two weeks after that tsb was performed and the sensor still is working without any problems.

 

So Toyota features off-road dust makers in their advertising. However, a favorite past time of pick up buyers is LIFTING and making it better for those off road purposes.

But Toyota is now stating (with a straight face) that lifting a truck will cause safety features to cancel out. Toyota markets the Tacoma as the best off-road truck.....But don't lift it or you will lose precious safety features and sully up your dashboard with warnings....Yeah That's TODAYS Toyota, The New and improved Toyota.....As long as they have their Lemmings, They will continue this kind of Bull Shit.......

I know fanbois will rush in and "protect and defend" their beloved Tacomas. Ford sucks blah blah blah They are not part of the solution, and in fact are part of the problem. Toyota doesn't have to do a thing to sell all of them.

 

Agree with you here! The only thing more brain dead than what Toyota is doing would be someone selling a Tacoma for a rANGER and returning to a Tacoma enthusiast forum to chirp them daily.

 

So does the Toyota testing take into account the people that actually ride in the vehicle?

Let's just say there are 4 passengers (toss a kid in for shits and grins), and everyone weights on average 200lbs......do they calibrate it for that?

Just a hypothetical on it......

To be honest, I am really on the fence about allowing Toyota to touch this.

If the front sensor is "SOOOOOO" sensitive, then they need to disclose just how much things change. No one uses their Taco without a Driver in it right? Do they take technicians to load up each seat?

Really? Sorry for the rant but I am tossing out BS on this.

It is a friggin foam cover that weighs maybe an ounce?

Do they have a spec for the stock tires and pressure?

Is the windshield washer reservoir full?

Is the fuel tank full?

Either way this has (IMO) been handled poorly.

Mine will be at 5k in a couple weeks and I will not elect to have the fix done.

Rant mode off.

I understand that there is a potential issue....heck our truck hit the brakes 2 weeks ago (no mods) when no vehicle was in front of me and it kind of scared the hell out of me at 75mph on the Highway.

Well I will say I had the Diamond back tonneu on it but hell it came with a factory tonneau.

Oh well.......I will pass on the "fix" until it becomes a problem.

There is NO WAY IN HELL I will sign some sort of "waiver" ....

 

I’m glad I walked away from the Tacoma

 

Not really if you still attached to the forum, lmao

 

Nah just seeing what I am missing.....

Differently more active than the 4 Runner forum

 

What’s the story with other manufacturers? It’s not like Toyota is the only company adding this safety technology. And not the only truck company. So how is, say, Ford handling this for their ‘Pre Collision Assistance with Emergency Braking’? Are other manufacturers communicating that the system can only be calibrated in stock configuration?

On a side note these safety features are incentivized in many ways by the ‘system’. Some of you would say by ‘the man’. Allegedly, though, according to this 2011 report, 897,000 accidents could have been ‘favorably affected’ by Automated Emergency Braking tech. Are stats like this BS? I don’t know. But I’m willing to consider both sides of the argument.

https://www.automotivesafetycouncil.org/wp-content/uploads/2017/01/NHTSA-AEB-Report.pdf

For those of you that want to be free to mod and wheel and not be encumbered by the TSS issues and all the interference and ass pain it brings, I get it. I really do.

 

I have no issues with the "technology"...one of the reasons (not the top one) but still like it.

I could not care a rat's ass about the other manufactures.

This is a TOYOTA issue and it should be addressed.

Bottom line is that Toyota has a flawed system it seems.....and it has not been addressed with my points stated in a previous post.

From all of the posts from individuals that have had the "fix" applied with or without "mods" it is a piss poor attempt to fix/address a problem that works.

I'll leave it at that.

 

I think everyone can agree that when various dealerships aren't being consistent about how they handle this recall, that's a problem. I think we can also all agree that Toyota should have foreseen the backlash from this recall and done some much better planning with their dealerships.

As far as other manufacturers, it's worth knowing how they're handling similar situations. Situational awareness. Because if you're working with a dealership's service department who you feel is giving you the runaround, or you're complaining to Toyota corporate, and you know that Ford or Dodge or whoever else is handling this more logically, you can say so. For example you can walk into the sales manager's office and say, listen, your service department is screwing me and everyone else on this recall. You guys are gonna push me into a Ford or Dodge or whatever else next time. That might not actually be true but the service department only continues to exist if the sales department sells cars and trucks. Same with corporate. So arm yourself with some information so you can push hard on some buttons is all I'm saying, and you might get some traction that way.

 

I agree to a point.

It is good to know how other folks work with different dealers but it is vastly different.

So a major manufacturer of an aircraft should ask other companies how they deal with an issue?

Thoughts?

