TSS Recall -- New document from Toyota regarding trucks with "Pro" grills or lifts

Game on. Let them try.

 

My OR has a dealer installed pro grille with the garnish. I negotiated that it was included and installed when I bought the truck new. The dealer calibrated it at that time. No problems with sensors ever, and they said they did the recall at my last service but I don’t see any differences like the foam pad on top of mine. I haven’t noticed any differences in functioning with it since then either.

 

I’m thinking the foam is between the sensor and the garnish on the Pro grilles, and just over the sensor on the non-Pro grilles.

 

Pretty weird (and shady) that they updated your owner’s manual without telling you. Kind of defeats the point.

 

My dealer sells new Tacomas with lift kits and bigger tires all the time. Offered to install a lift kit on mine before I even drove it off the showroom floor. Wonder how they get around recalls like this when they did the non stock mod.

 

Yes. The foam is between the sensor and the garnish on the Pro Grilles.

 

Show them the owners manual "update" pictured above and ask them if they themselves or Toyota Corp is on the hook if something happens if the TSS fails.

This mess is gonna get cleaned up at some point. And the result is gonna be that if you've done anything at all to your truck that's not approved by Toyota... you're on your own if it fails. I don't see any other way to deal with this from a corporate standpoint (not that it makes me happy).

 

I'll just take mine out beforehand. I'll confront them about it if they try and give me any stick about it while picking it up. Or they deny my recall and be done with it. Either way, I'm not playing their games. Haha

 

I have 3 inch lift with bigger wheels and tires...they delivered it off...i turned it back on through the menu on dash...works just fine...however the radar cruise i HATE so turned it back off

 

Been following this thread for some time. Really wanted to avoid swapping my grille back and avoid the hassle.

I happened to lock my glove before I sent it in, brought my truck in for the recall. They did it no questions asked. Went through my glove again, no insert.

I didn’t go to my home dealer to be safe, but may switch to this new one because of the no hassle approach. They even complimented my grille and mods on the way out after pick up.

 

I just brought in and picked up my truck today. Slight lift, bigger tires, and Pro grille. No sticker and no shit from the dealer. My guess is some managers at certain dealerships believes this will protect them from liability.

 

Which one? Haven't gone in yet for mine.

 

Pretty interesting data point. I just don’t understand how it’s gotten to this point where individual dealerships are making their own decisions about how to work this recall. If you follow the logic in your conclusion, it means the dealerships acting like the one you dealt with may be leaving their asses hanging in the legal wind. The whole thing is weird. I mean, this is a recall...I’m surprised anyone is willing to be flexible about the way they handle it.

 

It kinda makes sense. If dealers ignore the fact you have aftermarket items, Toyota won't know it unless they require pictures.

If 4 years later someone gets into an accident and for some reason (who would actually do this?) sues the dealer, then whoops, it must been some $10/hr oil change kid who didn't read that you can't add foam to a sensor on a car with bigger tires. And that kid no longer works there anyway, easy mistake, he wasn't trained to even know tires came in more than 1 size.....

At the end of the day, it prevents customers getting pissed at dealers who are caught between a rock and a hard place. I'm glad I'm not a dealer, or I'd screw myself by saying I would just ignore that part of the recall too if I could.

 

[QUOTE="He said he would not be comfortable doing the recall unless everything was stock as he does not want any liability coming back on him or the dealerships. I cannot blame him. I scheduled the recall before this was an option so when I brought in my truck I changed out the grille and then switched it back after the recall was done.[/QUOTE]

Toyota needs to let us buy the damn Fox Pro's and grill then. There should be no damn problem with us running them with the TSS system. Such garbage from a brand I admired.

 

It makes sense when you put into account 99% of dealers are independently owned “franchises.” Personally, I think it’s a case of overthinking it and general confusion. Boils down to:

1) Toyota Corporate issues a recall.
2) Toyota comes up with a fix, documents it very specifically (i.e. the directions apply to a stock vehicle as it left the factory), and issues it to said dealerships.
3) Dealers prep for the recall work and realize the Tacoma is one of the most heavily modified vehicles on the market.
4) Dealer panics and has their own lawyers come up with a CYA solution, meaning every dealer will address it differently.

If someone gets sued and it’s between the independently owned dealer and Toyota Corp., it’s safe to assume who’s going under.

While no case is a sure thing, someone will stand to lose a lot of money if the question, “could the mods have affected the recall work?”; not “did the mods affect the recall work?”

Shitty situation where the buck gets passed on to the customer.

 

Had my truck in for the 20K service today and tried to get my tranny fluid checked and the TSB taken care of.

I was told, we have to charge you to do the TSB ($280) because you have an aftermarket bumper and the tech needs to remove it to perform the TSB. ..... when I installed my grill I didn't need to remove the bumper, so why does he have to?

Was also told they can't check the fluid level, there's no way to do it. I said yes there is, he said well, they can but it needs to be hooked up to the special equipment. Okay then do that... We have to charge you for that.

I hate dealerships.

 

I guess I don’t understand the corporate relationship to dealerships well enough. I get that they are different business entities but they enter into certain agreements with Toyota in order
To be a dealer. Those agreements must obligate them to do things a certain way when it comes to recalls, or maybe I’m way off.

 

I had the recall done for the sensor at the dealer today. They installed the seal and recalibrated no questions asked. im so happy i didnt have to deal with it.

 

I setup my 10k service with the dealer. I asked them if they could order the parts. They said they needed to check the truck first and they could order. Sounds like my dealer may have an issue with lifts, tires, or grilles.

Tustin Toyota for reference.