 

Had my 20k today "free" service guy asked about mods. I knew enough to say no I had not changed the grill. He asked if it was lifted - original tires - I said no. No mods - I should have asked what if I did?
Anyways they did the TSS sensor recall thing and all they did was put a piece of foam tape over the top of the sensor assembly....kinda stupid.
Got to roll in a new ruby rage or flame camry as a loaner....

 

Minor misunderstanding I guess, but I didn't mean that Toyota is going to ask Dodge how they're dealing with automatic braking systems on non-stock trucks just because you complained and said Dodge is handling it way better. I meant that you, as the consumer, can use knowledge about other companies in the same industry when you're making a complaint, in order to paint a more compelling picture. That might cause the dealership you're working with to rethink how they're handling your situation, or cause the Toyota corporate rep you're working with to reconsider how to handle your complaint. And maybe if enough people mention that someone else is doing it better, a research group at corporate gets tasked to look into it and they realize they better keep up with the competition. Obviously these giant companies do lots of competitor research.

On the dealer level, I see it like this: dealer A won't cal my lifted truck but I know dealer B has for someone else. Both Toyota. I tell dealer A they suck and that if they keep this up I will never use service or sales at dealer A ever again. I write a letter to the owner saying such and copy GM and service manager and sales manager. And I say I am taking all my business to dealer B along with my large network of friends and family who trust my opinion. And I mean it. That has an impact.

Change the story to dealer A is Toyota and dealer B is Dodge, and you've discovered Dodge is handling a similar issue with the sensors on modified trucks smoothly and logically. Well, same thing right? Hey dealer A (and to Toyota corporate): not only do you suck but you've ruined Toyota for me forever. I'm a Dodge guy now. Carries a powerful message I think, if you the consumer have some specific information about Dodge in that case.

Hopefully I'm communicating this at least halfway decently.

By the way, consider for a moment that the service departments calibrating the lifted trucks with no hesitation might be the ones who are fucking up, because they're not following the recall flow chart currently provided by Tacoma. Could be unintended consequences there regardless of the science. Just sayin'.

 

You moved too soon. Patience is a virtue.

 

It is simply a TOYOTA issue.

 

Convinced my new Lt/flight commander to buy a 4runner, I'm not gonna lie, its so much more solid, kind of wish I had gone that route now that I rarely use the bed.

My dealer did the TSB and my truck is lifted 3'', but stock grille, they also recalibrated the TSS for me. Feel for the guys getting push back.

 

My quotes are not showing up so Ill go there....

Minor misunderstanding I guess, but I didn't mean that Toyota is going to ask Dodge how they're dealing with automatic braking systems on non-stock trucks just because you complained and said Dodge is handling it way better. I meant that you, as the consumer, can use knowledge about other companies in the same industry when you're making a complaint, in order to paint a more compelling picture. That might cause the dealership you're working with to rethink how they're handling your situation, or cause the Toyota corporate rep you're working with to reconsider how to handle your complaint. And maybe if enough people mention that someone else is doing it better, a research group at corporate gets tasked to look into it and they realize they better keep up with the competition. Obviously these giant companies do lots of competitor research.

Totally different. Toyota would not care less about a situation with a TOYOTA truck.

Different companies are different and if each had to deal with each and other it would be a situation that would be out of control.

VASTLY different with regards to the issues between manufacturers.

On the dealer level, I see it like this: dealer A won't cal my lifted truck but I know dealer B has for someone else. Both Toyota. I tell dealer A they suck and that if they keep this up I will never use service or sales at dealer A ever again. I write a letter to the owner saying such and copy GM and service manager and sales manager. And I say I am taking all my business to dealer B along with my large network of friends and family who trust my opinion. And I mean it. That has an impact.

Yes. 100% correct. Dealers across the spectrum have either received different guidance OR they are not up to date with TOYOTA corporate on the "Update"


Change the story to dealer A is Toyota and dealer B is Dodge, and you've discovered Dodge is handling a similar issue with the sensors on modified trucks smoothly and logically. Well, same thing right? Hey dealer A (and to Toyota corporate): not only do you suck but you've ruined Toyota for me forever. I'm a Dodge guy now. Carries a powerful message I think, if you the consumer have some specific information about Dodge in that case.

100% incorrect. This is 100% a Toyota issue...PERIOD DOT.....the issues are different!

Let's say a "narrow body aircraft" has an issue with something, should AIRBUS deal with Boeing issues....slippery slope.

Hopefully I'm communicating this at least halfway decently.

By the way, consider for a moment that the service departments calibrating the lifted trucks with no hesitation might be the ones who are fucking up, because they're not following the recall flow chart currently provided by Tacoma. Could be unintended consequences there regardless of the science. Just sayin'.

 

Why is this thread still alive?

 

To your point, you’re absolutely right, Toyota’s system will have different technical specs than a system on another manufacturer’s truck.

I’m talking about this from the customer service perspective, how a dealership chooses to handle this as well as Toyota’s poor leadership. You’re talking about the very technical side.